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  • All HBS Web  (1,865)
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  • 07 Feb 2005
  • Research & Ideas

How “Career Imprinting” Shapes Leaders

in the kinds of capabilities (e.g., line management skills), connections (e.g., ties with international governments), confidence (e.g., learning-based efficacy) and cognition (e.g., an orientation toward bottom line results) they... View Details
Keywords: by Mallory Stark
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

Bottlenecks, Modules and Dynamic Architectural Capabilities By: Baldwin, Carliss Y Abstract—How do firms create and capture value in large technical systems? In this paper, I argue that the points of both value creation and value capture... View Details
Keywords: Sean Silverthorne
  • 14 Jun 2011
  • First Look

First Look: June 14

Business School Case 611-069 InterfaceRAISE is a sustainability management consulting firm created to leverage the capabilities of its parent company Interface, Inc., a carpet manufacturer recognized as a global leader in corporate... View Details
Keywords: Sean Silverthorne
  • 18 Nov 2013
  • Op-Ed

Twitter IPO: Overvalued or the Start of Something Big?

interfaces have allowed Twitter to focus on their unique plug-and-play component. Beyond that, they have created impressive and scalable operating capabilities of their own though an impressive combination of resources and processes. They... View Details
Keywords: by Chet Huber; Technology
  • 01 Jul 2019
  • What Do You Think?

Are Super Stretch Goals Only for the Very Young?

with the results of their study of companies capable of achieving success over long periods. These visionary companies, when compared with their comparison counterparts, employed BHAGS (“Big Hairy Audacious Goals”). As they put it, “Like... View Details
Keywords: by James Heskett
  • 20 Jul 2015
  • Research & Ideas

Globalization Hasn’t Killed the Manufacturing Cluster

production capabilities continuously. The other two clusters studied—wooden chairs in Manzano and furniture in Livenza—show a similar pattern. Taking root in the 1800s due to the proximity of raw materials, both clusters boomed from the... View Details
Keywords: by Roberta Holland; Manufacturing; Apparel & Accessories; Fashion
  • 02 Aug 2021
  • What Do You Think?

Can Companies with Remote Management Succeed?

catalyze capabilities design the right set of experiences orchestrate company resources and champion customers within the organization ... once that transformation is complete and the company has indeed become a premier experience stager,... View Details
Keywords: by James Heskett
  • 07 Jul 2014
  • Research & Ideas

Banning Big-box Stores Can Hurt Local Retailers

Tesco shops were replacing independent businesses. "What the politicians did not anticipate was that these large supermarket chains were going to come in anyway, regardless of regulations," Sadun says. "They had reached a scale and a View Details
Keywords: by Carmen Nobel; Retail
  • 11 Feb 2008
  • Research & Ideas

Does Democracy Need a Marketing Manager?

on next? A: We are working on a book on what CEOs need to know about marketing and how they can leverage marketing capabilities for competitive advantage. We welcome input from CEOs on whether they think marketing is delivering or is... View Details
Keywords: by Sean Silverthorne
  • 01 Oct 2001
  • Research & Ideas

Connecting With Nonprofits

more specific activities in which there is a significant two-way value exchange. The organizations' core capabilities begin to be deployed and the partnership is more important to each other's missions and strategies. It is no longer... View Details
Keywords: by James Austin
  • 16 Apr 2001
  • Research & Ideas

Depression or Euphoria? Navigating the Market’s Mood Swings

to ask themselves what their needs really are, he said, as well as whether the company has a solid economic model and has people capable of formulating good strategy and seizing opportunities that present themselves. But most importantly,... View Details
Keywords: by Carrie Levine
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

total value of tailored coupons that shoppers stand to lose if they go elsewhere. Store-switching costs created this way increase the spending and loyalty of shoppers. For retailers lacking the capability of using information about their... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 27 Mar 2018
  • First Look

First Look at New Research, March 27, 2018

innovation in this industry. We consider the relative importance of key factors such as geographic and within-firm capabilities and the role of financial resources. We find that location in a region of concentrated expertise and prior... View Details
Keywords: Sean Silverthorne
  • 01 Jul 2013
  • Research & Ideas

Crowdfunding a Poor Investment?

writers—to fund their work, often with the only return an advance copy of a DVD, concert tickets, or a signed thank-you note. Some companies have run with the Kickstarter concept to create products as well, the most successful being Pebble, a watch View Details
Keywords: by Michael Blanding; Financial Services
  • 27 May 2009
  • First Look

First Look: May 27, 2009

Communication in Multicultural Networks: Deficits in Inter-cultural Capability and Affect-based Trust as Barriers to New Idea Sharing in Inter-cultural Relationships Authors:Roy Y.J. Chua and Michael W. Morris Abstract Innovative... View Details
Keywords: Martha Lagace
  • 02 Mar 2020
  • What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

Are candor, humility, and trust making a comeback among leadership concepts? If so, what will the impact be on leaders and their organizations? What do you think? References: Michael Beer, Fit to Compete: Why Honest Conversations About Your Company’s View Details
Keywords: by James Heskett
  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

Creating an ethics chatbot requires an investment of resources and technical capabilities that is likely to be beyond most firms’ capabilities. However, Soltes’ lab at Harvard Business School was able to create a functioning ethics... View Details
Keywords: by Michael Blanding
  • 17 Jul 2017
  • Op-Ed

Op-Ed: As America Recedes from Global Leadership, Its CEOs are Stepping Up

As America recedes from global leadership under President Donald Trump’s “America First” policies, a new generation of business statesmen is stepping up to take on global issues of monumental importance: global trade, climate change, job creation, and healthy living.... View Details
Keywords: by Bill George
  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

organizations?" Others saw limited potential in the concept. As Edward Hare put it, "There are some people capable of managing themselves in a larger organization but many who can't This strikes me as another of those 'ideas'... View Details
Keywords: by James Heskett; Retail
  • 06 Jun 2012
  • What Do You Think?

Is Something Wrong with the Way We Work?

Summing Up Fixing the Way We Work There is a lot wrong with the way we work, but very little of this is due to new networking capabilities or communications technology. Neither can we blame increasing globalization and the demands of... View Details
Keywords: by James Heskett; Consulting
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