Publications

Publications

Filter Results: (3,189) Arrow Down
Filter Results: (3,189) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 47 of 3,189 Results →
  • September 2019
  • Article

The Self-Presentational Consequences of Upholding One's Stance in Spite of the Evidence

By: Leslie John, Martha Jeong, Francesca Gino and Laura Huang
Five studies explore the self-presentational consequences of refusing to “back down” – that is, upholding a stance despite evidence of its inaccuracy. Using data from an entrepreneurial pitch competition, Study 1 shows that entrepreneurs tend not to back down even... View Details
Keywords: Self-presentation; Belief Perseverance; Judgment; Confidence; Persuasion; Personal Characteristics; Behavior; Perception; Decision Making; Outcome or Result
Related
  • 2021
  • Working Paper

False Signaling and Personal Moral Failings: Two Distinct Pathways to Hypocrisy with Unequal Moral Weight

By: Jillian J. Jordan and Roseanna Sommers
Moral engagement is a key feature of human nature: we hold moral values, condemn those who violate those values, and attempt to adhere to them ourselves. Yet moral engagement can make us appear hypocritical if we fail to behave morally. When does moral engagement risk... View Details
Keywords: Moral Engagement; Hypocrite; Dishonesty; Moral Values; Moral Sensibility; Behavior; Values and Beliefs
Related
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

it is urgent. What does it mean to make capitalism a subject of historical inquiry? What is its potential across multiple disciplines, alongside different methodologies, and in a range of geographic View Details
  • October 2018 (Revised February 2020)
  • Case

Commonwealth Bank of Australia: Unbanklike Experimentation

By: Ryan W. Buell and Leslie K. John
Email mking@hbs.edu for a courtesy copy.

In August 2017, Commonwealth Bank of Australia was looking for ways to differentiate itself from competing banks and was also trying to improve the financial well-being of... View Details
Keywords: Transparency; Experimentation; Banks and Banking; Credit Cards; Customer Focus and Relationships; Competitive Strategy; Banking Industry; Australia
Related
  • 08 Aug 2018
  • Sharpening Your Skills

Parmigiano-Reggiano, Jane Austen, and Other Things You Didn't Know About Finance

State Street Global Advisers is responding the expanding influence of impact investing. What Jane Austen and Mel Brooks Can Teach Us About Finance A new book links the fundamentals of finance to several centuries of literature, history,... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 30 Mar 2003
  • Research & Ideas

How Your Employees and Customers Drive a New Value Profit Chain

and happy customers produce value for investors, makes sense. Why do so many employers fail to follow this logic? Sasser: I'm not sure I would use the word 'happy' unless 'happy' is a synonym for highly... View Details
Keywords: by Manda Mahoney
  • Forthcoming
  • Article

Black Empowerment and White Mobilization: The Effects of the Voting Rights Act

By: Andrea Bernini, Giovanni Facchini, Marco Tabellini and Cecilia Testa
How did southern whites respond to the 1965 Voting Rights Act (VRA)? Leveraging newly digitized data on county-level voter registration by race between 1956 and 1980, and exploiting pre-determined variation in exposure to the federal intervention, we document that... View Details
Keywords: Government Legislation; Race; Behavior; Voting; Prejudice and Bias
Related
  • Web

Credential of Digital Innovation and Strategy | HBS Online

Professionals Entrepreneurs Develop the digital mindset and toolkit to guide your team or organization’s strategy in a rapidly changing business environment. I loved being able to learn the material through real examples View Details
  • December 2009
  • Article

Media Markets and Localism: Does Local News en Español Boost Hispanic Voter Turnout?

By: Felix Oberholzer-Gee and Joel Waldfogel
Since the dawn of broadcasting, and especially in the past decade, Americans have turned their attention from local to more distant sources of news and entertainment. While the integration of media markets will raise the private welfare of many consumers, critics of a... View Details
Keywords: Voting; Ethnicity; Behavior; Local Range; Journalism and News Industry; Journalism and News Industry; United States
Related
  • 14 Feb 2018
  • News

A ‘Hopeaholic’ Promotes Diversity, Inclusion, and Equality in the Workplace

demonstrate how they can be more innovative and successful by fostering a diverse and inclusive workforce. Coleman, who previously was managing director of the Nobel Peace Prize–nominated Feminist Majority... View Details
  • 10 Oct 2017
  • First Look

First Look at New Research and Ideas, October 10, 2017

Sigman Abstract—We study desensitization to crime in a lab experiment by showing footage of criminal acts to a group of subjects, some of whom have been previously victimized. We measure biological markers of stress and View Details
Keywords: Sean Silverthorne
  • 07 Jun 2023
  • Blog Post

My One Case: MBA Class of 2023 Looks Back

continue to build a mindset of continuous learning and encourage my teams to learn from both our successes and failures and use that knowledge to improve our outputs. I also... View Details

    John T. Gourville

    John Gourville is the Albert J. Weatherhead, Jr. Professor of Business Administration at the Harvard Business School.  He joined the HBS Marketing Unit in 1995 after receiving his Ph.D. at the University of Chicago in marketing and behavioral research.  His most... View Details

    Keywords: agribusiness; biotechnology; consumer products; health care; high technology; medical supplies; pharmaceuticals; retailing
    • 2010
    • Working Paper

    Employee Selection as a Control System

    By: Dennis Campbell
    Theories from the economics, management control, and organizational behavior literatures predict that when it is difficult to align incentives by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study... View Details
    Keywords: Accounting; Decision Making; Governance Controls; Employees; Selection and Staffing; Management Systems; Financial Services Industry
    Related
    • 14 Apr 2022
    • News

    Developing a Digital Mindset

    • 10 Sep 2021
    • News

    Human or Computer? Who’s Really Helping You With Customer Service?

    • 11 Jan 2016
    • News

    Study: Anticipation Changes The Way We Feel About Death

    • 2018
    • Working Paper

    Expressive Voting and Its Cost: Evidence from Runoffs with Two or Three Candidates

    By: Vincent Pons and Clémence Tricaud
    In French parliamentary and local elections, candidates ranked first and second in the first round automatically qualify for the second round, while a third candidate qualifies only when selected by more than 12.5 percent of registered citizens. Using a fuzzy RDD... View Details
    Keywords: Expressive Voting; Strategic Voting; Regression Discontinuity Design; French Elections; Voting; Political Elections; Behavior; France
    Related
    • 14 May 2008
    • Research & Ideas

    Getting Down to the Business of Creativity

    Ping-Pong table is always welcome, but what Amabile and Kramer discovered was much simpler: People have their best days and do their best work when they are allowed to make... View Details
    Keywords: by Julia Hanna; Retail; Apparel & Accessories; Fashion; Entertainment & Recreation
    • 10 Sep 2018
    • Research & Ideas

    Celebrating 'The Men and Women of the Corporation' 40 Years Later

    inequality in the workplace. In particular, the book makes clear how organizational roles and structures shape unequal access to opportunities, resources, and advancement. In a... View Details
    Keywords: by Robin J. Ely