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  • All HBS Web  (4,794)
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  • All HBS Web  (4,794)
    • People  (15)
    • News  (850)
    • Research  (3,254)
    • Events  (24)
    • Multimedia  (11)
  • Faculty Publications  (1,607)
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  • Program

Program for Leadership Development

Summary Innovative companies know that long-term success requires a pipeline of visionary leaders who can help build and secure a competitive edge. The Program for Leadership Development (PLD) prepares emerging executives to become more View Details
  • Research Summary

Teaching Information Technology

Upton is also developing a tutorial and a case-based module for the MBA program, as well as external audiences. The objective of this work is to develop materials that provide general managers with sufficient knowledge of Information Systems to be effective in the... View Details
  • 01 Aug 2022
  • What Do You Think?

Does Religious Belief Affect Organizational Performance?

(“use of knowledge in a prudent way”), and trustworthiness. One can raise all kinds of questions about this research. First, the time line for cause and effect extends over a very long period of time. Obviously, religion is only one... View Details
Keywords: Re: James L. Heskett
  • 05 Aug 2009
  • Working Paper Summaries

Authority versus Persuasion

Keywords: by Eric J. Van den Steen
  • 2011
  • Working Paper

Managerial Practices That Promote Voice and Taking Charge among Frontline Workers

By: Julia Adler-Milstein, Sara J. Singer and Michael W. Toffel
Process-improvement ideas often come from frontline workers who speak up by voicing concerns about problems and by taking charge to resolve them. We hypothesize that organization-wide process-improvement campaigns encourage both forms of speaking up, especially voicing... View Details
Keywords: Communication; Employees; Knowledge Sharing; Knowledge Use and Leverage; Management Practices and Processes; Operations; Business Processes; Performance Improvement
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Adler-Milstein, Julia, Sara J. Singer, and Michael W. Toffel. "Managerial Practices That Promote Voice and Taking Charge among Frontline Workers." Harvard Business School Working Paper, No. 11-005, July 2010. (Revised Sept. 2011. Best Theory-to-Practice Paper Award by Academy of Management's Health Care Management Division. Selected for Best Paper Proceedings of the 2011 Academy of Management Meeting.)
  • January–February 2022
  • Article

Operational Disruptions, Firm Risk, and Control Systems

By: William Schmidt and Ananth Raman
Operational disruptions can impact a firm's risk, which manifests in a host of operational issues, including a higher holding cost for inventory, a higher financing cost for capacity expansion, and a higher perception of the firm's risk among its supply chain partners.... View Details
Keywords: Operational Risk; Operational Disruptions; Information Asymmetry; Control Systems; Operations; Disruption; Risk Management
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Schmidt, William, and Ananth Raman. "Operational Disruptions, Firm Risk, and Control Systems." Manufacturing & Service Operations Management 24, no. 1 (January–February 2022): 411–429.
  • Research Summary

Current Research

Professor Gardner’s research investigates two primary research questions, both particularly relevant to the management of professional service firms:  (1) How are project teams able to most effectively use their members’ expertise in order... View Details
  • Research Summary

Financial Incentives

My research examines how the performance effects of internal governance and the design of compensation vary by managerial position. For example, I document links between innovation and stock options for corporate R&D heads;... View Details

  • 2017
  • Working Paper

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino
How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload, individuals can increase their service time, up to a point, to complete work more... View Details
Keywords: Employees; Decision Making; Performance Effectiveness; Performance Productivity
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KC, Diwas S., Bradley R. Staats, Maryam Kouchaki, and Francesca Gino. "Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance." Harvard Business School Working Paper, No. 17-112, June 2017.
  • 12 May 2020
  • Research & Ideas

It’s Time To Relaunch Your Remote Team

offices, kitchen tables, and bedrooms. Parents suddenly needed to juggle homeschooling while learning how to be effective remote workers. Working from home during a global pandemic has introduced new formats, patterns, challenges, and... View Details
Keywords: by Tsedal Neeley
  • January 22, 2020
  • Article

Making Honest Conversations the Norm

By: Michael Beer
Much admired companies like Boeing and Wells Fargo sacrifice their competitive advantage. Some make huge ethical blunders. As a result, shareholders suffer huge losses in value while employees, customers, and society lose trust and confidence in the institution. Based... View Details
Keywords: Honesty; Interpersonal Communication; Framework; Organizational Culture; Trust; Performance Effectiveness
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Beer, Michael. "Making Honest Conversations the Norm." ChangeThis (blog) (January 22, 2020).
  • 2011
  • Working Paper

The 'IKEA Effect': When Labor Leads to Love

By: Michael I. Norton, Daniel Mochon and Dan Ariely
In a series of studies in which consumers assembled IKEA boxes, folded origami, and built sets of Legos, we demonstrate and investigate the boundary conditions for what we term the "IKEA effect&"—the increase in valuation of self-made products. Participants saw their... View Details
Keywords: Investment; Labor; Resource Allocation; Valuation
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Norton, Michael I., Daniel Mochon, and Dan Ariely. "The 'IKEA Effect': When Labor Leads to Love." Harvard Business School Working Paper, No. 11-091, March 2011.
  • Research Summary

Informing Brand Marketing Practice

Susan M. Fournier is involved with several projects relating more generally to brand managment issues. These include boardroom-level projects (with Professors Thomas Madden and Franke Fehle of the University of South Carolina, and sponsored by Interbrand) on the... View Details
  • January 2002 (Revised June 2002)
  • Background Note

A Note on Building and Leading Your Senior Team

By: Linda A. Hill and Maria Farkas
As performance demands intensify in fast-moving global markets, more executives are coming to rely on senior teams for strategic and operational assistance. Team building with powerful senior executives presents special challenges, including competition for their boss'... View Details
Keywords: Talent and Talent Management; Globalized Markets and Industries; Selection and Staffing; Leadership; Management Teams; Operations; Organizational Culture; Rank and Position; Strategy
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Hill, Linda A., and Maria Farkas. "A Note on Building and Leading Your Senior Team." Harvard Business School Background Note 402-037, January 2002. (Revised June 2002.)
  • Research Summary

Information and Control in Modern Manufacturing

Ratna Sarkar's research in management accounting focuses on the effect of information and incentives on performance. She has investigated the role of worker empowerment, training and inventory in modern manufacturing settings and her findings suggest that these... View Details
  • September 2024
  • Technical Note

How to Pay Family Employees in a Family Business

By: Christina R. Wing, Maryann G Bell and Kara A Perusse
Family businesses play a pivotal role in global economies, contributing significantly to employment and wealth creation. However, managing compensation for family members within these enterprises can be complex. Family employees frequently intertwine their roles as... View Details
Keywords: Family Business; Fairness; Compensation and Benefits; Business or Company Management
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Wing, Christina R., Maryann G Bell, and Kara A Perusse. "How to Pay Family Employees in a Family Business." Harvard Business School Technical Note 625-032, September 2024.
  • 10 Jun 2008
  • First Look

First Look: June 10, 2008

the largest corporate donors to principal candidates in closely watched congressional races manage earnings downwards in the two quarters immediately preceding the 2004 election. We find no evidence of such downwards earnings View Details
Keywords: Martha Lagace
  • 15 Jul 2019
  • Book

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence

or as an effort of managers to massage metrics. The salutary effects of activist investors can be appreciated, just as one also appreciates the information and incentive problems that plague their money... View Details
Keywords: by Dina Gerdeman
  • December 2017 (Revised December 2018)
  • Course Overview Note

The Entrepreneurial Manager: Course Overview, 2019 Spring Term

By: Paul Gompers
This note serves as an overview of the Entrepreneurial Management Unit’s required curriculum course, "The Entrepreneurial Manager (TEM)." General management has been a core educational organizing framework at the Harvard Business School (HBS) since its inception. Today... View Details
Keywords: Entrepreneurship; Management; Business Education
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Gompers, Paul. "The Entrepreneurial Manager: Course Overview, 2019 Spring Term." Harvard Business School Course Overview Note 818-080, December 2017. (Revised December 2018.)
  • December 2016
  • Course Overview Note

The Entrepreneurial Manager: Course Overview, 2017 Winter Term

By: Paul Gompers
This note serves as an overview of the Entrepreneurial Management Unit’s required curriculum course, "The Entrepreneurial Manager (TEM)." General management has been a core educational organizing framework at the Harvard Business School (HBS) since its inception. Today... View Details
Keywords: Entrepreneurship; Management; Business Education
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Gompers, Paul. "The Entrepreneurial Manager: Course Overview, 2017 Winter Term." Harvard Business School Course Overview Note 817-079, December 2016.
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