Publications

03 Mar 2008
First Look

First Look: March 4, 2008

Publisher's site: http://www.pearsonhighered.com/ Greater Good: How Good Marketing Makes for Better Democracy Authors:John A. Quelch and Katherine E. Jocz Publication:Boston: Harvard Business Press, 2008... View Details

Keywords: Martha Lagace

05 Jul 2004
What Do You Think?

Work-Life: Is Productivity in the Balance?

the cafeteria plan for medical benefits offered by many organizations. Others favor the more traditional approach of clearly prescribed benefits for everyone with a certain amount of seniority. The debate... View Details

Keywords: by James Heskett

27 Jan 2016
Research & Ideas

A Politician's Investment Portfolio Might Tip Off Corruption Potential

percent stocks for the scandal free. Split another way, politicians holding more than 50 percent stocks were almost twice as likely to be involved in a scandal compared to their more risk averse counterparts. Personal investments that... View Details

Keywords: by Roberta Holland

23 Jun 2009
First Look

First Look: June 23

these predictions empirically by examining how the 1996 repeal of certificate-of-need (CON) legislation in Pennsylvania affected the market for coronary artery bypass graft (CABG) surgery in the state.... View Details

Keywords: Martha Lagace

October 2006 (Revised November 2007)
Case

Gianna Angelopoulos-Daskalaki and the 2004 Athens Olympic Games (A)

By: Christopher Marquis, Doug Guthrie and Yannis Katsarakis

Gianna Angelopoulous-Daskalaki led the bidding organization that secured the 2004 Olympics for Athens and then later the preparations for those Games. Tracks her leadership style and how she and her team won the bid. After substantial planning problems threatened to... View Details

Keywords: Leadership Style; Bids and Bidding; Planning; Social Enterprise; Sports; Public Administration Industry

06 Aug 2015
News

What Salespeople Need to Know About the New B2B Landscape

March 2011 (Revised September 2014)
Case

Bridging the GAAPs

By: Gwen Yu

Inconsistencies in accounting treatment across countries are a major obstacle for global equity investment. Adoption of a single accounting standard (IFRS) has been received with much excitement, where apples to apples comparison across countries will become easier.... View Details

Keywords: Financial Reporting; International Accounting; Private Equity; Investment; Globalized Markets and Industries; Information Management; Standards; Valuation

24 Aug 2015
Working Paper Summaries

Multi-Product Duopoly with Cross-Product Cost Interdependencies

16 Apr 2019
First Look

New Research and Ideas, April 16, 2019

forthcoming The Creativity Reader The Art of (Creative) Thought: Graham Wallas on the Creative Process By: Amabile, Teresa M. Abstract—The Creativity Reader is a necessary companion for anyone interested in the historical roots of... View Details

Keywords: Dina Gerdeman

May 2021
Article

Stability, Strategy-Proofness, and Cumulative Offer Mechanisms

By: John William Hatfield, Scott Duke Kominers and Alexander Westkamp

We consider the setting of many-to-one matching with contracts, where firms may demand multiple contracts, but each worker desires at most one contract. We introduce three novel conditions—observable substitutability, observable size monotonicity, and... View Details

Keywords: Matching With Contracts; Stability; Strategy-proofness; Substitutability; Size Monotonicity; Cumulative Offer Mechanism; Marketplace Matching; Balance and Stability

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Read Now

26 Sep 2013
Research & Ideas

Behind India’s Economic and Political Woes

The Indian economy has been teetering on the brink for the past few months. The most manifest of these problems has been the crash of the Indian rupee, which has shown a decline of approximately 20 percent against the US dollar in a short... View Details

Keywords: by Zeenat Potia

04 Aug 2003
What Do You Think?

Are We Facing an Attitude Shortage?

have been skill-centered in the past, such as medical services, now are beginning to subscribe to this idea as they encounter increasing numbers of malpractice suits bred primarily from failures of attitude (insensitivity leading to... View Details

Keywords: by James Heskett

July 2015
Article

BYOB: How Bringing Your Own Shopping Bags Leads to Treating Yourself, and the Environment

By: Uma R. Karmarkar and Bryan Bollinger

As concerns about pollution and climate change have become more central in public discourse, shopping with reusable grocery bags has been strongly promoted as environmentally and socially conscious. In parallel, firms have joined policy makers in using a variety of... View Details

Keywords: Grocery Shopping; Reusable Bags; Licensing; Priming; Goals; Hedonic; Marketing Strategy; Consumer Behavior; Environmental Sustainability; Retail Industry

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November 2007
Case

Antegren: A Beacon of Hope

By: Joshua D. Margolis, Thomas J. DeLong and Terence Heymann

The CEO of Biogen Idec faces a set of difficult decisions regarding a promising drug for Multiple Sclerosis that is headed for early approval by the FDA. The first in a series focuses on operational decisions triggered by the drive for early approval. Sparks discussion... View Details

Keywords: Demand and Consumers; Leadership; Ethics; Corporate Social Responsibility and Impact; Decision Choices and Conditions; Crisis Management; Health Testing and Trials; Biotechnology Industry; Pharmaceutical Industry

07 Jan 2015
What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

the Internet? How many of us have then received offers for products that we didn't yet know we needed? Organizational transparency today most often is associated with good management practice There is a movement afoot to thwart personal... View Details

Keywords: by James Heskett

September 2002 (Revised October 2002)
Case

Orient-Express Hotels

By: Frances X. Frei and Corey B. Hajim

Describes how a hotel and leisure company provides high-end service through its distinctive hotels and trains. Provides an opportunity to learn about the company's unusual quality practices and puts into doubt the unquestioned use of well-known practices, such as... View Details

Keywords: Service Operations; Quality; Management; Opportunities; Practice; Programs; Motivation and Incentives; Brands and Branding; Service Industry; Accommodations Industry

February 2009 (Revised May 2010)
Case

Orange: Read&Go

By: Thomas R. Eisenmann, Toby E. Stuart, Bhaskar Chakravorti, Vincent Marie Dessain, Simon Harrow and Elena Corsi

In late 2008, Orange (aka France Telecom) must decide if launching Read&Go, an electronic newsstand built around an e-paper reader, would be successful. The case describes (1) Orange's strategy; (2) the company's new product development process; (3) e-paper technology,... View Details

Keywords: Business Model; Corporate Entrepreneurship; Technological Innovation; Demand and Consumers; Product Development; Partners and Partnerships; Competition; Publishing Industry; France

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March 2006 (Revised November 2010)
Background Note

Protecting Foreign Investors

By: Louis T. Wells Jr.

Describes the emergence of several kinds of efforts to assure the safety of foreign investment in emerging markets: international arbitration, expanded official political risk insurance, credit from government agencies, and intervention by investors' home governments.... View Details

Keywords: Foreign Direct Investment; Risk Management; Emerging Markets; Agreements and Arrangements; Business and Government Relations; Safety