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Show Results For
- All HBS Web
(2,040)
- People (7)
- News (547)
- Research (1,051)
- Events (3)
- Multimedia (13)
- Faculty Publications (344)
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
need, the new world for brands will have trust at its core. The mandate to brands from global consumers is clear: step up and help, not just your own customers and employees, but the world at large; protect all, support and care for all, and innovate in the public’s... View Details
Keywords: by Jill Avery and Richard Edelman
- Web
2024 Reunion Presentations - Alumni
fashionable. Here’s the problem: The sunny rhetoric in books, articles, and podcasts is too often simplistic and superficial. It fails (!) to make the crucial distinctions that separate good failure from bad, resulting in difficulties for View Details
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
years after Android. By then, there were already hundreds of thousands of applications written for the other operating systems. Even though Microsoft may have had the best of the three operating systems, it didn’t matter because it was... View Details
Keywords: by Martha Lagace
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
analytical knowledge to more of what we call "doing" (skills) and "being" (a sense of purpose and identity) must occur. Business schools need to think innovatively about how best to use the resources available to them. For example, there... View Details
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
To other functional departments such as finance and operations, the sales and marketing functions look alike. After all, they are both "outward looking," focused on the customer and the market. But, creating a strong marketing and sales team has proven... View Details
Keywords: by Benson Shapiro
- 01 Mar 2014
- News
Generation Next
something my parents use." Under her tenure, Godrej has been reinventing and relaunching products that millions of Indians use—inexpensive insect repellent—and aspire to buy—hair dyes and car aerosol. Nisa's aesthetic, what she calls "cheap and chic," comes in equal... View Details
- 01 Mar 2018
- News
Every Trick in the Book
“convening” through book-related and community-focused events are the “three Cs” of Raffaelli’s research. All are traits that independent booksellers—working together, despite the “independent” moniker, and sharing best View Details
Keywords: April White
- 16 Jul 2013
- First Look
First Look: July 16
both the exchange and the acceptance of ideas-people really hear your message and become open to it. Cultivating warmth and trust also boosts the quantity and quality of novel ideas that are produced. The best way to gain influence is to... View Details
Keywords: Anna Secino
- Research Summary
Overview
The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,... View Details
- 14 May 2009
- Sharpening Your Skills
Sharpening Your Skills: Managing Teams
Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered How does a team leader win the confidence of the group? What's the best... View Details
Keywords: Re: Multiple Faculty
- 01 Dec 2016
- News
Bloomberg’s Gift to Boost Cities
in the field about best practices and effective management tools, so they can expand their knowledge and sharpen their leadership skills. The new Bloomberg-Harvard partnership seeks to bridge that gap.”... View Details
- 25 Feb 2020
- News
Teachable Moments
their best moments, can lift people up, and in their worst, let them down.” Teaching by Heart isn’t designed to be an academically rigorous analysis of teaching, he adds. It’s personal, based on decades of classroom experience and his... View Details
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 01 Jun 2010
- News
Get Well Soon
CEO, he convinces Kotagal to lead the hospital’s improvement efforts as senior vice president of quality and transformation. Anderson, a practicing attorney with expertise in the quality improvement methods used by manufacturing firms, is... View Details
- 01 Mar 2019
- News
Tools and Training for a “Wicked Problem”
When Albuquerque Mayor Tim Keller (MBA 2005) outlined his citywide plan to address homelessness in September 2018, his approach included some time-tested best practices from cities with more experience... View Details
Keywords: homelessness
- Fast Answer
Buying a Small Business Pt2: Search funds (For HBS Alumni)
Would you point me to some guides and best practices related to search funds? You may begin with the following: Search Funds – a website by the Center for Entrepreneurial Studies at Stanford Graduate... View Details
- Web
Security & Privacy | Information Technology
to individual identity theft, including filing fraudulent tax returns. Thank you for your commitment to keeping Harvard’s data safe and secure. Best Practices Review various View Details
- 01 Dec 2014
- News
@Soldiers Field
investor, entrepreneur, and provocateur—told an at-capacity crowd at Burden Hall that the best startups create and dominate their own markets: “Monopolies are good when they create new things.” During the FIELD 2 Global Dinner in the... View Details
- Web
Engage with the broader business community to promote racial equity. - Advancing Racial Equity
allied leadership to deepen our understanding of best practices for creating and managing a diverse workforce. Creating a “playbook” that captures best View Details
- 15 Oct 2012
- Research & Ideas
Why Business IT Innovation is so Difficult
has to be implemented across a large, distributed organization. "Large firms definitely had some work to do to adopt," says McElheran. "But it seems that the best firms had practices in place to deal with... View Details
Keywords: by Maggie Starvish