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  • October 2010 (Revised November 2010)
  • Case

YES BANK: Mainstreaming Development into Indian Banking

By: Michael Chu and Namrata Arora
YES BANK, founded in 2003 and highly successful, has consistently been profitable meeting the Indian government's Priority Sector Lending (PSL) requirements, unlike virtually all other private sector banks, which view PSL activity as a necessary but loss-making part of... View Details
Keywords: Development Economics; Private Equity; Microfinance; Investment; Governing and Advisory Boards; Corporate Social Responsibility and Impact; Environmental Sustainability; Expansion; Banking Industry; India
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  • Research Summary

Overview

I am a field researcher studying the relational nature of work. Organizations are inherently social institutions and provide myriad opportunities for relationship formation. My work begins with the simple insight that all relationships are not equal: interpersonal... View Details

    Geoffrey G. Jones

    Geoffrey Jones is the Isidor Straus Professor of Business History, and Faculty Chair of the School's Business History Initiative. He holds degrees of BA, MA and PhD from Cambridge University, UK. He has an honorary Doctorate in Economics and Business Administration... View Details

    Keywords: food; food; food; food; food; food; food; food; food; food; food; food; food

      David E. Bell

      David E. Bell is a Baker Foundation Professor at HBS. He has taught marketing many times in the MBA program including as course head.

      During his career at HBS, David has taught a variety of other courses to both MBAs and executives, including risk... View Details

      Keywords: food; food; food; food; food; food; food; food; food; food; food
      • Web

      Connect with Clubs - Recruiting

      Club Co-Presidents Josh Kuppersmith jkuppersmith@mba2026.hbs.edu Yannis Melandinos ymelandinos@mba2026.hbs.edu Caroline Teicher cteicher@mba2026.hbs.edu Club Email fintechclub@studentclubs.hbs.edu Food and Agriculture Club Co-Presidents... View Details
      • 05 May 2014
      • Research & Ideas

      Reflecting on Work Improves Job Performance

      day than the other groups, who had spent that time reflecting and sharing instead. Gino hopes that the research will provide food for thought to overworked managers and employees alike. "I don't see a lot of organizations that actually... View Details
      Keywords: by Carmen Nobel
      • 08 Dec 2022
      • HBS Case

      The War in Ukraine and Nestlé’s Moral Dilemma: Stay or Leave Russia?

      Nestlé, the world’s largest food and beverage company, faced a difficult choice last February as Russian tanks rolled across Ukraine, and the 24/7 news and social media cycle amplified the company’s every move. CEO Mark Schneider was... View Details
      Keywords: by Michael Blanding; Consumer Products
      • November 2017
      • Case

      The 'Wonder Drug' That Killed Babies

      By: Joshua Lev Krieger, Tom Nicholas and Matthew Preble
      In the early 1960s, a popular drug taken by patients worldwide for a range of maladies was found to cause severe birth defects and other health problems in babies born to mothers who had taken it during a certain stage of fetal development. As many as 10,000 children... View Details
      Keywords: Regulation; Business and Government Relations; Business and Community Relations; Business and Stakeholder Relations; Product Marketing; Corporate Social Responsibility and Impact; Business History; Health; Government Legislation; Corporate Accountability; Ethics; Governing Rules, Regulations, and Reforms; Pharmaceutical Industry; Public Administration Industry; United States; United Kingdom; Australia; Germany; Europe
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      • 2010
      • Book

      Unilever'i Yenilemek: Dönüşüm ve Gelenek [Renewing Unilever: Transformation and Tradition]

      By: Geoffrey Jones
      Unilever's brands can now be found in one out of every two households in the world. This arresting and impressive fact shows the scope and scale of this unique global corporation. Geoffrey Jones, a leading business historian from the Harvard Business School, takes us... View Details
      Keywords: Business History; Business Growth and Maturation; Multinational Firms and Management; Corporate Strategy; Organizational Culture; Globalization; Brands and Branding; Consumer Products Industry
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      • January 2025 (Revised April 2025)
      • Case

      Less Is More: Will Aldi's Expansion Plans Pay Off in a Crowded U.S. Grocery Market?

      By: David Collis and Haisley Wert
      In 2024, the discount grocery retailer Aldi announced bold U.S. expansion plans. Within five years, the German company would increase its store count by 30% to reach 3,200+ stores across the United States and approach becoming the fifth largest grocery retailer in the... View Details
      Keywords: Scope; Grocery; Corporate Strategy; Expansion; Business Model; Competitive Strategy; Retail Industry; United States
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      • 2024
      • Working Paper

      Human-Computer Interactions in Demand Forecasting and Labor Scheduling Decisions

      By: Caleb Kwon, Ananth Raman and Jorge Tamayo
      We investigate whether corporate officers should grant managers discretion to override AI-driven demand forecasts and labor scheduling tools. Analyzing five years of administrative data from a large grocery retailer using such an AI tool, encompassing over 500 stores,... View Details
      Keywords: AI and Machine Learning; Forecasting and Prediction; Working Conditions; Performance Productivity
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        Jill J. Avery

        Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is a respected authority on branding and brand management, customer relationship... View Details

        Keywords: food; food; food; food; food; food; food; food; food
        • 16 Jul 2020
        • Research & Ideas

        Restaurant Revolution: How the Industry Is Fighting to Stay Alive

        inside The future of the restaurant industry is especially of concern to us. We collectively share 35 years of restaurant and food industry experience, navigating our way through as waitstaff and bartenders, as managers and senior leaders... View Details
        Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

          Rosabeth M. Kanter

          Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

          Keywords: fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food
          • Web

          Entrepreneurship - Faculty & Research

          108–117. Redefining the Edge: Jahez’s Strategic Pivot in Saudi Arabia’s Food Delivery Battle By: Krishna G. Palepu and Ahmed Dahawy June 2025 | Case | Faculty Research Jahez made its mark in Saudi Arabia’s View Details
          • 2014
          • Case

          Meizhou Dongpo Restaurant: Entrepreneurship, Leadership and Culture

          By: F. Warren McFarlan, Weiku Wu and Jia Guo
          Meizhou Dongpo is a large catering group in China. On June 6, 1996, the first Meizhou Dongpo Restaurant was opened in Beijing. The enterprise entered the stage of rapid development in 2000, and set up Beijing Meizhou Restaurant Management Co., Ltd. In June 2003 the... View Details
          Keywords: Entrepreneurship; Leadership; National Culture; China; Restaurants; China
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          • 27 Sep 2018
          • Research & Ideas

          Religion in the Workplace: What Managers Need to Know

          monkeybusinessimages How to handle religion in the workplace is a contentious and litigious issue that many business leaders struggle with. The subject is so third-rail hot that even Harvard Business School has devoted relatively few courses and case studies to it.... View Details
          Keywords: by Dina Gerdeman; Food & Beverage; Food & Beverage
          • 10 Apr 2018
          • First Look

          First Look at New Research, April 10, 2018

          was a vertically integrated food company with a management system that allowed it to innovate and grow systematically. With sales of $2 billion in 2016, the firm not only produced flour, vegetable oil, and packaged View Details
          Keywords: Sean Silverthorne
          • 10 Feb 2022
          • Research & Ideas

          Why Are Prices So High Right Now—and Will They Ever Return to Normal?

          tend to drive up prices, typically for three to four months. But as the COVID-19 pandemic wears on, some shortages, especially food and electronics, are likely to linger much longer. That means higher prices are probably here to stay for... View Details
          Keywords: by Rachel Layne
          • 11 Apr 2024
          • In Practice

          Why Progress on Immigration Might Soften Labor Pains

          lack of talent and saying, “Gosh, we need to find more workers.” The unemployment rate is still less for computer programmers than it is for workers who take jobs in fast food restaurants, but both unemployment rates are at historic lows.... View Details
          Keywords: by Rachel Layne