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    Dorothy A. Leonard

    Dorothy Leonard*, the William J. Abernathy Professor of Business Administration Emerita, joined the Harvard faculty in 1983 after teaching for three years at the Sloan School of Management, Massachusetts Institute of Technology. She has taught MBA courses in... View Details

    Keywords: computer; consulting; education industry; electronics; federal government; high technology; information technology industry; software; venture capital industry
    • Career Coach

    Becca Carnahan

    Becca (HGSE, '13) is a career coach, writer, and entrepreneur passionate about helping students and alumni find fulfillment and joy in their work. She spent 12 years at Harvard Business School, most recently as Associate Director, Recruiting Operations in Career &... View Details
    Keywords: Publishing / Communications / Advertising; Publishing / Communications / Advertising
    • September 2009
    • Article

    The Technology Manager's Journey: An Extended Narrative Approach to Educating Technical Leaders

    By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell
    Technology management poses particular challenges for educators because it requires a facility with different kinds of knowledge and wide-ranging learning abilities. We report on the development and delivery of an information technology (IT) management course designed... View Details
    Keywords: Information Technology; Management; Knowledge Use and Leverage; Business Education; Multinational Firms and Management; Entertainment; Communication; Curriculum and Courses; Framework; Design; Goals and Objectives; Learning; Information Technology Industry
    Related
    • 21 Nov 2011
    • Working Paper Summaries

    Caste and Entrepreneurship in India

    Keywords: by Lakshmi Iyer, Tarun Khanna & Ashutosh Varshney
    • 2009
    • Working Paper

    Assess, Don't Assume, Part II: Negotiating Implications of Cross-Border Differences in Decision Making, Governance, and Political Economy

    By: James K. Sebenius

    When facing a cross-border negotiation, the standard preparatory assessments—of the parties, their interests, their no-deal options, opportunities for and barriers to creating and claiming value, the most promising sequence and process design, etc.—should be... View Details

    Keywords: Decision Making; Cross-Cultural and Cross-Border Issues; Corporate Governance; Negotiation Process; Organizational Culture; Business and Government Relations
    Related
    • 2009
    • Working Paper

    Assess, Don't Assume, Part I: Etiquette and National Culture in Negotiation

    By: James K. Sebenius
    When facing a cross-border negotiation, the standard preparatory assessments -- of the parties, their interests, their no-deal options, opportunities for and barriers to creating and claiming value, the most promising sequence and process design, etc. -- should be... View Details
    Keywords: Cross-Cultural and Cross-Border Issues; Negotiation Process; Societal Protocols; Competitive Advantage; Cooperation
    Related
    • 26 Feb 2009
    • Working Paper Summaries

    Barriers to Acting in Time on Energy and Strategies for Overcoming Them

    Keywords: by Max H. Bazerman; Energy; Utilities
    • Web

    Marketing - Faculty & Research

    Marketing helps a firm in creating value by better understanding the needs of its customers and providing them with innovative products and services. This value is communicated through a variety of channels as well as through the firm's... View Details
    • Web

    Podcasts - Managing the Future of Work

    explains the global workforce strategy underpinning the effort. Shake Shack’s test kitchen: Developing a good jobs and automation combo 21 MAY 2025 | Managing the Future of Work Shake Shack Chief Growth Officer Steph So and HBS professor... View Details
    • March 2021 (Revised August 2023)
    • Case

    Helen Keller: Changing the World

    By: Robert Simons and Shirley Sun
    This case describes the rise of Helen Keller who at 19 months became deaf and blind. Refusing to be sidelined from life, Keller showed great determination in learning how to communicate with others, employing tutors and travelling to Boston to enroll in the Perkins... View Details
    Keywords: Mission And Purpose; Values And Beliefs; Success; Diversity; Leading Change; Personal Development and Career; Personal Characteristics; Power and Influence
    Related
    • Web

    MBA Experience - Health Care

    student club members. The conference brings together more than 600 students, alumni, and professionals, plus 30 speakers from diverse areas of health care. Physician Shadow Program Enables students who are interested in health care delivery to shadow physicians at area... View Details
    • 17 Aug 2020
    • Research & Ideas

    What the Stockdale Paradox Tells Us About Crisis Leadership

    be.” — Admiral James Stockdale. In August, while most developed nations’ rates of COVID-19 infections are falling, the rate in the United States continues to rise. States that had reopened or begun to, such as California and Texas, have... View Details
    Keywords: by Boris Groysberg and Robin Abrahams
    • Web

    Social Progress Index - Institute For Strategy And Competitiveness

    needs of its citizens, establish the building blocks that allow citizens and communities to enhance and sustain the quality of their lives, and create the conditions for all individuals to reach their full potential. Our research supports... View Details
    • 25 Apr 2012
    • Research & Ideas

    The Importance of Teaming

    gel, as individual members are delegated to new projects—and therefore new teams—on a hectic as-needed basis. Professor Amy Edmondson maintains that managers should think in terms of "teaming"—actively building and developing... View Details
    Keywords: Re: Amy C. Edmondson

      Robert C. Merton

      Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

      Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

      Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
      • 19 Sep 2023
      • HBS Case

      How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

      building a centralized data store for all that data will be important.” Rand: With so much to consider, how can managers stay on top of the developments in AI? They seem to be changing so fast. Wu: I would advise managers not to play for... View Details
      Keywords: by Ben Rand; Technology; Information Technology
      • 10 Jan 2023
      • Research & Ideas

      How to Live Happier in 2023: Diversify Your Social Circle

      The classic advice to investors is to diversify—put wealth into a combination of assets. Perhaps some cash goes into mutual funds, some in blue chips, and a little in growth stocks, spreading out risk as well as opportunity. What if people thought about investments in... View Details
      Keywords: by Michael Blanding
      • March 2008
      • Article

      Is Yours a Learning Organization?

      By: David A. Garvin, Amy C. Edmondson and Francesca Gino
      This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. An organization with a strong learning culture faces the unpredictable deftly.... View Details
      Keywords: Interpersonal Communication; Learning; Surveys; Leading Change; Management Analysis, Tools, and Techniques; Organizational Culture
      Related
      • 03 Jul 2012
      • First Look

      First Look: July 3

      Understanding Variation across Local Communities Authors:Christian Seelos, Johanna Mair, Julie Battilana, and M. Tina Dacin Publication:In Communities and Organizations. Vol. 33, edited by Christopher... View Details
      Keywords: Sean Silverthorne
      • 31 Jan 2022
      • Research & Ideas

      Where Can Digital Transformation Take You? Insights from 1,700 Leaders

      come from different sources, or they must share decision-making with employees—or both. Workers increasingly resist one-way, top-down communication and commands; they expect to be heard and to help develop... View Details
      Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards