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  • February 2013 (Revised March 2013)
  • Case

Agero: Enhancing Capabilities for Customers

By: Robert Simons and Natalie Kindred

This case illustrates the importance of choosing a primary customer as the basis for organization design. Cross Country Group managers adjusted resource allocation, organization design and performance measures over time to transform Cross Country Group from an... View Details

Keywords: Entrepreneurial Management; Entrepreneurial Gap; Entrepreneurship; Auto Industry; Insurance; Performance Management; Performance Measurement; Performance Measures; Performance Pressure; Decisions; Family Business; Resource Allocation; Organizational Design; Customer Focus and Relationships; Performance Evaluation; Growth and Development Strategy; Service Industry
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  • 02 May 2011
  • Research & Ideas

Casino Payoff: Hands-Off Management Works Best

ensure that the casinos' best customers return to play another day. “It's not absolute freedom—it's freedom within a framework" —Francisco de Asís Martinez-Jerez And it turns out that casino hosts are ideal subjects to gain insight into an ongoing question debated for... View Details
Keywords: by Dennis Fisher; Entertainment & Recreation
  • 11 Jan 2022
  • Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

crucial, especially for managers trying to lead widely dispersed teams during difficult times, says Harvard Business School Assistant Professor Julian Zlatev. Many managers believe in maintaining emotional boundaries with employees, but... View Details
Keywords: by Pamela Reynolds
  • 10 Nov 2003
  • Research & Ideas

The Hard Numbers on Social Investments

In what is believed to be the largest study of its kind, MBA students at Harvard Business School recently analyzed the financial returns generated by 110 early-stage companies backed by Investors' Circle, a national network dedicated to... View Details
Keywords: by Manda Salls
  • 15 Oct 2020
  • Research & Ideas

IT Job Wages Are No Longer 'Exceptional'

should at least partially explain rising wage inequality in the United States—a widely documented fact—we find evidence to the contrary,” the authors write. The paper, Digital Labor Market Inequality and the Decline of IT Exceptionalism, was written by Harvard View Details
Keywords: by Rachel Layne; Information Technology
  • 19 Jul 2011
  • Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

directors. In particular, how does a board really know the leadership style of its senior operating management and the culture of the company for which it has fiduciary responsibility? Most boards do a good job of evaluating their CEOs... View Details
Keywords: by Staff; Journalism & News; Publishing
  • 12 May 2009
  • First Look

First Look: May 12, 2009

http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=809109 Evaluating M&A Deals: Floors, Caps, and Collars Harvard Business School Note 209-138 As equity consideration has become more popular in... View Details
Keywords: Martha Lagace
  • 28 Jan 2002
  • Research & Ideas

Read All About It! Newspapers Lose Web War

facing the Internet. Note that in the newspaper industry, digital content initially started with different advertising customers, a different business model, and a whole set of performance characteristics that made it appear unattractive... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Information; Publishing
  • 28 Mar 2023
  • Research & Ideas

The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation

“The findings of our study suggest that regulatory innovation can support more efficient drug development—in particular, in settings where we have unmet medical needs. ” In the first comprehensive analysis of its kind, Harvard Business... View Details
Keywords: by Kasandra Brabaw; Pharmaceutical
  • December 1998 (Revised August 2004)
  • Case

Major League Soccer--1996-1998: Now, Later...Never?

By: Stephen A. Greyser and Kirk A. Goldman
Major League Soccer (MLS) has entered the U.S. "big league" sports arena. This case reviews its first several years. Students must determine the basic business model of MLS in the context of changes in the fan acceptance of soccer in the United States. A comparison... View Details
Keywords: Business Model; Success; Performance Evaluation; Sports; Sports Industry; United States
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  • January 2008
  • Article

Innovation Killers: How Financial Tools Destroy Your Capacity to Do New Things

By: Clayton M. Christensen, Stephen P. Kaufman and Willy C. Shih
Most companies aren't half as innovative as their senior executives want them to be (or as their marketing claims suggest they are). What's stifling innovation? There are plenty of usual suspects, but the authors finger three financial tools as key accomplices.... View Details
Keywords: Investment; Innovation and Management; Growth and Development Strategy; Business and Shareholder Relations; Prejudice and Bias; Value Creation
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  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

whom were above median wealth. This finding suggests that an important part of the positive relationship between personal wealth and entrepreneurship may be driven by the fact that wealthy individuals with lower ability can start new View Details
Keywords: Martha Lagace
  • 13 May 2008
  • First Look

First Look: May 13, 2008

What Deep Metaphors Reveal About the Minds of Consumers Authors:Gerald Zaltman and Lindsay Zaltman Publication:Harvard Business School Press, 2008 Abstract Why do advertising campaigns and new products often fail? Why do consumers feel... View Details
Keywords: Martha Lagace
  • 26 Mar 2007
  • Research & Ideas

Learning from Failed Political Leadership

international objectives are in jeopardy today. To the extent that business strategies are based on these same erroneous notions, they are also at great risk. Q: What can a business executive learn about... View Details
Keywords: by Martha Lagace
  • 09 Apr 2024
  • Research & Ideas

When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge

For almost four years, Omar Asensio and his colleagues have been studying the impact of federal energy programs on low-income neighborhoods. The intersection of technology—artificial intelligence, in particular—and public policy has long been an area of focus for... View Details
Keywords: by Glen Justice
  • 22 Sep 2023
  • News

Capital Connection

living for a very meaningfully sized community.” The Bodka Creek project embodies everything Beckford envisioned for DLS. As a small boutique firm with limited resources, the company evaluates potential clients and partners based not only... View Details
Keywords: Margie Kelley; Real Estate
  • 2001
  • Chapter

Publicly Funded Science and the Productivity of the Pharmaceutical Industry

By: Rebecca Henderson and Ian Cockburn
U.S. taxpayers funded $14.8 billion of health related research last year, four times the amount that was spent in 1970 in real terms. In this paper we evaluate the impact of these huge expenditures on the technological performance of the pharmaceutical industry. While... View Details
Keywords: Public Sector; Science-Based Business; Research and Development; Sovereign Finance; Pharmaceutical Industry
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  • 12 Jul 2016
  • First Look

July 12, 2016

operating and financial expertise. Burcu Geriş, the CFO of TAV Airports Holding, and her team created a model to evaluate the opportunity and formulate a bid. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/216054-PDF-ENG... View Details
Keywords: Sean Silverthorne
  • Blog

Eight Steps to Board Success for Female Executives

history, and then dig deeper to explore the firm’s market position and challenges. As you would in any job interview, you should show that you’ve done your homework and understand the organization. If the company is in a different country, learn about the nuances of... View Details
  • 05 Jun 2020
  • Research & Ideas

How Anchor Investors Help Impact Funds Succeed

fund.” The group surveyed 13 fund managers about 28 funds, and conducted qualitative interviews with six anchor investors. The paper was written by Shawn Cole, the John G. McLean Professor at Harvard Business School; Rob Zochowski,... View Details
Keywords: by Sean Silverthorne; Financial Services