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  • 14 May 2020
  • Research & Ideas

What Leaders Can Do to Fight the COVID Fog

included virtual onboarding, sales-pipeline restructuring, performance management, M&A acquisition, managing layoffs and furloughs, rethinking the customer experience, and creating financial projections with an unprecedented number of... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

to look at products as customers do: a way to get a job done. Creating a Positive Professional Image (19,535) In today’s diverse workplace, your actions and motives are constantly under scrutiny. Time to manage your own professional image... View Details
  • 13 Mar 2012
  • First Look

First Look: March 13

organizational characteristics affect the stringency of monitoring through reputation, customer loyalty, differential impacts of government sanctions, and the standardization and internal monitoring of operations. We test our theory in... View Details
Keywords: Sean Silverthorne
  • 01 May 2009
  • What Do You Think?

Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

(centered) around rapid iteration and customer insight." One way to address the challenge, according to Jeffrey Vetter, is to "separate out forward thinking groups from the day to day business." Dave Schnedler suggested... View Details
Keywords: by Jim Heskett
  • 25 Jun 2014
  • Lessons from the Classroom

FIELD Trip: Conquering the Gap Between Knowing and Doing

The mission: To sell more laptops. The market: Rural China. The challenge: The business partner wants to know what laptop features would be appealing to customers in rural China. Landing in Shanghai with eight days to find out, a team of... View Details
Keywords: by Michael Blanding; Education
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)—play an important role in the economy. Organizational learning studies in these settings have largely investigated autonomous... View Details
Keywords: Sean Silverthorne
  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

users or securing their exclusive affiliation--are costly and risky. Describes less costly staged strategies for building two-sided platforms. With the "vendor to two-sided platform" strategy, a firm starts as a vendor selling products or services to View Details
Keywords: Martha Lagace
  • 24 Jun 2014
  • First Look

First Look: June 24

terms that require prepayment. During the recent crisis, the exporter was more likely to demand cash in advance terms when transacting with new customers, and customers that traded on cash in advance and letter of credit terms prior to... View Details
Keywords: Sean Silverthorne
  • 02 Mar 2010
  • First Look

First Look: March 2

  Working PapersEquity-Debtholder Conflicts and Capital Structure Authors:Bo Becker and Per Strömberg Abstract We use an important legal event as a natural experiment to examine equity-debt conflicts in the vicinity of financial distress.... View Details
Keywords: Martha Lagace
  • 09 Apr 2008
  • Research & Ideas

The Matchmaker of the Modern Economy

manufacturing. And thanks to the war, Doriot has gained a lifetime of experience in organizing and managing new ventures in a pressure-cooker environment. It is not surprising, then, that the former head of the New England Council's... View Details
Keywords: by Spencer E. Ante
  • 26 Mar 2013
  • First Look

First Look: March 26

ones. Findings: Our key counterintuitive finding is that Japanese and American founders of entrepreneurial firms are more similar than is often suggested. We first find that in both Japan and the U.S., achievement motivation is positively related to View Details
Keywords: Sean Silverthorne
  • 21 Jun 2011
  • First Look

First Look: June 21

new customers, and customers that traded on cash in advance terms prior to the crisis disproportionately reduced their purchases. These results can be rationalized by the model whenever 1) misbehavior on the part of the exporter is of... View Details
Keywords: Sean Silverthorne
  • 13 Jan 2015
  • First Look

First Look: January 13

http://www.hbs.edu/faculty/Publication%20Files/15-007_e181fd00-4426-4db8-8f70-89b1b5054a8f.pdf January 2015 Routledge Handbook of Immigration and Refugee Studies International Migration and Innovation: Insights from the U.S. Experience... View Details
Keywords: Sean Silverthorne
  • 14 Aug 2007
  • First Look

First Look: August 14, 2007

http://www.hbs.edu/research/pdf/08-005.pdf Can Higher Prices Stimulate Product Use? Evidence from a Field Experiment in Zambia Authors:Nava Ashraf, James Berry, and Jesse M. Shapiro Abstract The controversy over whether and how much to... View Details
Keywords: Martha Lagace
  • 13 Oct 2015
  • Research & Ideas

Does Business Get Done the Same Way in Emerging and Developed Countries?

destruction is an old idea, going back at least to Schumpeter. We typically associate it with entrepreneurship. Someone has a brilliant new idea, everyone is excited and the entrepreneur and his customers are much better off. But, in the... View Details
Keywords: by Sean Silverthorne
  • 20 May 2014
  • First Look

First Look: May 20

by repositioning it as making "the most effective products as natural as possible." The company lost few existing customers and found that Jurlique's image was an asset in attracting Chinese consumers who liked the story of the... View Details
Keywords: Sean Silverthorne
  • 23 Mar 2020
  • Research & Ideas

Product Disasters Can Be Fertile Ground for Innovation

spread the high fixed costs of development and commercialization over their high sales volumes.” Those larger companies also may have benefitted from brand reputation, which could see customers flock to trusted names in a time of... View Details
Keywords: by Michael Blanding; Health; Medical Devices & Supplies
  • 02 Jan 2007
  • Research & Ideas

Most Popular Articles of 2006

to best negotiate in an uncertain environment? Michael Wheeler advises looking to military science for winning strategies. Career Advancement without Experience Lacking experience, contract workers find it difficult to advance to a job... View Details
Keywords: by Sean Silverthorne
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

really learn how to think, and at a P&Gamp, you learn classical branding and positioning and market attack plans. You get the experience, then you take it to the high-tech world. I think that experience is just a phenomenal... View Details
Keywords: by Staff; Web Services; Technology
  • 09 Feb 2010
  • First Look

First Look: Feb. 9

"high-end" firm that is expected to care only for its most quality-sensitive customers can have an advantage in introducing a product relative to a firm that is expected to be more widely altruistic. Download the paper from SSRN... View Details
Keywords: Martha Lagace

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