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  • 03 Apr 2012
  • First Look

First Look: April 3

growth in 2011 and beyond, executives contemplated how to best apply their purchasing and supply chain knowledge into new international markets. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/512004-PDF-ENG Customer Visits for... View Details
Keywords: Carmen Nobel
  • 22 Aug 2022
  • Research & Ideas

Can Amazon Remake Health Care?

Investors and market watchers noted Amazon’s less-than-stellar forays into health care, while privacy advocates raised concerns about Amazon’s access to patient medical data. Still others have voiced hopes Amazon will bring much-needed efficiencies and improved View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Health
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

changes in stockouts or rebalances. We observe no evidence of learning or fatigue. Agent-level heterogeneity in the treatment effects shows that the agents who handle substantially more customer deposits than withdrawals benefit most from... View Details
Keywords: Dina Gerdeman
  • 01 Sep 2015
  • First Look

First Look -- September 1, 2015

strategy beyond markets. Very few studies have shown that a firm’s strategy increases policy performance; almost none have demonstrated a link between policy and firm profitability. Third, the topical areas of analysis appear to be... View Details
Keywords: Sean Silverthorne
  • 06 Sep 2022
  • Blog Post

Student Spotlight: Summer Internships in Business & Environment

Energize works in partnership with their portfolio companies to realize their full potential, scaling from early commercialization to growth stage and into the public markets. Jeremy's role prior to HBS was a Customer Success Manager at... View Details
  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

them to earn premium prices by reaching undershot customers. They view flight as a positive development. When there are large groups of undershot customers in the higher tiers of a market, incumbents can beat a long and View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
  • Web

Credential of Leadership, Impact, and Management in Business | HBS Online

Customize your curriculum Access a select network of like-minded leaders Experience exclusive course content Gain real-world insights from business experts Apply your learning through a capstone 7 Courses Credential of Leadership, Impact,... View Details
  • 26 Aug 2014
  • First Look

First Look: August 26

firms that are flush with cash (or have just had large positive cash shocks). Furthermore, NPEs target firm profits arising from exogenous cash shocks unrelated to the allegedly infringing patents. We next show that NPEs target firms... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

are being caused by rapid technological changes on the one hand and tectonic shifts in customer preferences and societal behaviour on the other. Marketing knowledge and practices have to advance at a significantly higher pace to address... View Details
Keywords: Dina Gerdeman
  • Web

Industry Information - Alumni

entertainment news and analysis on everything from film to television to music and gaming. Sign up to receive one or more of their free, topical newsletters. + – Entrepreneurship Breakout List Stanford Graduate School of Business... View Details
  • 30 Jul 2001
  • What Do You Think?

What’s the Future of Corporate Governance?

historic financial measures. In a book that I wrote with Earl Sasser and Len Schlesinger, The Service Profit Chain, we discussed the mounting evidence that customer and employee satisfaction and loyalty are... View Details
Keywords: by James Heskett
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

investments in infrastructure and targeted regulatory reforms. Only then will it become profitable for companies to make the investments in activities with higher levels of productivity that leverage that better skills available. For... View Details
Keywords: by Christian Ketels
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

seat," the pressure to provide the analysis and judgment spills over to the senior executive team members, and, in this case, the CIO. Our advice to CIOs and other senior executives is to build a foundation of trust with a... View Details
Keywords: by Martha Lagace
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

We drew on theories of knowledge-intensive firms, communities of practice, and professional service firms to analyze multiple cases of new practice area creation in management consulting firms. Our qualitative analysis identified four... View Details
Keywords: Sean Silverthorne
  • 27 Sep 2011
  • First Look

First Look: September 27

two important forms of speaking up. These results can enable managers to solicit ideas from frontline workers that lead to performance improvement. Download the paper: http://www.hbs.edu/research/pdf/11-005.pdf "Learning from View Details
Keywords: Sean Silverthorne
  • 03 Feb 2015
  • First Look

First Look: February 3

Jazztel into the fastest growing broadband operator in Spain. The case describes how Fernández Pujals designed and managed the board and led Jazztel toward profitable growth. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 11 Feb 2014
  • First Look

First Look: February 11

Purchase this case: http://hbr.org/product/ebay-partner-network-d/an/914016-PDF-ENG Harvard Business School Case 714-436 Multi-Sided Platforms: Foundations and Strategy This note offers an analysis of four fundamental strategic decisions... View Details
Keywords: Sean Silverthorne
  • Web

Tsedal Neeley | About

work worldwide, as well as her patented software simulation on global collaboration . Prior to her academic career, Tsedal spent a decade working for companies like Lucent Technologies and The Forum Corporation in various roles, including strategies for global View Details
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

customer relationships, dealing with large shareholders and creditors, as well as initiating and managing cross-border strategic alliances. It is true inside the firm where people from different functional areas and divisions need to... View Details
Keywords: by Martha Lagace
  • 13 Jun 2017
  • First Look

First Look at New Research and Ideas, June 13

May 2017 American Economic Review: Papers and Proceedings Immigration and the Rise of American Ingenuity By: Akcigit, Ufuk, John Grigsby, and Tom Nicholas Abstract—We build on the analysis in Akcigit, Grigsby, and Nicholas (2017) by using... View Details
Keywords: Sean Silverthorne