Publications

Educators

2007
Chapter

The Complete Business of Serving the Poor: Insights from Unilever's Project Shakti in India

By: V. Kasturi Rangan, Dalip Sehgal and Rohithari Rajan

Keywords: Multinational Firms and Management; Corporate Social Responsibility and Impact; Social Entrepreneurship; Poverty; Developing Countries and Economies; India

May 1977 (Revised October 1989)
Case

International Business Machines (F): Contracting for the Development and Manufacture of a New Machine

31 May 2023
HBS Case

Why Business Leaders Need to Hear Larry Miller's Story

for business leaders to rethink their hiring practices and start giving the formerly incarcerated more opportunities to prove themselves, say Hise Gibson and coauthors of a Harvard View Details

Keywords: by Jamal Meneide; Entertainment & Recreation; Consumer Products

July 1994 (Revised December 1994)
Case

CIGNA Corporation, Inc.: Managing and Institutionalizing Business Reengineering

Provides a longitudinal view of business reengineering at CIGNA Corp., a leading provider of insurance and related financial services throughout the United States and the world. CIGNA has been practicing business reengineering since 1989, completing over 20 projects.... View Details

Keywords: Change Management; Business Processes; Financial Services Industry; Insurance Industry

Educators

January 1990 (Revised March 1994)
Case

Accountants and Business Advisors, Inc.: City Office

Over the past several years both the share of women receiving accounting degrees and the share of women entering public accounting have risen substantially. However, the number of women holding senior positions, such as partner, remains low. This case provides data on... View Details

Keywords: Equality and Inequality; Retention; Gender; Accounting Industry

February 20, 2014
Article

How to Thrive While Leading a Family Business

By: Josh Baron and Rob Lachenauer

This article explores the differences between family business executives who thrive and those who struggle. It discusses how family business environments are inherently complex due to the intertwinement of work and life. Thriving leaders exhibit four key behaviors:... View Details

Keywords: Family and Family Relationships; Work-Life Balance; Family Ownership; Outcome or Result; Leadership Style

Register to Read

March 2022
Case

The Goldman Sachs 10,000 Small Businesses Program: 2009-2021

By: Leonard A. Schlesinger and Julia Kelley

In December 2021, more than a decade after its founding, Goldman Sachs’s 10,000 Small Businesses program was still going strong — and the firm now needed to evaluate potential program modifications to reach a wider group of small business owners. Launched in the... View Details

Educators

2017
Article

The Impact of Training Informal Healthcare Providers in India: A Randomized Controlled Trial

By: Jishnu Das, Abhijit Chowdhury, Reshmaan Hussam and Abhijit Banerjee

Health care providers without formal medical qualifications provide more than 70% of all primary care in rural India. Training these informal providers may be one way to improve the quality of care where few alternatives exist. We report on a randomized controlled... View Details

Keywords: Health Care; India; Business Training; RCT; Health Care and Treatment; Training; Performance Evaluation; Performance Improvement; India

Read Now

June 1994
Background Note

The Development and Strategic Use of Organizational Capabilities: Business Policy Seminar Outline and Reading List

By: Clayton M. Christensen

Keywords: Organizational Culture; Policy; Conferences

13 Sep 2004
Research & Ideas

Cash and the Woman-Owned Business

Building sufficient cash reserves to launch a business and managing subsequent fundraising are challenges for every entrepreneur, but they are particularly daunting tasks for women. Women often come up short View Details

Keywords: by Candida Brush, Nancy M. Carter, Elizabeth Gatewood, Patricia G. Greene & Myra M. Hart

01 Mar 2011
Working Paper Summaries

How Foundations Think: The Ford Foundation as a Dominating Institution in the Field of American Business Schools

Keywords: by Rakesh Khurana, Kenneth Kimura & Marion Fourcad; Education

2025
Working Paper

Small Business Innovation Applied to National Needs

By: Kyle Myers, Lauren Lanahan and Evan E. Johnson

Small businesses have long supplied a disproportionate share of major innovations in the United States. We review a centerpiece policy on this topic: the U.S. Small Business Innovation Research (SBIR) program. We trace its legislative history and summarize program... View Details

Keywords: Small Business; Innovation and Invention; Government Legislation; Entrepreneurial Finance; Business and Government Relations

Read Now

24 Nov 2009
Working Paper Summaries

From Strategy to Business Models and to Tactics

Keywords: by Ramon Casadesus-Masanell & Joan Enric Ricart

17 Jul 2009
Research Event

Business Summit: Ethics in Globalization

Editor's Note: This is a summary of an HBS Business Summit presentation. View a full summary and video of the event on the HBS Centennial Web site linked below. Date View Details

Keywords: Re: Rafael M. Di Tella

20 Mar 2020
Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

Small-business owners trying to weather the coronavirus pandemic will face a financial blow that’s likely to be worse than what they experienced during the Great Recession more than a decade ago, says Karen G. Mills, senior fellow at Harvard View Details

Keywords: by Danielle Kost; Service; Food & Beverage

23 Jun 2009
Research Event

Business Summit: Global Environment-Transformed Organization

Editor's Note: This is a summary of an HBS Business Summit presentation. View a full summary and video of the event on the HBS Centennial Web site linked below. Date View Details

2013
Chapter

Global Business Across the Taiwan Strait: The Case of the Taiwan Semiconductor Manufacturing Company Limited

By: William C. Kirby

2006
Working Paper

The Business of Free Software: Enterprise Incentives, Investment, and Motivation in the Open Source Community

By: Marco Iansiti and Gregory L. Richards