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  • March 2002
  • Article

Leading Organizational Learning in Health Care

By: J. S. Carroll and A. C. Edmondson
Keywords: Leadership; Organizations; Learning; Health Care and Treatment; Health Industry
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Carroll, J. S., and A. C. Edmondson. "Leading Organizational Learning in Health Care." Quality & Safety in Health Care 11, no. 1 (March 2002): 51–56.
  • 02 May 2011
  • Research & Ideas

Casino Payoff: Hands-Off Management Works Best

management structures. So casino hosts in some units are more tightly watched than others, allowing the researchers to evaluate results in both loosely and tightly monitored environments. In what appears to be an industry standard, casino... View Details
Keywords: by Dennis Fisher; Entertainment & Recreation
  • June 2006
  • Case

Riding with the Blackhorse (A)

By: John R. Wells, Sean Hazlett and Niladri Mukhopadhyay
Colonel Moore reflects on his command of the 11th Armored Cavalry Regiment and its preparation of the United States Army for 21st century adversaries. During his command, Colonel Moore had transformed the regiment from a unit focused on providing conventional... View Details
Keywords: Transformation; Competency and Skills; Training; Strategic Planning; Adaptation; Alignment; Public Administration Industry; United States
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Wells, John R., Sean Hazlett, and Niladri Mukhopadhyay. "Riding with the Blackhorse (A)." Harvard Business School Case 706-484, June 2006.
  • 20 Nov 2000
  • Research & Ideas

Moving from Supply Chains to Supply Networks

Professors Ananth Raman and Roy Shapiro are two members of the HBS faculty team that developed the new Executive Education program, Managing the Supply Chain: The General Manager's Perspective. In this conversation with the Executive... View Details
Keywords: by Staff
  • January 2024 (Revised June 2024)
  • Supplement

School of Rock: Tuning into Structured Empowerment (B)

By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg
In September 2022, Price and his team evaluated the past year’s strategies to increase Method App adoption and discussed new initiatives to consider. View Details
Keywords: Business Strategy; Technology Adoption; Education Industry; Education Industry; United States; Massachusetts
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Sandino, Tatiana, Jeffrey Rayport, Samuel Grad, and Stacy Straaberg. "School of Rock: Tuning into Structured Empowerment (B)." Harvard Business School Supplement 124-044, January 2024. (Revised June 2024.)
  • August 2022
  • Case

Meaningful Gigs

By: Brian Trelstad and Rachel Philbin
In October 2020, just a year after founding their company Meaningful Gigs, founders Ronnie Kwesi Coleman and Stephanie Nachemja-Burton prepared for a vital investment meeting with Rethink Education. They had already reached $400,000 in annually recurring revenue (ARR)... View Details
Keywords: Venture Capital; Growth and Development Strategy; Revenue; Education Industry; Education Industry; Africa; United States
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Trelstad, Brian, and Rachel Philbin. "Meaningful Gigs." Harvard Business School Case 323-006, August 2022.
  • December 2000
  • Teaching Note

Bell Atlantic and the Union City Schools (D): Results and Replication TN

By: Rosabeth M. Kanter and Ellen Pruyne
Teaching Note for (9-399-084). View Details
Keywords: Telecommunications Industry; Telecommunications Industry; New Jersey
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Kanter, Rosabeth M., and Ellen Pruyne. "Bell Atlantic and the Union City Schools (D): Results and Replication TN." Harvard Business School Teaching Note 301-072, December 2000.
  • 02 Jul 2001
  • Research & Ideas

Ray A. Goldberg

and some 1,000 cases. By the time he became professor emeritus in 1997, he had taught some seven thousand Harvard MBA students and ten thousand Executive Education participants in programs at Soldiers Field and abroad, while advising... View Details
Keywords: by Staff; Agriculture & Agribusiness
  • 01 Jun 2010
  • Sharpening Your Skills

Sharpening Your Skills: Social Reporting

accountability demands. HBS professor Alnoor Ebrahim examines the tradeoffs inherent in a range of accountability mechanisms. Key concepts include: Accountability is not simply about compliance with laws or industry standards, but is more... View Details
Keywords: by Staff
  • 16 Feb 2004
  • Research & Ideas

Marketing Wine to the World

program, I had the opportunity to write a new case about Robert Mondavi. As I conducted the research for the case, I became more fascinated with the changes taking place in the industry globally, as well as the marked differences between... View Details
Keywords: by Manda Salls; Consumer Products; Entertainment & Recreation; Food & Beverage
  • December 2020 (Revised March 2025)
  • Case

Responsive Working at PepsiCo UK (A): Designing a Turnaround

By: Amy C. Edmondson and Nancy Boghossian Staples
Facing a significant decline in revenues in 2016, David Gwilliam, Head of Transformation at PepsiCo UK introduced a new way of working (“Responsive Working”), which encompasses a set of work practices and some new team structures. The work practices comprise a set of 9... View Details
Keywords: SLAM Teams; Turnaround; Groups and Teams; Employees; Training; Decision Making; Planning; Performance Improvement; Consumer Products Industry; Consumer Products Industry; United Kingdom; Europe
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Edmondson, Amy C., and Nancy Boghossian Staples. "Responsive Working at PepsiCo UK (A): Designing a Turnaround." Harvard Business School Case 621-076, December 2020. (Revised March 2025.)
  • 20 May 2013
  • Research & Ideas

The Long-Term Fix to US Competitiveness

beginning of the Industrial Age that the advent of mass production would mean there would be no jobs for the vast majority of the population, but we reinvested and gained productivity and expanded the economy." Innovation has driven... View Details
Keywords: by Stephanie Schorow & Harvard Gazette
  • 2000
  • Chapter

Learning New Technical and Interpersonal Routines in Operating Room Teams: The Case of Minimally Invasive Cardiac Surgery

By: Amy C. Edmondson, Richard Bohmer and Gary Pisano
Keywords: Groups and Teams; Health Care and Treatment; Practice; Competency and Skills; Training; Health Industry
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Edmondson, Amy C., Richard Bohmer, and Gary Pisano. "Learning New Technical and Interpersonal Routines in Operating Room Teams: The Case of Minimally Invasive Cardiac Surgery." In Research on Managing Groups and Teams: Technology. Vol. 3, edited by B. Mannix, M. Neale, and T. Grifith, 29–51. Stamford: JAI Press, 2000.
  • May 1975 (Revised October 1985)
  • Case

Marks and Spencer Ltd.

By: Joseph L. Bower
This business policy and retailing strategy case focuses on the unique corporate strategy and philosophy of a leading English retailer. Emphasizes expansion plans. View Details
Keywords: Learning; Policy; Management; Corporate Strategy; Expansion; Retail Industry
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Bower, Joseph L. "Marks and Spencer Ltd." Harvard Business School Case 375-358, May 1975. (Revised October 1985.)
  • 12 Feb 2001
  • Research & Ideas

Creating Value Across Borders

example, while Korea has a great education system, its industry structure is still rather inefficient. The Asian financial crisis induced a healthy shakeout, and now private equity firms are very active... View Details
Keywords: by Staff
  • 10 Dec 2001
  • Research & Ideas

Governance in India and Around the Globe

of capital markets in fostering such convergence through, for example, cross-border listings and global institutional investor activism. The software industry offers a unique setting to test the role of global product and labor markets... View Details
Keywords: by Tarun Khanna & Krishna Palepu; Technology
  • 10 Sep 2013
  • First Look

First Look: September 10

of physical infrastructure and workforce education are the strongest predictors of entry, with labor laws and household banking quality also playing important roles. Looking at the district-industry level, we find extensive evidence of... View Details
Keywords: Sean Silverthorne
  • 02 Aug 2011
  • First Look

First Look: August 2

the world stage. It is a story that holds many important lessons for the current generation of emerging giants seeking to do the same. Book: http://hbr.org/2011/07/the-globe-the-paradox-of-samsungs-rise/ar/1   Working PapersBig BRICs, Weak Foundations: The Beginning of... View Details
Keywords: Sean Silverthorne
  • 02 Jan 2008
  • Research & Ideas

Most Popular Stories 2007

retention in this Q&A. Making the Move to General Manager Managers face a critical transition when they rise from functional expert to general manager. It's an exciting shift but it's also fraught with pitfalls. A new executive View Details
Keywords: by Sean Silverthorne
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

(the) future going to come from? Which schools, if any, business or otherwise, are teaching these skills?” One way to respond to his questions is to look into the educational backgrounds of those cited as potential candidates by other... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
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