Capabilities - Publications - Faculty & Research

Web

Sexual Harassment - Race, Gender & Equity

yourself it was not really important 49% Talked to a friend or family member 44% Felt isolated or disconnected from coworkers 37% Felt stressed, anxious, or burned out 34% Tried to let the person know I didn’t like it 33% Performed below your View Details

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

operations that Guide Dogs had been responsible for, such as running hotels and holiday programs for the blind. "She sought partners who would have the capability to take ownership and continue running those programs. The contract... View Details

Keywords: by Martha Lagace

29 Oct 2006
Research & Ideas

The History and Influence of Andy Grove

running a business today. Q: Grove's notebooks, which you had access to, are fascinating. Why did he keep such detailed journals and what did you learn from them? A: I mentioned previously that Grove is an autodidact—a man capable of... View Details

Keywords: by Sean Silverthorne; Computer

Web

Frequently Asked Questions - Creating Emerging Markets

feel most comfortable. For example, most of our Latin American interviews are in Spanish, and many of our Brazilian interviews are in Portuguese. We currently lack sufficient Chinese language capabilities on our faculty to conduct a full... View Details

Web

Entrepreneurial Management Awards & Honors - Faculty & Research

Best Paper Award for “Cognitive Framing and Capability Development at the Federal Bureau of Investigation” with Tiona Zuzul, Ryan Raffaelli, and Jan Rivkin. Ranjay Gulati : Winner of the 2019 Strategic Management Society (SMS) Annual... View Details

January 2016
Case

Haiti Hope: Innovating the Mango Value Chain

By: Amy C. Edmondson and Jean-François Harvey

This case study examines a market-based approach to economic development through the eyes of NGO TechnoServe's project manager, implementing a US$9.5 million five-year public-private partnership between Coca-Cola, IDB, and USAID. The case ends at the beginning of the... View Details

Citation

Educators

Purchase

26 Nov 2001
Op-Ed

Why Corporate Budgeting Needs To Be Fixed

The damage can go well beyond the walls of individual companies. Think about what happens, for example, during a boom. As financial analysts and investors raise expectations for growth beyond the capability of companies, many managers... View Details

Keywords: by Michael C. Jensen

2018
Working Paper

Zig-Zagging Your Way to Transformative Impact

By: V. Kasturi Rangan and Tricia Gregg

Achieving transformative impact has been much discussed by social entrepreneurs, funders, and consultants. These discussions have focused on issues of increasing impact and scale, but often with no clear distinction between the two terms. In order to provide clarity,... View Details

Keywords: Social Entrepreneurship; Performance Efficiency; Growth and Development; Outcome or Result; Strategy

Citation

05 Sep 2018
Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

managers with more information to guide decision-making toward increasing social welfare in areas where it makes sense for the firm and in the context of the new tech-driven business ecosystem. “More and more, firms are having to interact with products or people or... View Details

Keywords: by Kristen Senz; Computer

01 May 2019
What Do You Think?

What Should the Leadership of YouTube Do?

engineers were capable of calibrating the recommendation algorithm to do this. Decisions were based on the knowledge that “outrage equals attention” and that “clickbait” (misleading headlines for content of dubious value) had to be... View Details

Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

establishing or revising their safety protocols or preemptively stacking inventory. Adaptation sometimes meant being able to strike a fine balance between leveraging existing capabilities and finding innovative ways to integrate old... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

10 Feb 2003
Research & Ideas

Commodity Busters: Be a Price Maker, Not a Price Taker

capabilities to your customers' needs and to match your customers to your capabilities. You must focus your capabilities where they will mean the most to the customer. The real secret to being a price maker... View Details

Keywords: by Benson P. Shapiro

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

as customer acquisition, on-time delivery, developing new services and products, and running efficiently. But operating performance is also a result; it is derivative of human performance. Human performance involves many things but is primarily dependent on three: the... View Details

Keywords: by Benson Shapiro

01 Feb 2002
News

It's academic. (Not!)

Groysberg studied was whether or not star knowledge workers can move from firm to firm and remain high performers. "It was like being in search of Bigfoot - the professional knowledge worker whose performance does not depend on the firm's View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

Research Summary

Overview

By: Roberto Verganti

Roberto’s research focuses on how to create innovations that are meaningful for people, for society, and for their creators. He explores how leaders and organizations generate radically new visions, and make those visions come real. His studies lie at the intersection... View Details

Keywords: Integrated Design; Strategy; Design Thinking; Innovation; Artificial Intelligence; Design; Technology; Leadership; Innovation Strategy

Research Summary

Institutions and Corporate Lobbying

“Institutions and Make-or-Buy Decision of Lobbying: The Role of Sociopolitical Legitimacy on Foreign MNEs’ Lobbying Internalization”

In this study, I examine how legitimacy comes into play in foreign MNEs’ make-or-buy decisions... View Details

Keywords: Institutions; Make V. Buy; Lobbying; Legitimacy; Corruption; Culture; Multinational Enterprise; United States

22 Jul 2019
Book

How to Be a Digital Platform Leader

licensed or sold the core ingredients, the MS-DOS operating system (followed by Windows) and the x86 microprocessor. Similarly, in the late 2000s, Google offered the Android operating system as a solution for handset makers that wanted to build smart-phones with View Details

Keywords: by Martha Lagace

01 Jun 2005
News

Read This and Write

Koruth Courtesy Monisha Koruth “If you are capable of reading this article, you are capable of writing a short story,” says Monisha Saldanha Koruth (MBA ’01), cofounder and director of London’s Momaya Press,... View Details

Keywords: Momaya Press; short stories; Arts, Entertainment; News, Library, Internet, and Other Services; Information; Publishing Industries (except Internet); Information

01 Dec 2009
News

Losing Our Competitive Edge

difficult than suspected. During the boom years, when all seemed well, capabilities that underpin innovation in a wide range of products were continuing to deteriorate. My HBS colleague Willy Shih and I described in “Restoring American... View Details

Keywords: Gary P. Pisano; Manufacturing

Research Summary

Mastering Strategy Execution

By: Robert Simons

Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details

Publications