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  • All HBS Web  (16,670)
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  • March 2015
  • Teaching Note

Cynthia Carroll at Anglo American (A), (B), and (C)

By: Gautam Mukunda
This is a teaching note for the Cynthia Carroll at Anglo American case. It describes how to teach the case to demonstrate theories of leading change and Leader Filtration Theory. The case is a dramatic story of organizational transformation as Carroll attempts to... View Details
Keywords: Leadership And Change Management; Leadership, Personal Strategy & Style; Change Management; Change; Safety; Organizational Culture; Leadership; Leadership Style; Mining Industry; South Africa
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Mukunda, Gautam. "Cynthia Carroll at Anglo American (A), (B), and (C)." Harvard Business School Teaching Note 415-061, March 2015.
  • June 2008
  • Supplement

Marie Trellu-Kane at Unis-Cite

By: Michel Anteby and Julie Battilana
Video supplement to Marie Trellu-Kane at Unis-Cite (A). View Details
Keywords: Social Enterprise; Organizational Design; Mathematical Methods; Paris
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Anteby, Michel, and Julie Battilana. "Marie Trellu-Kane at Unis-Cite." Harvard Business School Video Supplement 408-709, June 2008.
  • February 1990
  • Background Note

Information Technology in Organizations: Emerging Issues in Ethics and Policy

Introduces a framework for identifying and analyzing the ethical and policy issues triggered by the various capabilities of information technology (IT). Ten IT capabilities are defined (access, capture, speed, permanence/storage. duplication, tracking, monitoring, data... View Details
Keywords: Rights; Information Technology; Ethics; Organizations; Policy
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Sviokla, John J., and Mary C. Gentile. "Information Technology in Organizations: Emerging Issues in Ethics and Policy." Harvard Business School Background Note 190-130, February 1990.
  • December 2005 (Revised October 2006)
  • Case

Pharmacy Service Improvement at CVS (A)

CVS's retail pharmacy operations are functioning poorly and dissatisfying customers. Many customers are defecting as a result. A pharmacy service improvement team has documented the current prescription fulfillment process, its exception rates, and the problems... View Details
Keywords: Information Technology; Performance Improvement; Business Processes; Retail Industry; Pharmaceutical Industry; United States
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McAfee, Andrew P. "Pharmacy Service Improvement at CVS (A)." Harvard Business School Case 606-015, December 2005. (Revised October 2006.)
  • August 1998 (Revised October 1998)
  • Case

Disney's "The Lion King" (B): The Synergy Group

By: Jeffrey F. Rayport, Carin-Isabel Knoop and Cate Reavis
In the late 1980s, Disney CEO Michael Eisner introduced a synergy group to the company's organizational structure. The synergy group was responsible for keeping all of Disney's divisions informed and updated on company projects and marketing strategies. View Details
Keywords: Entertainment; Creativity; Value; Organizational Structure; Entertainment and Recreation Industry
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Rayport, Jeffrey F., Carin-Isabel Knoop, and Cate Reavis. Disney's "The Lion King" (B): The Synergy Group. Harvard Business School Case 899-042, August 1998. (Revised October 1998.)
  • 15 Nov 2006
  • Keynote Speech

Profit in Purpose: Can Corporations Make the Connection?" Panelist. "Leading in the Age of Ambiguity

By: Lynn Paine
Keywords: For-Profit Firms; Mission and Purpose
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Paine, Lynn. Profit in Purpose: Can Corporations Make the Connection?" Panelist. "Leading in the Age of Ambiguity. Corporate State New York, Metropolitan Club, New York, NY, November 15, 2006.
  • October 1992 (Revised June 1994)
  • Case

American Airlines, Inc.: Proposal for a Three-Class Transcon Service

American Airlines, Inc., the largest airline in the United States, is considering a proposal to enhance its flagship New York JFK - Los Angeles transcontinental service from a two-class (first and coach) to a three-class (first, business, and coach) product. The... View Details
Keywords: Organizational Change and Adaptation; Marketing Strategy; Air Transportation Industry; United States
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Dhebar, Anirudh S. "American Airlines, Inc.: Proposal for a Three-Class Transcon Service." Harvard Business School Case 593-042, October 1992. (Revised June 1994.)
  • October 1994 (Revised March 1996)
  • Case

Step Change at Du Pont's Camden Plant

By: Nitin Nohria
Keywords: Organizational Change and Adaptation; Change Management
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Nohria, Nitin. "Step Change at Du Pont's Camden Plant." Harvard Business School Case 495-017, October 1994. (Revised March 1996.)
  • January 1982 (Revised July 2007)
  • Case

Jody McVay

A Harvard MBA '78 has been successful at getting things done in a consumer products company with an "entrenched" culture. She has also handled issues women face in a "male culture" rather well. View Details
Keywords: Organizational Culture; Gender; Management Skills; Consumer Products Industry; Retail Industry
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Conger, Jay A., and Vijay V. Sathe. "Jody McVay." Harvard Business School Case 482-063, January 1982. (Revised July 2007.)
  • September 1960 (Revised August 1995)
  • Case

Slade Co., The

Describes a conflict between the values and norms of a segment of an internal social system and those of management and the wider culture. View Details
Keywords: Organizational Culture; Conflict and Resolution
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Lawrence, Paul R. "Slade Co., The." Harvard Business School Case 406-074, September 1960. (Revised August 1995.)
  • 2003
  • Chapter

Understanding Outcomes of Organizational Learning Interventions

By: Amy C. Edmondson and Anita Williams Woolley
Keywords: Outcome or Result; Organizational Change and Adaptation
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Edmondson, Amy C., and Anita Williams Woolley. "Understanding Outcomes of Organizational Learning Interventions." Chap. 10 in Blackwell Handbook of Organizational Learning and Knowledge Management, edited by M. Easterby-Smith and M. Lyles, 185–211. Malden, MA: Blackwell Publishing, 2003.
  • 1 Sep 1975
  • Conference Presentation

The Impact of Hierarchial Structures on the Work Behavior of Women and Men

By: R. M. Kanter
Keywords: Behavior; Gender; Organizational Structure
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Kanter, R. M. "The Impact of Hierarchial Structures on the Work Behavior of Women and Men." Paper presented at the American Sociological Association Annual Meeting, San Francisco, September 01, 1975. (Also in Social Problems, vol. 23 (April 1976), pp. 425-30. Reprintings include: Industrial Relations in a New Age, edited by C. Kerr and P.D. Staudohar. San Francisco: Jossey Bass, 1986; Sex and Gender Reader, edited by L. Richardson and V.A. Taylor Lexington. Mass.: Heath, 1981; Women and Work: Problems and Perspectives, edited by R. Kahn-Hut, et al. N.Y.: Oxford, 1982.)
  • 01 Dec 2021
  • News

Les logiciels recruteurs écartent des millions de candidats à l’emploi aux Etats-Unis

  • 22 Nov 2021
  • News

Manage Your Talent Pipeline Like a Supply Chain

  • 22 Apr 2022
  • News

Why Many Employers Have Ditched Four-Year Degree Requirements

  • 24 Mar 2021
  • Podcast

Spotify’s talent play: distributed, flexible, and diverse

Going into the pandemic, Spotify was well positioned for the increase in demand for streaming music and podcasts. To accommodate the surge and expand its podcast presence, the 15-year-old Swedish company with offices in more than 70 countries increased its staff by a... View Details
  • 23 Mar 2003
  • Research & Ideas

Putting the Project Puzzle Together

critical. Q: Most large organizations manage their portfolios as a collection of projects, rather than as an integrated portfolio. Yet, as you write, the practice of using investment portfolio management techniques to manage project... View Details
Keywords: by Martha Lagace
  • 21 Sep 2016
  • News

Leadership in Motion

Leadership in 2007. In the spring of 2016, Veron was elected a trustee of Scarsdale Village. Community involvement also planted the seeds for the Acceleration Project (TAP), a nonprofit Veron cofounded in 2012 to encourage the growth of small businesses in Westchester... View Details
  • Blog

Inside the Learning: The Impact of a Personal Case

formal authority/ownership, so that they can execute on the plan of action created during the Personal Case process. The next step is to frame the problem as either a Performance Gap (i.e., the organization as a whole or a specific group... View Details
  • March 2011 (Revised March 2013)
  • Supplement

a-connect: In Search of Talent Partners (B)

By: Robert G. Eccles and Penelope Rossano
The a-connect: In Search of Talent Partners (B) case updates company changes since the (A) case. Key updates include leadership and management appointments and organizational changes. View Details
Keywords: Business Model; Selection and Staffing; Leadership; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Structure; Consulting Industry
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Eccles, Robert G., and Penelope Rossano. "a-connect: In Search of Talent Partners (B)." Harvard Business School Supplement 411-085, March 2011. (Revised March 2013.)
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