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  • Web

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting

for iconic consumer brands with a passion for purpose driven work. As conversations continued between the two business leaders, it was clear that Leahy would add value to the team and joined as Chief Commercial Officer. Six months later,... View Details
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

distinct, and enduring elements that give meaning and provide purpose to an organization (“who we are”). “A good match between an organization’s design and its identity is often seen as a prerequisite for strong performance,” the... View Details
Keywords: by Carmen Nobel
  • Web

Aligning Reimbursement with Value - Institute For Strategy And Competitiveness

Proper costing is integral to reaping cost savings, and outcome measures are also integral to aligning reimbursement and value. IT systems that capture both costs and outcomes over the care cycle are essential to modeling bundled payments and estimating costs for View Details
  • 22 Feb 2024
  • News

Combat-Tested Cancer Coaching

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. When Kathy Giusti (MBA 1985) was diagnosed with multiple myeloma in 1996, she was overwhelmed. It was the pre-Internet era, with limited available information, but... View Details
  • 18 Apr 2016
  • Research & Ideas

The Cost of Leaning In

was less than the individual contribution,” Exley explains. “The purpose for that was to create a situation where individuals might plausibly want to negotiate a better agreement.” When workers entered negotiations with their firms, they... View Details
Keywords: by Carmen Nobel
  • February 2008 (Revised December 2011)
  • Case

Weber Shandwick: The Client Relationship Leader Program

By: Robert G. Eccles and Kerry Herman
In 2002 Weber Shandwick, a leading global public relations agency, instituted a Client Relationship Leader (CRL) Program for its top 32 global accounts. The purpose of the program is to ensure that all of the firm's resources across geographies, practice areas, and... View Details
Keywords: Blogs; Competency and Skills; Customer Relationship Management; Organizational Change and Adaptation; Organizational Design; Social and Collaborative Networks; Competitive Advantage; Public Relations Industry
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  • 15 Dec 2023
  • News

The Musts of 2023

(AMP 1999, 2021): My name is Kelly Mackey, AMP 2021. My favorite podcast has to be Deep Purpose by Ranjay Gulati. I read his book, I joined one of his classes last year, and it's been fantastic. So much so that my company is now... View Details
  • Web

Accounting & Management Awards & Honors - Faculty & Research

Award in the Corporate Purpose & Leadership category for the MBA course Reimagining Capitalism: Business and the Big Problems with Rebecca Henderson. George Serafeim : Recipient of the 2018 Outstanding Service-National Meeting... View Details
  • 04 Apr 2023
  • Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology
  • 2024
  • Book

The Fading Light of Democratic Capitalism: How Pervasive Cronyism and Restricted Suffrage Are Destroying Democratic Capitalism as a National Ideal ... And What to Do About It

By: Malcolm S. Salter
What are we to do about declining public trust and confidence in democratic capitalism, which many citizens consider a cornerstone of our national ideology and identity? In this book, I address how we can rekindle the fading light of democratic capitalism as an... View Details
Keywords: Government and Politics; Power and Influence; Economic Systems; Culture
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  • Web

Adding a Social Dimension to Strategy - Institute For Strategy And Competitiveness

supporting community development Purpose-Based Strategic Positioning A clear social purpose opens up new opportunities for growth and profitability, while motivating and attracting employees, consumers, business partners, shareholders,... View Details
  • 13 Feb 2014
  • Research & Ideas

Managing the Family Business: Leadership Roles

organization to be successful, it needs to be led, managed, and governed well. Leading, Managing, And Governing Governance provides a broad sense of purpose or mission for the group and gives the group a sense of stability. Without... View Details
Keywords: by John A. Davis
  • Web

Social Enterprise - Faculty & Research

What kind of projects should Chambal Media take on? Should they focus entirely on revenue or also consider a project’s impact? What kind of business model would allow Chambal Media to achieve performance with purpose? Keywords: South Asia ; India ; View Details
  • 04 Jan 2022
  • Research & Ideas

Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.

kata to make our lives a little better every day,” Takeuchi says. 2. Ask the right questions When navigating uncertain waters, an ingrained sense of purpose serves as a rudder. To maintain the necessary balance between agility and... View Details
Keywords: by Kristen Senz
  • 09 Feb 2023
  • Blog Post

The Sixth Year of Short Intensive Programs (SIPs) at HBS

digital channels such as TikTok and the metaverse, and building an approachable brand centered around community. “The sole purpose of our SIP is to leave everybody who comes into it with the opportunity to understand what it will take for... View Details
  • 13 Aug 2012
  • Research & Ideas

When Good Incentives Lead to Bad Decisions

purposes of the experiment, participants had no information other than the data in the original applications. In this way, the researchers could determine whether they made good decisions without the benefit of hindsight. In addition to... View Details
Keywords: by Carmen Nobel; Banking
  • 04 Sep 2007
  • Working Paper Summaries

Why Do Intermediaries Divert Search?

Keywords: by Andrei Hagiu & Bruno Jullien
  • October 2017
  • Article

Toward a Prescriptive Theory of Dynamic Capabilities: Connecting Strategic Choice, Learning, and Competition

By: Gary P. Pisano
The field of strategy has mounted an enormous effort to understand, define, predict, and measure how organizational capabilities shape competitive advantage. While the notion that capabilities influence strategy dates back to the work of Andrews (1971, The Concept... View Details
Keywords: Business Admnistration; Market Structure; Firm Structure; Market Efficiency; Competency and Skills; Organizational Structure; Strategy
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  • November 2006 (Revised February 2007)
  • Case

Microsoft Xbox: Changing the Game?

By: Andrei Hagiu
In September 1999, the Microsoft Xbox team was wondering which strategic choices would give it the best chance against the upcoming Sony PlayStation 2. Initially called "Project Midway" within Microsoft, the console project was intended to counter the perceived threat... View Details
Keywords: Customers; Recruitment; Leadership; Management Teams; Multi-Sided Platforms; Two-Sided Platforms; Production; Strategy; Competition; Expansion; Video Game Industry; Texas
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  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

says Harvard Business School professor Hirotaka Takeuchi, was their dedication to responding to the needs of employees and the community first, all with the moral purpose of serving the common good. Less important for these companies, he... View Details
Keywords: by Dina Gerdeman