Publications

Jan 01 2020
Article

AI, Transformation, and the Management Challenge

December 2022
Supplement

Freelancer, Ltd. Case Supplement

By: Christopher Stanton, Karim R. Lakhani, Jin Hyun Paik and Nina Cohodes

Over the course of the 2010s, the rapid advancement of mobile technologies and the rise of online freelancing platforms seemed to portend a radical transformation of labor markets into on-demand, flexible talent pools. Even though several Fortune 500 companies,... View Details

Keywords: Labor Markets; Freelancers; Change Management; Corporate Entrepreneurship; Globalized Firms and Management; Human Capital; Employment; Digital Platforms; Global Range; Adoption; Governing Rules, Regulations, and Reforms; Growth and Development Strategy; Computer Industry; Electronics Industry; Employment Industry; Information Industry; Australia; United States; Philippines

Career Coach

Lindsay Muller

business and gained experience leading teams, managing a P&L, and scaling a start-up. Prior to that, she worked at a Series A kidney dialysis start-up in Tanzania. Lindsay also has a background in social enterprise and international... View Details

06 Dec 2016
News

Trump will be an 'activist president'

September 2012 (Revised February 2013)
Case

micro Home Solutions: A Social Housing Initiative in India

By: William R. Kerr and Alexis Brownell

mHS is a social enterprise for the provision of affordable housing in India. After India's microfinance industry collapses, mHS needs to reposition itself for continued operations and long-term growth. View Details

Keywords: India; Loans; Development; Micro Finance; Entrepreneurship; Housing; Social Enterprise; Poverty; India

Research Summary

Teaching Interests

Power and Influence, Work and Organizations, Social Movements and Organizations, Qualitative Research Methods, Organizational Theory, Organizational Behavior, Leadership, Social Enterprise

View Details

Video

Matt Segneri

March 1998 (Revised April 2001)
Case

Corposol (Abridged Version)

By: James E. Austin

The social enterprise Corposol has become the largest lender to microentrepreneurs in Colombia. Its rapid growth and diversification into other services and geographical areas has created organizational and resource strains. View Details

Keywords: Social Enterprise; Growth Management; Diversification; Microfinance; Financial Services Industry; Colombia

Find at Harvard

January 2020
Case

SK Group: Social Progress Credits

By: George Serafeim, Ethan Rouen and David Freiberg

SK Group was one of the largest companies South Korea. A family-run conglomerate consisting of around 120 subsidiaries and employing more than 100,000, SK was tightly knit into the fabric of Korean society. SK viewed their future success as contingent upon the strength... View Details

April 2022
Case

NIO: A Chinese EV Company's Global Strategy

By: William C. Kirby, Shu Lin and Noah B. Truwit

Founded in November 2014 and based in Shanghai, NIO designed, jointly manufactured, and sold premium “smart” EVs. Its mission was to “shape a joyful lifestyle by offering high-performance smart electric vehicles and being the best user enterprise. At NIO Day 2021,... View Details

Keywords: Electric Vehicles; Expansion; Technological Innovation; Market Entry and Exit; Competitive Strategy; Consumer Behavior; Green Technology; Auto Industry; China; Europe; Norway

Teaching

Overview

By: Lauren H. Cohen

Family Enterprises - Family Offices - FinTech - Innovation - Patent Landscape - Asset Pricing - Behavioral Finance - Asset Management View Details

November 2023
Case

Team Liquid: Fueling the Business of Fandom

By: Youngme Moon and Kerry Herman

In 2023, the co-CEOs of Team Liquid, one of the world's most prominent Esports organizations, are deciding whether and how to evolve their business model to include (1) a greater focus on enterprise revenue; and (2) more direct-to-consumer activity. Team Liquid has one... View Details

Keywords: Business Model; Customer Focus and Relationships; Games, Gaming, and Gambling; Revenue; Organizational Culture; Business and Community Relations; Video Game Industry

05 Jan 2017
Blog Post

Crossing the River: The HBS/HKS Joint Degree Program

rigor it deserved. The more time I spent in the social sector, the more I recognized that robust applications of strategy, financial analysis, and enterprise management were underrepresented in the field. After surveying potential... View Details

October 2022
Case

Ethena: A Go-to-Market Dilemma

By: Rembrand Koning and Stacy Straaberg

In November 2021, Roxanne Petraeus and Anne Solmssen, founders of Brooklyn-based software-as-a-service (SaaS) startup Ethena, were looking to expand their compliance training business. The founders hired Arnie Gullov-Singh, an outside revenue consultant, to advise on... View Details

Keywords: Decision Choices and Conditions; Judgments; Growth and Development Strategy; Business or Company Management; Business Strategy; Expansion; Segmentation; Technology Industry; United States; New York (state, US)

Book Review

Review of One Nation Under God: How Corporate America Invented Christian America, by Kevin Kruse

By: Laura Phillips Sawyer

One Nation under God provides a powerful and timely creation story for conservative public religion in postwar America. It contributes to a growing field of historical scholarship on corporate funding for free enterprise politics and religious interpretations of... View Details

Find at Harvard

July 2008
Case

Hilton Hotels: Brand Differentiation through Customer Relationship Management

By: Lynda M. Applegate, Gabriele Piccoli and Chekitan Dev

This case analyzes the Hilton Hotels Corporation's CRM strategy at a key juncture in its history, immediately after the firm has been taken private by Blackstone. The case provides students with a comprehensive history of the evolution and IT enablers of Hilton's CRM... View Details

Keywords: Customer Relationship Management; Marketing Strategy; Privatization; Performance Evaluation; Information Technology; Accommodations Industry