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  • All HBS Web  (16,700)
    • People  (26)
    • News  (5,069)
    • Research  (9,396)
    • Events  (64)
    • Multimedia  (570)
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  • September 2021 (Revised March 2024)
  • Case

Bühler: Mobilizing Industry around a Common Purpose

By: Ranjay Gulati, Franz Wohlgezogen and Malini Sen
Bühler Group, a Swiss multinational processing technology provider, started by selling machines for processing grains and later transitioned into selling food processing solutions. A family-owned business in the fifth generation, Bühler’s high-end milling, grinding,... View Details
Keywords: Family Business; Customer Focus and Relationships; Machinery and Machining; Corporate Social Responsibility and Impact; Mission and Purpose; Innovation Leadership; Switzerland
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Gulati, Ranjay, Franz Wohlgezogen, and Malini Sen. "Bühler: Mobilizing Industry around a Common Purpose." Harvard Business School Case 822-001, September 2021. (Revised March 2024.)
  • November 2009 (Revised January 2010)
  • Case

Zara: Managing Stores for Fast Fashion

By: Zeynep Ton, Elena Corsi and Vincent Marie Dessain
Pablo Isla, the CEO of Zara, wanted to improve operational efficiencies in managing its store network. In particular, he wanted to improve labor productivity at the stores. He considered outsourcing certain store operations to third parties, changing the way store... View Details
Keywords: Compensation and Benefits; Employees; Managerial Roles; Service Operations; Business Processes; Organizational Change and Adaptation; Performance Efficiency; Performance Productivity; Retail Industry
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Ton, Zeynep, Elena Corsi, and Vincent Marie Dessain. "Zara: Managing Stores for Fast Fashion." Harvard Business School Case 610-042, November 2009. (Revised January 2010.)
  • September 1999 (Revised May 2003)
  • Case

Deloitte & Touche (B): Changing the Workplace

By: Rosabeth M. Kanter and Jane Roessner
Deloitte & Touche women's initiative changed the workplace culture at the firm, solved retention problems, and brought external benefits. Now a new CEO must decide how to take this a step further as competition for talent was even stronger, young people had different... View Details
Keywords: Strategic Planning; Organizational Culture; Accounting; Gender; Organizational Change and Adaptation; Loss; Change Management; Jobs and Positions; Resignation and Termination; Accounting Industry; United States
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Kanter, Rosabeth M., and Jane Roessner. "Deloitte & Touche (B): Changing the Workplace." Harvard Business School Case 300-013, September 1999. (Revised May 2003.)
  • September 1999 (Revised May 2003)
  • Case

Deloitte & Touche (A): A Hole in the Pipeline

By: Rosabeth M. Kanter and Jane Roessner
Deloitte & Touche was losing talented women, and CEO Mike Cook wanted to stop the loss, especially as the accounting and consulting fields became more competitive. The firm commissioned an analysis of the situation; now it had to consider the results and develop a plan... View Details
Keywords: Strategic Planning; Organizational Culture; Accounting; Gender; Organizational Change and Adaptation; Loss; Change Management; Jobs and Positions; Resignation and Termination; Accounting Industry; United States
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Kanter, Rosabeth M., and Jane Roessner. "Deloitte & Touche (A): A Hole in the Pipeline." Harvard Business School Case 300-012, September 1999. (Revised May 2003.)
  • January 2025
  • Case

Shifting Winds: DEI in Corporate America

By: Clayton S. Rose, Maisie Wiltshire-Gordon and David Lane
In the 2020s, intense and conflicting social and political pressures challenged organizational leaders around the world. Prominent among these were powerful competing views on workplace diversity, equity, and inclusion programs (DEI) in the United States. Public... View Details
Keywords: Disruption; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Talent and Talent Management; Customer Satisfaction; Diversity; Ethics; Corporate Accountability; Employees; Retention; Recruitment; Adaptation; Programs; Consulting Industry; Auto Industry; Agriculture and Agribusiness Industry; Consumer Products Industry; Motorcycle Industry; Technology Industry; Education Industry; United States; Massachusetts; Maryland; Tennessee; District of Columbia
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Rose, Clayton S., Maisie Wiltshire-Gordon, and David Lane. "Shifting Winds: DEI in Corporate America." Harvard Business School Case 325-017, January 2025.
  • 21 Apr 2011
  • Research & Ideas

Searching for Better Practices in Social Investing

In order to garner the capital necessary to foot the bill for social change, nonprofits need to think less about traditional grants and more in terms of innovation--and so do the organizations that fund them. This was a key message from... View Details
Keywords: by Carmen Nobel; Financial Services
  • 13 Dec 2004
  • Research & Ideas

How Leaders Create Winning Streaks

Overview Confidence in an organization is more than just a spirit of "We can do it." It is the foundation, systems, and culture involving positive behaviors such as open communication, self-scrutiny, respect, teamwork,... View Details
Keywords: by Rosabeth Moss Kanter & Walter Kiechel
  • Article

Getting Clear on Corporate Culture: Conceptualisation, Measurement and Operationalisation

By: Nien-he Hsieh, Benjamin Lange, David Rodin and Mira L. A. Wolf-Bauwens
This article provides a review of existing literature on corporate culture, drawing on work from the disciplines of business ethics, management studies, psychology, anthropology, and economics, as well as interviews with business leaders. It surveys different... View Details
Keywords: Corporate Culture; Culture Change; Business Ethics; Corporate Purpose; Corporate Culture Significance; Culture Measurements; Organizational Culture; Organizational Change and Adaptation; Ethics; Mission and Purpose; Measurement and Metrics
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Hsieh, Nien-he, Benjamin Lange, David Rodin, and Mira L. A. Wolf-Bauwens. "Getting Clear on Corporate Culture: Conceptualisation, Measurement and Operationalisation." Journal of the British Academy 6, no. s1 (2018): 155–184. (DOI: https://doi.org/10.5871/jba/006s1.155.)
  • 9 AM – 10 AM EDT, 16 Oct 2019
  • HBS Online

HBS Online Management Essentials

Maximize your managerial effectiveness by shaping and influencing processes in the critically-important treetop level between 50,000 feet (strategy) and ground level (daily tasks and activities). Program Dates: October 16, 2019 - December 11, 2019 View Details
  • 9 AM – 10 AM EDT, 07 Aug 2019
  • HBS Online

HBS Online Management Essentials

Maximize your managerial effectiveness by shaping and influencing processes in the critically important treetop level between 50,000 feet (strategy) and ground level (daily tasks and activities). Program Dates: August 7, 2019 - October 2, 2019 View Details
  • June 2018
  • Teaching Note

Zurich Insurance

By: Boris Groysberg, David Lane and Joni Coughlin
This teaching note addresses six cases in the Zurich Insurance series, the overview case (HBS No. 417-035) and five cases focused on particular change efforts (HBS Nos. 417-036 through 417-040).
Zurich Insurance was undergoing organizational change after... View Details
Keywords: Managing Change; Organizational Behavior; Diversity Management; Organizational Architecture; Recruiting; Succession Planning; Management; Organizational Culture; Organizational Change and Adaptation; Leading Change; Human Capital; Human Resources; Insurance; Leadership; Diversity; Organizational Structure; Recruitment; Leadership Development; Management Succession; Insurance Industry
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Groysberg, Boris, David Lane, and Joni Coughlin. "Zurich Insurance." Harvard Business School Teaching Note 418-071, June 2018.
  • 01 Jun 2004
  • News

Partners’ Club Strives to Broaden Appeal

The HBS Partners’ Club has a new name — Section P — and a new mission: to broaden its appeal beyond its traditional base of wives with kids. “We decided to rebrand the organization to appeal to men and partners without kids,” explains Kim... View Details
Keywords: Shawna Frieze; Section P; HBS Partner's Club; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Apr 1999
  • News

Club Events Reflect Diverse Student Interests

include students interested in motorcycles, the martial arts, the state of Texas, and wine and cuisine. The following summaries represent a few of the many happenings that student groups have organized in recent months. WSA Conference... View Details
  • 23 Jul 2018
  • Research & Ideas

The Open Office Revolution Has Gone Too Far

newest issue of the renowned British research journal, the oldest scholarly journal in the world dating back to the 1600s. This latest issue was organized around the theme of how architecture impacts collective behavior. As its title... View Details
Keywords: Re: Ethan S. Bernstein
  • 01 Mar 2014
  • News

Faculty and Alumni Books for March 2014

black rights offers a firsthand view of the debates, boycotts, marches, and negotiations that would change the face of race relations in Chicago and the United States at large. Think Inside the Box: Discover the Exceptional Business inside Your View Details
  • Web

B2B Sales and Distribution - Course Catalog

https://www.linkedin.com/in/dianneledingham/ Ed Boyajian HBS ’90 – Executive Fellow https://www.linkedin.com/in/edboyajian/ Overview: B2B Sales and Distribution will focus on the primary components of managing a large company sales View Details
  • Web

Corporate Training Programs | HBS Online

global support team dedicated to participant success. Contact Us In Good Company HBS Online programs align with organizations large and small, across various industries and geographies. Here are a few of the outstanding View Details
  • 01 Sep 2013
  • News

Passion & Purpose

expertise in technology was helpful because I didn't have preconceived notions of how things should be done.” Lee transformed a struggling software sales company into a global provider of IT products and services. Under her leadership, SHI International has grown View Details
Keywords: awards; Finance; Computer Systems Design and Related Services; Professional Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 28 Oct 2001
  • What Do You Think?

What Can We Expect in the Other War?

out in a sample of large U.S. for-profit organizations. The implication is that winners in the war for talent create more value than "merely good" competitors. One organization that has been a consistent winner has been... View Details
Keywords: by James Heskett
  • 10 Aug 2020
  • Working Paper Summaries

Collaborating During Coronavirus: The Impact of COVID-19 on the Nature of Work

Keywords: by Evan DeFilippis, Stephen Michael Impink, Madison Singell, Jeffrey T. Polzer, and Raffaella Sadun
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