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- 11 Nov 2002
- Research & Ideas
Women Entrepreneurs Usher in the Next Generation
Delegating is an art, and one of Swan's secrets is her savvy ability to delegate, according to Hill. "Taran takes risks and hires extremely talented people whom no one else saw as talented," Hill declared. "She saw what was... View Details
Keywords: by Martha Lagace
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
It's the E=MC2 of customer loyalty. Deeply satisfied employee = deeply satisfied customer = lifelong profit. Harvard Business School professor emeritus Jim Heskett and professor Earl Sasser have pursued this seemingly simple equation in books including Service... View Details
Keywords: by Sean Silverthorne
- May 2000 (Revised October 2001)
- Case
Dell Ventures
By: Paul A. Gompers, Carin-Isabel Knoop and Cate Reavis
Describes the rationale behind the strategy and structure of Dell Computer Corp.'s VC arm, Dell Ventures. While Dell Ventures had a phenomenal year one, it faced a number of challenges including dealing with market risks, finding and retaining talent, maintaining... View Details
Keywords: Business Divisions; Talent and Talent Management; Goals and Objectives; Risk Management; Organizational Structure; Interests; Business Strategy; Computer Industry
Gompers, Paul A., Carin-Isabel Knoop, and Cate Reavis. "Dell Ventures." Harvard Business School Case 200-062, May 2000. (Revised October 2001.)
- 02 May 2011
- Research & Ideas
Casino Payoff: Hands-Off Management Works Best
At the gambling meccas that employ them, they are called "casino hosts"—essentially front-line employees with nevertheless big responsibilities. These staffers work to develop one-on-one relationships with high-rollers to make sure they are very happy customers. The... View Details
- 01 Jul 2014
- First Look
First Look: July 1
Fútbol By: Elberse, Anita Abstract—Markets for soccer players are winner-take-all markets in which a select few top players earn extremely high rewards. The search for effective talent strategies in these conditions has led clubs to... View Details
Keywords: Carmen Nobel
- 08 Dec 2003
- Research & Ideas
Is That Really Your Best Offer?
the right questions, and taking a broad view all are important skills. You also can enhance your abilities by watching movies. This may seem like odd advice, but consider this: talented actors give us a unique opportunity to compare what... View Details
Keywords: by Michael Wheeler
- 21 Nov 2016
- Research & Ideas
It Matters That Your CEO Doesn't Know Much About Sales
force must be hired and trained every four years or so,” says Cespedes. “Any talk about talent management that ignores this aspect of the business is probably just talk.” The challenge is compounded because in contrast to hiring for... View Details
Keywords: by Michael Blanding
- 22 Jan 2014
- Research & Ideas
High-Tech Immigrant Workers Don’t Cost US Jobs
Many high-tech companies in the United States look overseas to fill talent gaps in their employment ranks by hiring skilled immigrants, often sponsoring the visas these workers need to live in this country. Critics say this can create an... View Details
- 03 Mar 2003
- Research & Ideas
The Ingredients of a Deal Disaster
to helping the combined companies compete with rivals such as Disney and Cap Cities/ABC. To get the deal done, however, Michael Ovitz, talent agent turned unorthodox corporate matchmaker, kept the parties mostly apart during the process,... View Details
- July 2019
- Case
Bjarke Ingels Group
By: Boris Groysberg and Aldo Sesia
Danish-born Bjarke Ingels is regarded as a giant in the field of architecture. He started his firm—the Bjarke Ingels Group (BIG)—in 2005 in Copenhagen. Fourteen years later, the firm has additional offices in New York City, London, and Barcelona and employs over 500... View Details
Keywords: Buildings and Facilities; Design; Growth Management; Leadership; Organizational Culture; Talent and Talent Management; Urban Development; Organizational Change and Adaptation; Construction Industry; Service Industry; Real Estate Industry; Denmark; Spain; United Kingdom; United States; New York (city, NY)
Groysberg, Boris, and Aldo Sesia. "Bjarke Ingels Group." Harvard Business School Case 420-026, July 2019.
- 23 Mar 2021
- Book
Succeeding in the New Work-from-Anywhere World
for nearly two decades. Indeed, studies from around the world consistently show that companies see productivity gains after allowing employees to choose their work locations. Remote work offers many other benefits, too: “Commute times disappear, operational costs get... View Details
Keywords: by Michael Blanding
- 17 May 2010
- Research & Ideas
What Brazil Teaches About Investor Protection
Moreover, you have to imagine that talent to run a corporation in Brazil between 1882 and 1930 or so was pretty scarce, so they obviously received high salaries—about 10 times higher than the annual salary of a factory worker. If you... View Details
- 21 Apr 2003
- Research & Ideas
Will American Brands Be a Casualty of War?
In fact, because it is no longer cool to be American, the price premium may even turn into a deficit, squeezing Brand America's profit margins. Q: What about the ability of U.S. companies to recruit talent and cultivate overseas partners?... View Details
Keywords: by Sean Silverthorne
- 19 Jul 2004
- Research & Ideas
Why Innovations Sit on the Shelf
wasn't the issue—the division still had the superior technology overall. Nor was talent a problem—Becton Dickinson continued to retain the skilled engineers that had made it the leader in its field. The organization's design didn't seem... View Details
- 04 Sep 2001
- Lessons from the Classroom
Getting Back on Course
the numbers of employers in need of big talent will put pressure on them to become more flexible. There may also be changes as senior decision makers are replaced by younger counterparts who have grown up in a different context. Things... View Details
Keywords: by Martha Lagace
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
this environment. What CEOs told us “Priorities have changed, personally and professionally. There can be no thought paralysis. What will the new norm look like and how do we adapt? I ask myself that on a daily basis.” “In order to survive, new business opportunities... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 10 Nov 2003
- Research & Ideas
The Hard Numbers on Social Investments
purpose companies have the potential to produce positive IRRs. However, because of the unique problem of exit that these companies seem to exhibit, their ability to provide market rates of return as an asset class are limited. A number of View Details
Keywords: by Manda Salls
- 15 Oct 2008
- First Look
First Look: October 15, 2008
Goldberg Aronson: Challenges at Mid-Career (B) Harvard Business School Supplement 409-030 Martha Goldberg Aronson of Medtronic is trying to decide whether to accept the offer from Medtronic CEO Bill Hawkins to become senior vice president and chief View Details
Keywords: Martha Lagace
- October 2015
- Case
A Challenger's Strategy: Pinar Abay at ING Bank Turkey
By: Paul M. Healy, Gautam Mukunda and Esel Çekin
In 2013, Pinar Abay was appointed as the CEO of ING Bank Turkey. At 34, she was the youngest bank CEO in Turkey's history. Her appointment raised eyebrows because of her youth and because her career at McKinsey had given her no day-to-day bank management experience.... View Details
- 13 Nov 2018
- First Look
New Research and Ideas, November 13, 2018
turnaround distressed companies. But as CD&R entered into its fifth decade and its largest fund to date (nearly $10 billion AUM), competition, AUMs, industry "dry powder," and buyout valuations were all on the rise. Within CD&R, rapidly evolving... View Details
Keywords: Dina Gerdeman