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Guides to Archival Collections – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

The Interview Process Spreading the Word The "Hawthorne Effect" Research Links Next Guides to Archival Collections Guides to Archival Collections Lawrence Henderson Papers Online finding aid Lawrence Joseph... View Details
  • May 2004
  • Article

Brands as Beacons: A New Source of Loyalty to Multiproduct Firms

By: Bharat Anand and Ron Shachar
Keywords: Brands and Branding; Customer Satisfaction; Product; Business Ventures
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Anand, Bharat, and Ron Shachar. "Brands as Beacons: A New Source of Loyalty to Multiproduct Firms." Journal of Marketing Research (JMR) 41, no. 2 (May 2004): 135–150. (Lead Article) and (Formerly titled: "Multiproduct Firms, Information, and Loyalty.")
  • Article

Course Research: Using the Case Method to Build and Teach Management Theory

By: Clayton M. Christensen and Paul R. Carlile
Some in the Academy have questioned the usefulness of case studies in teaching sound management theory (Shugan 2006). Our research and experience suggests exactly the opposite-that case studies can unite the development of theory with the teaching of it in a single... View Details
Keywords: Business Education; Curriculum and Courses; Teaching; Cases; Research; Theory
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Christensen, Clayton M., and Paul R. Carlile. "Course Research: Using the Case Method to Build and Teach Management Theory." Academy of Management Learning & Education 8, no. 2 (June 2009): 240–251.
  • 20 Oct 2010
  • News

The Psyche on Automatic

  • March 2024 (Revised May 2025)
  • Case

Governing OpenAI (A)

By: Lynn S. Paine, Suraj Srinivasan and Will Hurwitz
In late November 2023, OpenAI’s new board of directors took stock of the situation. The company, which sought to develop artificial general intelligence (AGI)—computer systems with capabilities exceeding human abilities—was looking to regain its footing after a chaotic... View Details
Keywords: Artificial Intelligence; Board Of Directors; Board Decisions; Board Dynamics; Corporate Boards; Governance Changes; Governance Structure; Leadership Change; Legal Aspects Of Business; Nonprofit Governance; Strategy And Execution; Technological Change; AI and Machine Learning; Corporate Governance; Leadership; Management; Mission and Purpose; Technological Innovation; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Resignation and Termination; Ethics; Nonprofit Organizations; Open Source Distribution; Partners and Partnerships; Technology Industry; San Francisco; United States
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Paine, Lynn S., Suraj Srinivasan, and Will Hurwitz. "Governing OpenAI (A)." Harvard Business School Case 324-103, March 2024. (Revised May 2025.)
  • 22 Sep 2021
  • Blog Post

Student Spotlight: Jesse Lou (MBA 2022) – Working to Change the Food System

positioned to drive innovations in business models and strategies, and bring new, world-changing technologies to market. I came to HBS View Details
  • 28 Mar 2022
  • News

The Supply Chain Crisis Is About to Get a Lot Worse

  • 01 Jun 2001
  • News

"Unheard Voices" Brings to Light Three Centuries of American Women at Work

Business Age,” is a survey of the library’s manuscript collections that pertain to women’s history. Launched in 1999 with support from Rysia de Ravel (MBA ’83) and a grant from the Harvard University Women’s... View Details
Keywords: Deborah Blagg; Professor Elton Mayo; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • 19 Nov 2019
  • Op-Ed

Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech

which was historically plagued by frictions, is becoming potentially more accurate, efficient, and cost effective. For small-business lending, technology is changing the game, providing access to capital for more small View Details
Keywords: by Karen G. Mills; Financial Services
  • 2008
  • Working Paper

Structural Closure and Exposure: Market Reactions to Announcements of Acquisitions and Divestitures

By: Mikolaj Jan Piskorski and Nitin Nohria
This paper develops an exchange-network perspective on corporate diversification and proposes two measures of corporate scope: structural closure and structural exposure. Structural closure focuses on exchanges of goods and services inside the firm... View Details
Keywords: Mergers and Acquisitions; Market Transactions; Diversification; Boundaries; Valuation
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Piskorski, Mikolaj Jan, and Nitin Nohria. "Structural Closure and Exposure: Market Reactions to Announcements of Acquisitions and Divestitures." Harvard Business School Working Paper, No. 08-087, April 2008.
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

welcome. In fact, new hires often enter fresh roles feeling optimistic and confident their organizations are eager to hear from them, but over time, employees increasingly feel less “psychologically safe” to... View Details
Keywords: by Michael Blanding; Health
  • February 2016
  • Teaching Note

Advanced Leadership Pathways: Raymond Jetson's MetroMorphosis and the Effort to Transform Baton Rouge

By: Rosabeth Moss Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone
Building on his successes as a politician and preacher in Baton Rouge, Louisiana, Rev. Raymond Jetson sought to empower Baton Rouge citizens to innovate solutions for their community challenges. After stepping down as the head of the Louisiana Family Recovery Corps,... View Details
Keywords: Leadership; Health & Wellness; Communities; Community Impact; Farm; Agriculture; Leading Change; Change Management; Social Entrepreneurship; Business and Community Relations; Louisiana
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Kanter, Rosabeth Moss, Tessa Natanay Hamilton, and Ai-Ling Jamila Malone. "Advanced Leadership Pathways: Raymond Jetson's MetroMorphosis and the Effort to Transform Baton Rouge." Harvard Business School Teaching Note 316-033, February 2016.
  • 05 Apr 2017
  • Research & Ideas

For Women Especially, It Pays to Know What Car Repairs Should Cost

professor in the Marketing Unit at Harvard Business School, and Meghan Busse and Florian Zettelmeyer, both professors at Northwestern University. Somewhere, a radiator leaks For the study, “mystery shoppers” posing as consumers contacted... View Details
Keywords: by Wendy Guild Swearingen; Auto; Service
  • January 2009
  • Background Note

Financial Networks and Informal Banking in China: From Pawnshops to Private Equity

By: Elisabeth Koll
Provides an analysis of why informal financial networks and institutions still play an extremely important role in China's economy in the 21st century. Although China has emerged as one of the fastest growing economies in the world, it still suffers from a weak... View Details
Keywords: Entrepreneurship; Private Equity; Banks and Banking; Financing and Loans; Governing Rules, Regulations, and Reforms; State Ownership; Business and Government Relations; Networks; China
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Koll, Elisabeth. "Financial Networks and Informal Banking in China: From Pawnshops to Private Equity." Harvard Business School Background Note 809-111, January 2009.
  • 24 Apr 2014
  • News

Teaching "design thinking" as a way to promote creativity and innovation

Harvard Business School Professor Srikant Datar talks about teaching the course 'Design Thinking and Innovation' to HBS students and to business... View Details
  • February 2023
  • Teaching Note

Colette Phillips and GetKonnected: Creating Inclusive Ecosystems

By: Rosabeth M. Kanter and Ai-Ling Jamila Malone
Teaching Note for HBS Case No. 323-035. View Details
Keywords: Diversity; Ecosystem; Inclusion; People Of Color; Network; Racial Bias; Gender Bias; Entrepreneur; Entrepreneurial Ecosystems; Change; Change Barriers; Change Leadership; Community; Innovation; Pandemic; Impact; Systemic Racism; Minority-owned Businesses; Social and Collaborative Networks; Equity; Race; Small Business; Prejudice and Bias; Boston
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Kanter, Rosabeth M., and Ai-Ling Jamila Malone. "Colette Phillips and GetKonnected: Creating Inclusive Ecosystems." Harvard Business School Teaching Note 323-074, February 2023.
  • 10 Oct 2022
  • News

How Do I Transition from a Corporate Leadership Role to Entrepreneurship?

  • 21 Jan 2015
  • News

Tootsie Roll Chief, Committed to Keeping Company Independent, Dies at 95

Keywords: Management of Companies and Enterprises; Management; Food Manufacturing; Manufacturing
  • 23 Mar 2021
  • Blog Post

A Lifelong Friendship: From Classmates in Cameroon to Roommates at HBS

grew up in Cameroon and have known each other most of our lives. We share many of the same lived experiences, including our first business venture in high school renting out venues to organize parties over... View Details
  • 12 Apr 2023
  • News

Using AI to Adjust Your Marketing and Sales in a Volatile World

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