Emotions - Publications - Faculty & Research

09 Apr 2001
Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

whole trip, and all of these things cast a shadow on the luggage purchase. But these origins are often ignored." Zaltman believes that the emotions underlying a motivation to purchase can be unearthed by research that probes the... View Details

Keywords: by Richard Bierck; Retail

25 Jan 2000
Research & Ideas

Strategic Alliances

that in cross-sector social purpose collaborations, unlike commercial business alliances, an essential ingredient for strong leadership involvement is an emotional connection individuals make with the social mission and with their... View Details

Keywords: by Nancy O. Perry

Profile

Prita Kumar

person who makes the same mistake twice.” Being an entrepreneur requires a strong emotional and psychological makeup. How are you handling the ups and downs of the relatively new experience? I feel most happy when I’m making... View Details

01 Mar 2008
News

Innovation, Inc.

performance.” Previous laboratory studies have demonstrated the causal relationship between emotion and creativity. Amabile’s research in a real-world setting bears this out, with positive emotion tied to... View Details

Keywords: Julia Hanna; Mary Tripsas; Colleges, Universities, and Professional Schools; Educational Services; Management

September 2004
Article

Trust in Agency

By: Ramon Casadesus-Masanell

Existing models of the principal-agent relationship assume the agent works only under extrinsic incentives. However, many observed agency contracts take the form of a fixed payment. For such contracts to succeed, the principal must trust the agent to work in the... View Details

Keywords: Trust; Agency Theory; Relationships; Behavior; Motivation and Incentives; Contracts; Business Model; Emotions; Forecasting and Prediction; Ethics; Standards; Risk and Uncertainty

Citation

Find at Harvard

25 Oct 2017
Research & Ideas

Will Machine Learning Make You a Better Manager?

to the point where analysts can “fingerprint” particular authors by the probability of how they use connecting words like “the,” “and,” and “that.” More recently, machine learning has moved into the realm of detecting emotion by examining... View Details

Keywords: by Michael Blanding; Information Technology

23 Jul 2024
Research & Ideas

Forgiving Medical Debt Won't Make Everyone Happier

The solution seems obvious. Forgiving medical debt should ease both financial and emotional burdens for the two in five people in the US who carry it. Yet a new comprehensive study that tracked more than 200,000 patients and randomly... View Details

Keywords: by Rachel Layne; Health

Web

Morse and Polaroid’s Creative Ethos | Baker Library

archives is an undated letter in Morse’s hand in which she muses about the dependence of “constructive groups” on the “leadership by an individual with an extraordinary array of intellectual and emotional competences. Such individuals are... View Details

01 Jun 2004
News

Luxe Redux

differentiated, personalized look. “People live differently today,” says Haupt. Asparagus tongs, for example, are a thing of the past. Multiuse items — like Steuben’s Magnolia bowl, which doubles as a caviar server when flipped over — are in demand. AN View Details

Keywords: Julia Hanna; luxury; Retail Trade

06 Aug 2015
Blog Post

What I Was Not Expecting: Rerouting Towards My Passion at HBS

elements that I found most valuable were the encouragement to explore beyond my comfort zone and try new things, the network to connect with professionals in almost every industry in the world and the emotional support to endure such a... View Details

Keywords: Entertainment / Media / Sports

22 Apr 2002
Research & Ideas

Work, Family, Private Life: Why Not All Three?

a cerebral rather than an emotional pursuit. Falling in love presupposes that there is some sensitivity, that there is some innocence that each of us possesses such that…we cannot help but fall [in love]. But in world where, when you... View Details

Keywords: by Martha Lagace

11 Sep 2017
Blog Post

7 Lessons from My Time at HBS

opened themselves up. They became so vulnerable. At first, I was surprised how they were willing to share their deeper selves. Afterwards, I felt much more connected and closer to them. I felt that they had removed all barriers. They were so authentic. I will not be... View Details

01 Jun 2002
News

Alfred L. Cheauré - A Dog's Life

were the earliest domesticated animals, and they really do become part of the family. They have total devotion, ask for nothing, and give so much. Being around a dog is an absolutely wonderful experience. You can see the emotion in... View Details

Keywords: Susan Young

01 Dec 2000
News

Vivek Ranadivé

emotional difficulty of attending the faraway university, Ranadivé persevered, and in 1975 he arrived in Cambridge with fifty dollars in his pocket. He credits his parents for their support of his plans. "My family comes from a tradition... View Details

Keywords: Julia Hanna; News, Library, Internet, and Other Services; Information; Securities, Commodities, and Other Financial Investments; Finance; Computer and Electronic Product Manufacturing; Manufacturing; Telecommunications; Information; Air Transportation; Transportation

22 Jan 2013
First Look

First Look: Jan. 22

PublicationsThe Burden of Guilt: Heavy Backpacks, Light Snacks, and Enhanced Morality Authors:Gino, F., M. Kouchaki, and A. Jami Publication:Journal of Experimental Psychology: General Abstract Drawing on the embodied simulation account of View Details

Keywords: Sean Silverthorne

28 Feb 2025
News

Joy to the World

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Justin Pasquariello (MBA 2010), CEO of East Boston Social Centers, spent time in foster care as a child, living in more homes than he can remember,... View Details

08 Apr 2021
News

Real Talk

executive leadership diversity training, in her courses to discuss his work in South Africa. But tensions and emotions were especially high that day. “So, in addition to sharing our own personal narratives, we created a sense of social... View Details

Web

Global Activities 2020-2021 - Global Activities 2021

faced. When discussing the case, Bruck hopes participants will understand that human experiences and emotions are an important part of leadership. To spark discussions among executives in the Program for Leadership Development about how... View Details

19 May 2020
News

Exploring the Economics of a Pandemic; Alumni Forums Draw Closer Online

address topics like emotional coping skills, the food supply, and even one on Gospel music. “We want to lift each other up.” Virtual Alumni Forums Offer Deeper Connection in Unsettling Times For the more than 500 alumni participating in... View Details

Keywords: Margie Kelley

02 Jun 2021
News

On the Road Less Traveled

took my little video from my 25th wedding anniversary out to her and I rang the doorbell in St. Louis. And I said, “I'm your son—57 years late.” She wasn't emotional at first. We got emotional about three... View Details

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