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  • Article

Megastudies Improve the Impact of Applied Behavioural Science

By: Katherine L. Milkman, Dena Gromet, Hung Ho, Joseph S. Kay, Timothy W. Lee, Pepi Pandiloski, Yeji Park, Aneesh Rai, Max Bazerman, John Beshears, Lauri Bonacorsi, Colin Camerer, Edward Chang, Gretchen Chapman, Robert Cialdini, Hengchen Dai, Lauren Eskreis-Winkler, Ayelet Fishbach, James J. Gross, Samantha Horn, Alexa Hubbard, Steven J. Jones, Dean Karlan, Tim Kautz, Erika Kirgios, Joowon Klusowski, Ariella Kristal, Rahul Ladhania, Jens Ludwig, George Loewenstein, Barbara Mellers, Sendhil Mullainathan, Silvia Saccardo, Jann Spiess, Gaurav Suri, Joachim H. Talloen, Jamie Taxer, Yaacov Trope, Lyle Ungar, Kevin G. Volpp, Ashley V. Whillans, Jonathan Zinman and Angela L. Duckworth
Policy-makers are increasingly turning to behavioural science for insights about how to improve citizens’ decisions and outcomes. Typically, different scientists test different intervention ideas in different samples using different outcomes over different time... View Details
Keywords: Policy Making; Behavioral Science; Behavior; Change; Decision Making; Policy
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  • 2009
  • Working Paper

Specific Knowledge and Divisional Performance Measurement

By: Michael C. Jensen and William H. Meckling
This paper discusses five common divisional performance measurement methods—cost centers, revenue centers, profit centers, investment centers, and expense centers—providing a theory that explains when each of these methods is likely to be the most efficient. The... View Details
Keywords: Business Units; Business Headquarters; Decisions; Cost; Investment; Investment Return; Profit; Revenue; Knowledge Use and Leverage; Managerial Roles; Performance Efficiency; Strategy
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  • Web

Dean Srikant Datar | About

Education, for Faculty Development, and for Faculty Recruiting. A graduate with distinction from the University of Bombay, Datar received gold medals upon graduation from the Indian Institute of Management, Ahmedabad, and the Institute of Cost and View Details
  • 03 Feb 2009
  • First Look

First Look: February 3, 2009

Working Papers Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting Authors: Lisa D. Ordonez, Maurice E. Schweitzer, Adam D. Galinsky, and Max H. Bazerman Abstract Goal setting is one of the most replicated and... View Details
Keywords: Martha Lagace
  • 2009
  • Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation
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  • 07 Dec 2010
  • Working Paper Summaries

Towards an Understanding of the Role of Standard Setters in Standard Setting

Keywords: by Abigail Allen & Karthik Ramanna; Accounting
  • 03 May 2024
  • Research & Ideas

How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact

unlikely to speak to people who are very different from us unless there is some sort of mechanism that brings us together.” The work provides a deeper understanding of the importance of physical proximity as organizations seek the best... View Details
Keywords: by Ben Rand
  • Web

MBA Experience - Health Care

than 300 members that comprises MBA students, PhD students, and HBS partners with backgrounds that span all sectors of health care. Student Activities Many opportunities arise, both on and off campus, to engage in health care activities, network with alumni who View Details
  • 08 Nov 2013
  • HBS Seminar

Laura Diaz Anadon, Harvard Kennedy School

  • 04 Jul 2016
  • Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

organizations that really ends up with no trend line” “For decades, we’ve been in this cycle where an organization hires a consulting firm to help design and execute a restructuring, and then, as soon as they’re done, they start that... View Details
Keywords: by Carmen Nobel
  • 03 Apr 2006
  • What Do You Think?

Has Globalization Reached Its Peak?

performing outsourced tasks sending much of their work abroad, enabling them to "further outsource non-strategic work so as to concentrate on strategic issues that their audiences (the U.S. firms) would... View Details
Keywords: by James Heskett
  • 13 Aug 2024
  • Blog Post

Leading With Curiosity: Mayowa Kuyoro (MBA 2015)

Mayowa Kuyoro (MBA 2015) grew up in Nigeria and currently lives and works there. Nigeria is her home. Yet, an important part of her story resides outside of the Continent, and it has shaped her as a leader. As Kuyoro often shares, “It... View Details
Keywords: All Industries
  • Research Summary

Overview

By: Reshmaan N. Hussam

Engaged with field work in South Asia and East Africa, Professor Hussam places a focus on exploring questions with strong theoretical motivation in the economics literature as well as relevant downstream policy implications. Her research spans four broad interests.... View Details

  • 23 Nov 2021
  • Book

What It Takes to Build an Organizational Culture That Wins

will be a mistake.” Adapted from Win from Within by James L. Heskett. Copyright (c) 2022 James Heskett. Used by arrangement with the Publisher. All rights reserved. [Image: Unsplash/Jason Leung] Related reading from the Working Knowledge... View Details
Keywords: by Avery Forman
  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

in which it is carried out. Joe Schmid observed that "both medical doctors and organizational managers work in cultures that are historically problem definition poor and solution rich. Their individual rewards systems are both driven... View Details
Keywords: by Jim Heskett
  • 09 Jul 2001
  • Research & Ideas

Does Misery Love Companies? How Social Performance Pays Off

history of empirical work on the search for a relationship between corporate social performance (CSP) and corporate financial performance (CFP). Second, we critically appraise the quality of this work. And third, we question the... View Details
Keywords: by Joshua D. Margolis & James P. Walsh
  • 01 Aug 2006
  • First Look

First Look: August 1, 2006

  Working PapersUnfinished Business: The Impact of Race on Understanding Mentoring Relationships Authors:Stacy Blake-Beard, Audrey Murrell, and David Thomas Abstract W.E.B. DuBois's 1903 words are prophetic, as he proclaims the importance... View Details
Keywords: Sean Silverthorne
  • 06 Jun 2024
  • Research & Ideas

How Younger Immigrants Gain an Edge in American Business

For refugees fleeing troubled regions as disparate as Afghanistan and Ukraine, finding meaningful work in the United States is not only key to their own success, but also crucial for businesses navigating labor shortages. New research... View Details
Keywords: by Rachel Layne
  • Program

Driving Nonprofit Performance and Innovation—Virtual

key metrics for measurement Assess and communicate outcomes to partners and stakeholders Institute and sustain organizational performance measurement Expand your personal and professional networks Extend your network by connecting and View Details
  • 02 Sep 2015
  • What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

service for customers and long-term profits to patient investors but disappointment for some people who have gone to work there.  (In parlance that my co-authors and I used in a recent book that discusses Amazon, it still falls short of... View Details
Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion