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  • All HBS Web  (2,277)
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  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

markets is a sector notorious for its lack of differentiation between players. Once location has played out its magic, retailers tend to get squeezed in a business characterized by the infernal duo of low margin and high fixed cost. In... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

upgrade sales to an installed base. When profits from the installed base are sufficiently large, a pure strategy equilibrium exists with two B firms active in the market. Although there is competition in the complement market, the monopoly Firm A may View Details
Keywords: Martha Lagace
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

dalliances of leaders, a kiss is never just a kiss. “A board’s oversight over culture and respect in the workplace has become much more important than it was prior to #MeToo.” A series of Harvard Business School case studies unfurls the... View Details
Keywords: by Avery Forman; Food & Beverage
  • 21 Sep 2011
  • Research & Ideas

Gender and Competition: What Companies Need to Know

Pressure to not compete against men, rather than an innate preference for cooperation over competition, may keep women from earning what they're worth in the workplace, according to preliminary findings by three Harvard researchers. In... View Details
Keywords: by Kim Girard
  • 18 Nov 2021
  • Op-Ed

5 Principles for Scaling Change from IBM’s High School Innovation

Without leaving the hallways of their public high school, dozens of students from the economically distressed city of Newburgh, New York, have earned associate’s degrees in cybersecurity, arming them with in-demand skills and preparing... View Details
Keywords: by Kristen Senz
  • 24 Jul 2006
  • Research & Ideas

How Kayak Users Built a New Industry

and the sport of rodeo kayaking quickly emerged from the rapids. Harvard Business School professor Carliss Baldwin and her colleagues Christoph Hienerth and Eric von Hippel were drawn to the sport as well, but not to get their feet wet.... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • March 2025 (Revised April 2025)
  • Case

Dominion Voting Systems v. Fox News

By: Vincent Pons, Jesse M. Shapiro, Bharat Anand and Susan Pinckney
The case examines the Dominion Voting Systems and Fox News defamation settlement based upon statements made on air in the aftermath of the 2020 presidential election. View Details
Keywords: (General) Management; Business Earnings; Financial Statements; Change Management; Disruption; Volatility; Transition; Crime and Corruption; Cost vs Benefits; Decision Making; Decision Choices and Conditions; Decisions; Demographics; Ethics; Values and Beliefs; Corporate Finance; Cost; Governance; Governance Compliance; Governance Controls; Policy; Political Elections; Business History; Information; Law; Legal Liability; Laws and Statutes; Management; Marketing; Advertising; Media; Performance; Problems and Challenges; Society; Public Opinion; Social Issues; Media and Broadcasting Industry; United States
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Pons, Vincent, Jesse M. Shapiro, Bharat Anand, and Susan Pinckney. "Dominion Voting Systems v. Fox News." Harvard Business School Case 725-029, March 2025. (Revised April 2025.)
  • 03 Oct 2018
  • What Do You Think?

How Should Managers Deal with the Challenges of Building an Inclusive Workplace?

typical of others that have found “a strong correlation between gender diversity and a company’s bottom line.” Companies in the top quartile of gender diversity worldwide had a high likelihood of outperforming bottom-quartile industry peers in both View Details
Keywords: by James Heskett
  • 06 Sep 2006
  • Lessons from the Classroom

Mixing Students and Scientists in the Classroom

Despite earning two engineering degrees at Stanford, HBS associate professor Lee Fleming says he always knew he "wanted to study more than electrons." Even so, the former professional musician and bike racer, who worked at... View Details
Keywords: by Deborah Blagg; Education
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

the nature of the organization's business and how the organization intends to succeed and outperform competitors. It articulates the critical elements for a company's growth strategy 5: Objectives for growth in shareholder value Targeted... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 08 Mar 2011
  • First Look

First Look: March 8

a similar background. Finally, we find that former investment bankers are more likely than other executives in our study to disclose pro forma earnings excluding goodwill impairment. Overall, our results suggest that executive functional... View Details
Keywords: Sean Silverthorne
  • 29 Apr 2015
  • Lessons from the Classroom

Use Personal Experience to Pick Winning Stocks

that the prices are right, because they usually are," says Harvard Business School finance professor Lauren H. Cohen, who serves as an editor of Management Science. "From there, you can look for the small corners where they are... View Details
Keywords: by Michael Blanding; Financial Services
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

business strategy 101 for most entrepreneurs, so why have so many mobile money service offerings failed? It’s a question being studied by Rajiv Lal, the Stanley Roth, Sr. Professor of Retailing at Harvard View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 19 Jul 2004
  • Research & Ideas

Your Customers: Use Them or Lose Them

Frei. Their customers are better off and the organizations earn a disproportionate share of the profits over their competitors. Frei, who spoke with HBS alumni on June 4 in a session titled "Capitalizing on the Power of the... View Details
Keywords: by Martha Lagace
  • 13 Oct 2003
  • Research & Ideas

Negotiating Challenges for Women Leaders

McGinn believe that negotiation skills are crucial to closing the gender gap in leadership. Riley Bowles, who earned her doctoral degree from Harvard Business School, is an assistant professor at Harvard's... View Details
Keywords: by Martha Lagace
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

Entrepreneurs, Managers, and Leaders: What the Airline Industry Can Teach Us about Leadership (Palgrave Macmillan), coauthored by Anthony J. Mayo and Nitin Nohria of Harvard Business School, and Mark Rennella, a former research associate.... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

Download the paper: http://ssrn.com/abstract=2028982   Cases & Course MaterialsNew Balance Athletic Shoe, Inc. (Abridged) Bowen, H. Kent, Robert S. Huckman, Carin-Isabel Knoop, and Matthew PrebleHarvard Business School Case 613-006 No... View Details
Keywords: Sean Silverthorne
  • 02 Jan 2001
  • Research & Ideas

Gurus in the Garage

can call busy, successful people whom I don't know personally and have them return my calls—I think is a recognition that it's not just me, that it is just the etiquette of the game." One doesn't become a guild member without credentials. The best-known mentor... View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

Download the paper: http://www.hbs.edu/research/pdf/09-099.pdf   Cases & Course MaterialsAvid Radiopharmaceuticals: The Venture Debt Question Harvard Business School Case 809-086 The CEO of a promising biotech company must decide how... View Details
Keywords: Martha Lagace
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