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  • February 2000 (Revised September 2001)
  • Case

edocs, Inc. (B-2): Jonathon Guerster

By: Paul A. Gompers
Supplements the (A) case. View Details
Keywords: Information Technology Industry
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Gompers, Paul A. "edocs, Inc. (B-2): Jonathon Guerster." Harvard Business School Case 200-021, February 2000. (Revised September 2001.)
  • September 1999
  • Background Note

Learning from Projects: Note on Conducting a Postmortem Analysis

By: Stefan H. Thomke and Steven Sinofsky
Describes how firms can learn from projects through postmortem analysis. Focuses on the step-by-step process of preparing and running a postmortem meeting as it is done at Microsoft and other software developers. View Details
Keywords: Conferences; Management Analysis, Tools, and Techniques; Projects; Software; Information Technology Industry
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Thomke, Stefan H., and Steven Sinofsky. "Learning from Projects: Note on Conducting a Postmortem Analysis." Harvard Business School Background Note 600-021, September 1999.
  • March 1998 (Revised October 1998)
  • Case

Siebel Systems (B)

By: Michael J. Roberts, Joseph B. Lassiter III and Nicole Tempest
Supplements the (A) case. View Details
Keywords: Marketing; Software; Entrepreneurship; Business Startups; Sales; Information Technology Industry
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Roberts, Michael J., Joseph B. Lassiter III, and Nicole Tempest. "Siebel Systems (B)." Harvard Business School Case 898-211, March 1998. (Revised October 1998.)
  • September 1995 (Revised November 2005)
  • Teaching Note

Microsoft in the People's Republic of China, 1993 & 2005 Update (TN)

By: Tarun Khanna
Teaching Note for (9-795-115) and (9-797-107). View Details
Keywords: Information Technology Industry; China
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Khanna, Tarun. "Microsoft in the People's Republic of China, 1993 & 2005 Update (TN)." Harvard Business School Teaching Note 796-072, September 1995. (Revised November 2005.)
  • June 1997
  • Teaching Note

Living on Internet Time: Product Development at Netscape,Microsoft, Yahoo!, and NetDynamics TN

By: Marco Iansiti
Teaching Note for (9-697-052). View Details
Keywords: Information Technology Industry; United States
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Iansiti, Marco. "Living on Internet Time: Product Development at Netscape,Microsoft, Yahoo!, and NetDynamics TN." Harvard Business School Teaching Note 697-116, June 1997.
  • October 1996 (Revised April 1997)
  • Case

Vandelay Industries, Inc.

An ICS consultant considers issues at the start of a full-scale implementation of SAP software for a large client. The enterprise resource planning (ERP) software will integrate previously fragmented business processes and so must be supported by the entire client... View Details
Keywords: Change Management; Software; Business Processes; Information Technology Industry
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Upton, David M., and Andrew P. McAfee. "Vandelay Industries, Inc." Harvard Business School Case 697-037, October 1996. (Revised April 1997.)
  • January 1985 (Revised December 1985)
  • Case

Olivetti: Purchasing Policy

By: Roy D. Shapiro
Keywords: Logistics; Policy; Information Technology Industry
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Shapiro, Roy D. "Olivetti: Purchasing Policy." Harvard Business School Case 685-033, January 1985. (Revised December 1985.)
  • February 1985 (Revised April 1991)
  • Case

Computervision-Japan (A)

The CAD/CAM market in Japan is about to take off. Computervision wants its exclusive distributor to dramatically expand its sales and service coverage. The distributor wants a joint venture with Computervision before expanding. Several distribution alternatives... View Details
Keywords: Marketing Channels; Distribution Channels; Information Technology Industry; Japan
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Moriarty, Rowland T., Jr. "Computervision-Japan (A)." Harvard Business School Case 585-155, February 1985. (Revised April 1991.)
  • August 1997 (Revised September 1997)
  • Case

Hewlett-Packard's Santa Rosa Systems Division (A4): Progress on a Journey

By: Michael Beer and Gregory C. Rogers
Supplements the (A) case. View Details
Keywords: Information Technology Industry
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Beer, Michael, and Gregory C. Rogers. "Hewlett-Packard's Santa Rosa Systems Division (A4): Progress on a Journey." Harvard Business School Case 498-015, August 1997. (Revised September 1997.)
  • April 1994 (Revised April 1995)
  • Teaching Note

Ted Smith and the Lyric Copier, Teaching Note

By: Linda A. Hill
Keywords: Information Technology Industry
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Hill, Linda A. "Ted Smith and the Lyric Copier, Teaching Note." Harvard Business School Teaching Note 494-118, April 1994. (Revised April 1995.)
  • June 1992 (Revised September 1993)
  • Case

Serendipity Software

Two partners, Anne Salpryn and Tom Hilliard, successfully develop a creative software company. While Anne becomes more managerially oriented, Tom wants to remain a software project creator. The partnership becomes jeopardized as Tom's personal life begins to fall apart... View Details
Keywords: Partners and Partnerships; Entrepreneurship; Software; Leadership Style; Gender Characteristics; Conflict and Resolution; Information Technology Industry
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Barnes, Louis B. "Serendipity Software." Harvard Business School Case 493-001, June 1992. (Revised September 1993.)
  • March 1996
  • Case

Intuit: The TurboTax/MacInTax Crisis (B)

By: James L. Heskett
Keywords: Crisis Management; Information Technology Industry
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Heskett, James L. "Intuit: The TurboTax/MacInTax Crisis (B)." Harvard Business School Case 396-296, March 1996.
  • September 1995 (Revised March 1996)
  • Case

HCL America

Shows students how a custom software programming company takes advantage of differences between the United States and India in the cost of skilled labor (software engineers) to give its customers rare expertise and lower prices. Asks students to examine the company... View Details
Keywords: Marketing Strategy; Service Delivery; Software; Information Technology Industry; United States; India
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Loveman, Gary W., and Jamie O'Connell. "HCL America." Harvard Business School Case 396-030, September 1995. (Revised March 1996.)
  • March 1994
  • Case

Intel Corp.: Leveraging Capabilities for Strategic Renewal

By: Christopher A. Bartlett and Ashish Nanda
Traces the history of Intel from its earliest days as a technology-driven memory company to its emergence as an increasingly market-focused microprocessor company with emerging systems capabilities. The focus is on the strategic, organizational, and management... View Details
Keywords: Organizational Change and Adaptation; Adaptation; Management Skills; Management Practices and Processes; Strategy; Organizations; Information Technology Industry
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Bartlett, Christopher A., and Ashish Nanda. "Intel Corp.: Leveraging Capabilities for Strategic Renewal." Harvard Business School Case 394-141, March 1994.
  • January 1991 (Revised June 1991)
  • Case

Olivetti Group (A)

By: Malcolm S. Salter and Roy V. Eales
Keywords: Information Technology Industry
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Salter, Malcolm S., and Roy V. Eales. "Olivetti Group (A)." Harvard Business School Case 391-134, January 1991. (Revised June 1991.)
  • October 1988 (Revised May 1998)
  • Teaching Note

Lotus Development Corp.: Entering International Markets, Note on Comparative Advantage, & Note on Sources of Comparative Advantage, TN

By: David B. Yoffie
Teaching Note for (9-387-034), (9-387-023), and (9-387-024). View Details
Keywords: Information Technology Industry; United States
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Yoffie, David B. "Lotus Development Corp.: Entering International Markets, Note on Comparative Advantage, & Note on Sources of Comparative Advantage, TN." Harvard Business School Teaching Note 389-039, October 1988. (Revised May 1998.)
  • October 1985 (Revised November 1986)
  • Supplement

CompuServe (E)

By: James L. Heskett
Describes events and raises issues subsequent to Charlie McCall's acceptance of the job of CEO at CompuServe. View Details
Keywords: Management Teams; Problems and Challenges; Information Technology Industry
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Heskett, James L. "CompuServe (E)." Harvard Business School Supplement 386-098, October 1985. (Revised November 1986.)
  • 02 Aug 2024
  • HBS Case

How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture

On a hectic Friday in October 2016, Josh Domingues wondered if he had made a mistake quitting the security of a well-paying job managing contracts for professional hockey players to start a new venture selling nearly expired groceries at discount prices. After all, a... View Details
Keywords: by Lane Lambert; Information Technology; Information Technology
  • 01 Mar 2010
  • News

Noted & Quoted

“Unfortunately, the technology for growing flu viruses to make vaccines is fifty years old — it’s chicken eggs.” — HBS Professor of Management Practice and former Merck CEO Raymond Gilmartin, at a November HBS panel discussion on drug development and availability in... View Details
Keywords: Information; Information
  • 2022
  • Conference Presentation

Towards the Unification and Robustness of Post hoc Explanation Methods

By: Sushant Agarwal, Shahin Jabbari, Chirag Agarwal, Sohini Upadhyay, Steven Wu and Himabindu Lakkaraju
As machine learning black boxes are increasingly being deployed in critical domains such as healthcare and criminal justice, there has been a growing emphasis on developing techniques for explaining these black boxes in a post hoc manner. In this work, we analyze two... View Details
Keywords: AI and Machine Learning
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Agarwal, Sushant, Shahin Jabbari, Chirag Agarwal, Sohini Upadhyay, Steven Wu, and Himabindu Lakkaraju. "Towards the Unification and Robustness of Post hoc Explanation Methods." Paper presented at the 3rd Symposium on Foundations of Responsible Computing (FORC), 2022.
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