organizational behavior - Publications - Faculty & Research

25 Mar 2015
HBS Case

Tate’s Digital Makeover Transforms the Traditional Museum

can be tracked through clicks, page views, and time on the site, as well as through a host of other metrics. But, says Avery, "there is often still not a direct link to the type of customer behavior we want to measure, such as ticket... View Details

Keywords: by Michael Blanding; Education

August 2023
Supplement

Reimagining Hindustan Unilever (B)

By: Sunil Gupta and Rachna Tahilyani

In April 2023, as the CEO and MD of Hindustan Unilever (HUL), India’s largest fast-moving consumer goods (FMCG) firm, prepared to hand over the firm’s reins to his successor, he proudly reflected on the last decade. His quest to digitally transform HUL into an... View Details

Keywords: Experimentation; Digital Transformation; Digital Strategy; Leading Change; Organizational Change and Adaptation; Business Strategy; Marketing; Performance; Competition; E-commerce; Consumer Behavior; Transformation; Distribution; Decisions; Consumer Products Industry; Asia; India

Citation

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

in political debates, but work to bridge divides among people during the crisis. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond How to Manage Coronavirus Layoffs with Compassion (Harvard Business Review) View Details

Keywords: by Jill Avery and Richard Edelman

Student-Profile

Ryann Noe

Economics looks at the architecture and mechanics of systems, and English provides the stories of the people who populate those systems. Similarly, my PhD program sits at the crossroads of management and sociology.” Ryann says that she was drawn to Harvard’s View Details

Student-Profile

Jaylon Sherrell

agency over the direction of my career,” she says, explaining her decision to return to academia. Jaylon attended The PhD Project’s annual conference in 2020, where she met others like her and learned more about what a doctorate in View Details

01 Feb 2002
News

It's academic. (Not!)

information technology and management, or organizational behavior. That broad range of choices, coupled with the satisfaction of conducting research in the field, generates an extraordinary demand for the handful of available places each... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Dec 2014
News

Research Brief: The Power of Could

dropped into the plot of Breaking Bad, might ask himself what he should do. Walter White is not an aberration: Most people facing ethical dilemmas reflexively ask just that, according to a new paper coauthored by Ting Zhang, a doctoral student in the View Details

Web

2024 Reunion Presentations - Alumni

behavior of others. In his book Complicit, Professor Max Bazerman offers strategies for recognizing and avoiding the psychological and other traps that lead us to ignore, condone, or actively support wrongdoing in our businesses,... View Details

Student-Profile

Aurora Turek

As an undergraduate in psychology at the University of Michigan, Aurora Turek (she/her) became interested in the ways that psychology can be applied to the workplace. This interest led her to a research assistantship at the Ross View Details

02 Jul 2013
First Look

First Look: July 2

organization, why men believe women are more emotionally intelligent, and the challenges female directors of corporations face in interacting with their male counterparts. 2006 pub Who Lives in the C-Suite? Organizational Structure and... View Details

Keywords: Anna Secino

01 Dec 2018
News

Adapting to Meet Changing Needs

Anthony Mayo—members of the School’s Organizational Behavior Unit recognized for their excellence in the classroom—quickly realized they needed to reinvent the way they taught. “We had to rethink basic... View Details

Student-Profile

Ahmmad Brown

delve deeper into research—“I hadn’t done academic research in over a decade, which made me a different kind of candidate for doctoral programs. In the Organizational Behavior program at HBS, I knew I would... View Details

13 Jan 2015
News

Advice and Credibility Go Hand-in-Hand for Managers

Keywords: management skills; leadership; authenticity; communication skills

11 Jan 2016
Research & Ideas

Is Group Loyalty a Force for Good or Evil?

or where they are crossing ethical boundaries for the good of their own group.” Gino and colleagues write about this paradox in a new paper forthcoming in the journal Organizational Behavior and Human... View Details

Keywords: by Michael Blanding

Student-Profile

Justine Murray

hadn’t originally been part of her plan, Justine soon found herself excited by the idea of undertaking her own research. She volunteered as a research assistant at the London Business School, which confirmed her interest in organizational... View Details

01 Dec 2017
News

Pencils Up: Taking Note of New Courses

say. “We saw an opportunity to explore this rapidly evolving practice and develop new material that is both exciting for our students and relevant for practitioners.” Leadership: Execution & Action Planning (LEAP) Assistant Professor Ryan Raffaelli and Senior Lecturer... View Details

Keywords: Julia Hanna

Career Coach

Ellen Harris

that may not be readily obvious. Her background in advertising and marketing, and subsequently Organizational Behavior and Development/Facilitation/Consulting, shaped her belief that students and alumni... View Details

Keywords: Consulting; Consumer Products; Education; Hospitality; Manufacturing; Retail; Social Enterprise

01 Mar 2004
News

Alumni Bookshelf

organizational behavior and management at Rider University’s College of Business Administration. A Journey through Grief by James McGee (PMD 22, 1971) (1stBooks Library) With the subtitle Notes from a... View Details

Keywords: Educational Support Services; Educational Services

Web

Community | Research Associates

Organizational Behavior Columbia Business School Management Marketing Cornell University Statistics Fuqua School of Business (Duke University) Finance Harvard Business School Accounting & Management View Details

03 Apr 2013
What Do You Think?

Will Women Leaders Influence the Way We Work?

Summing Up How Important is Leadership Gender in Influencing the Way We Work? Any attempt to describe behaviors on the basis of gender runs the risk of stereotyping, generalizing, and generally oversimplifying. As Susan Chipman said in... View Details

Keywords: by James Heskett

Publications