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  • 11 Feb 2002
  • Research & Ideas

Guts and Bliss: The Entrepreneur’s Journey

layoffs, though, only one person among the six panelists had retreated to a traditional consultancy in 2001. The rest—who started everything from a women-centric financial services group to a natural products company that grew from a... View Details
Keywords: by Martha Lagace
  • 18 Feb 2013
  • Research & Ideas

Breaking Through a Growth Stall

Skinner III, head of the Atlanta-based consultancy LCS Partners. The article discusses the importance of understanding your ideal customers; the implications for selling, cost management, growth strategy, and organizational relationships;... View Details
Keywords: by Sean Silverthorne
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

numerous sources to provide a single resource for readers to gain understanding of this complex sector. The intended audience includes students, prospective professional leaders, those considering joining a board, consultants to the... View Details
Keywords: Martha Lagace
  • 02 Apr 2001
  • What Do You Think?

Telecommuting: Dangerous to Health?

how Xerox machines were really fixed, Xerox brought in an organizational consultant and anthropologist who found, among other things, that some of Xerox's service representatives' most productive time was spent in telling stories (leaking... View Details
Keywords: by James Heskett
  • 30 Oct 2012
  • First Look

First Look: October 30

Cases & Course Materials"Growing Pains at Stroz Friedberg (Abridged) Garvin and Michael NorrisHarvard Business School Case 313-023 In late spring 2009, Stroz Friedberg co-presidents Edward Stroz and Eric Friedberg had to set growth targets for 2010. The... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

anything, it naturally follows that senior managers can't simply delegate critical decisions involving operations, the adoption of IT or other technologies, and improvement efforts to "experts," whether they're internal or external (e.g., View Details
Keywords: by Martha Lagace
  • 15 May 2020
  • Research & Ideas

Find Your Pragmatic Path through Radical Uncertainty

visiting scholar at Harvard Law School. Shirley Spence is a writer, educator and former partner at Oliver Wyman, a global management consulting firm. [Image: FG Trade] View Details
Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence
  • 28 Feb 2005
  • Research & Ideas

How to Harness Auction Fever

sunk cost and some related business theories. What are the implications for decision making in other business contexts? A: The obvious implications are with regards to the many types of auctions in which businesses participate. For example, companies bid for View Details
Keywords: by Manda Salls; Web Services; Technology
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

insight from behavioral economists and organizational consultants is also included. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52264 December 2016 Journal of Business and Policy Research Corporate Sponsorship in... View Details
Keywords: Carmen Nobel
  • 26 Jan 2016
  • First Look

January 26, 2016

have the in-house talent needed for developing prediction algorithms. Cities could hire consultants, but a cheaper alternative is to crowdsource competence by making data public and offering a reward for the best algorithm. A simple model suggests that open tournaments... View Details
Keywords: Sean Silverthorne
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

simplicity of the sign-up process, transparency of eligibility and repayment rules, and speed of accessing cash,” the researchers wrote. To survey small businesses, the research team consulted HBS Senior Fellow Karen Mills, former head of... View Details
Keywords: by Kristen Senz; Financial Services
  • 29 Oct 2018
  • Research & Ideas

Hunting for a Hot Job in High Tech? Try 'Digitization Economist'

caught the attention of Microsoft CEO Steve Ballmer, who sought her advice about online advertising, later offering her a position as Microsoft’s consulting chief economist, where she worked on the search advertising platform and a host... View Details
Keywords: by Roberta Holland; Technology; Education
  • 19 Aug 2013
  • Research & Ideas

Studying How Income Inequality Shapes Behavior

with Anant Thaker (HBS MBA 2011) of the Boston Consulting Group and Howard Rudnick of the Tobin Project, Moss offers an alternative perspective: Perhaps we've been looking at the question the wrong way. Inequality And Making Decisions In... View Details
Keywords: by Michael Blanding
  • 26 Apr 2010
  • Research & Ideas

When Other Companies Compete Like Crazy, Dare to Be Different

studies on companies including Microsoft, Sony, and Intel, and consults with consumer marketing companies in the area of innovation. She also serves on the board of directors of Avid Technology and the board of governors of the American... View Details
Keywords: by Sarah Jane Gilbert
  • 20 Dec 2004
  • Research & Ideas

The U.S. Patent Game: How to Change It

variety of interesting issues, the limited circulation of the periodicals in which the works appeared and the necessarily technical nature of the articles meant their impact was limited. Meanwhile, in many settings—from panel discussions to View Details
Keywords: by Ann Cullen
  • 10 Sep 2001
  • Research & Ideas

The Negotiator’s Secret: More Than Merely Effective

confrontational approach in its recent struggle with the U.S. Department of Justice. The company certainly appeared overoptimistic about its chances in court. Similarly, Arthur Andersen likely exhibited overconfidence in its arbitration prospects over the terms of... View Details
Keywords: by James K. Sebenius
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

serves as chairman of the consultancy TruePoint Partners and of its educational and research institute, the TruePoint Center for Higher Ambition Leadership. In the e-mail interview that follows, Beer talks about the book and what boards... View Details
Keywords: by Martha Lagace
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

which acted essentially as an in-house management consultancy and auditing firm. He personally composed the statutes as to its authority. This was one of the first offices in the world that began a task of standardizing accounting methods... View Details
Keywords: by Sean Silverthorne
  • 30 Jan 2012
  • Research & Ideas

Measuring the Efficacy of the World’s Managers

consultancy firm that broadly rated management practices in three areas: monitoring—how well managers keep track of what's happening in a firm and make good use of that information; targets—how well organizations set appropriate goals and... View Details
Keywords: by Carmen Nobel
  • 07 Feb 2011
  • Lessons from the Classroom

Creating the Founders’ Dilemmas Course

of whether to launch a start-up with a classmate or accept a cushy offer from a top-tier consulting firm. Next, they look at Barry Nalls, who describes lessons learned from starting his own telecommunications start-up, MASERGY, after... View Details
Keywords: by Carmen Nobel; Education
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