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  • March 2000 (Revised November 2000)
  • Case

IBM Corporation Turnaround

By: Robert D. Austin and Richard L. Nolan
Describes the details of IBM's dramatic corporate turnaround in the early 1990s led by CEO Louis V. Gerstner. Accounts of events are from interviews with IBM executives. Covers the factors that led to the company's decline and actions taken to recover. View Details
Keywords: Transformation; Restructuring; Management Teams; Management Practices and Processes; Leading Change; Organizational Change and Adaptation; Computer Industry; Information Technology Industry
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  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

Science Quarterly, a research team finds that shifting the focus to an employee's personal identity leads to an increase in both employee retention and customer satisfaction. "Organizations will talk about recruiting from outside the... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
  • Web

Climate Impact - Business & Environment

and water, rather than fossil fuels, as feedstocks we can use clean electricity to produce all the organic compounds we need.” David Chan MBA 2018 | CCO, Head of Business Development, & Founding Team Member, FarmTogether “FarmTogether is... View Details
  • 09 May 2023
  • Research & Ideas

Where to Find Remote Work Now: 250 Million Job Postings Paint a Complex Picture

Economics; Steven J. Davis of the University of Chicago’s Booth School of Business; and Lightcast Chief Economist Bledi Taska. Crunching the ‘WHAM’ algorithm To parse where and how people are working remotely, the researchers teamed with... View Details
Keywords: by Rachel Layne
  • 04 Sep 2019
  • Blog Post

A Guided Experience into the World of Entrepreneurship

process better.” Yet the possibilities for state-of-the-art enterprise B2B software utilizing SaaS business models inspired him to seek more. Going to HBS, with its start-up support system, would give Stan, “a guided experience into the... View Details
  • April 2015
  • Article

Measuring Teamwork in Health Care Settings: A Review of Survey Instruments

By: Melissa Valentine, Ingrid M. Nembhard and Amy C. Edmondson

Background: Teamwork in health care settings is widely recognized as an important factor in providing high quality patient care. However, the behaviors that comprise effective teamwork, the organizational factors that support teamwork, and the relationship... View Details

Keywords: Teamwork; Psychometric Properties; Survey Instruments:; Measurement and Metrics; Surveys; Groups and Teams; Health Care and Treatment; Health Industry
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  • Web

Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015) - Recruiting

Insights & Advice 22 Mar 2024 Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015) Becca Carnahan Author HBS Team tag Alumni Student & Alumni Stories Nneka Chime’s (MBA 2015) career path offers an alternative road map... View Details
  • 26 Mar 2006
  • Research & Ideas

The Office of Strategy Management

coordinating role to help bring strategy to fruition. For this e-mail Q&A, Kaplan, the Baker Foundation Professor at Harvard Business School, teamed up with colleague Andrew Pateman, Principal of the Balanced Scorecard Collaborative.... View Details
Keywords: by Martha Lagace
  • 2007
  • Working Paper

Innovation through Global Collaboration: A New Source of Competitive Advantage

By: Alan MacCormack, Theodore Forbath, Peter Brooks and Patrick Kalaher
Many recent studies highlight the need to rethink the way we manage innovation. Traditional approaches, based on the assumption that the creation and pursuit of new ideas is best accomplished by a centralized and collocated R&D team, are rapidly becoming outdated.... View Details
Keywords: Collaborative Innovation and Invention; Groups and Teams; Research and Development; Performance Improvement; Management Practices and Processes; Partners and Partnerships; Competency and Skills; Framework; Competitive Advantage; Global Strategy; Opportunities; Cost
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  • Web

Research & Development, Project Code SX-70 - Edwin H. Land & Polaroid | Harvard Business School

evolution of the process as brilliantly envisioned and developed by Edwin Land and his dedicated project team. It required successful outcomes in a number of arenas, all of which would need to coalesce into an interrelated, sequentially... View Details
  • 18 Dec 2013
  • HBS Case

Lessons from the Lance Armstrong Cheating Scandal

had been swirling around the cyclist for years. And yet, there was still something shocking about the admission. At the peak of his career, Armstrong was one of the most celebrated athletes in the world, earning $28 million a year from View Details
Keywords: by Michael Blanding; Sports
  • 22 Feb 2022
  • Research & Ideas

Lack of Female Scientists Means Fewer Medical Treatments for Women

Women are more likely to invent medical treatments for endometriosis, cervical cancer, and other female conditions, but the dearth of women scientists limits the potential for such life-saving innovations. Female research teams are 35... View Details
Keywords: by Kristen Senz
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

Authors:Sebenius, James K. Publication:Negotiation Journal: On the Process of Dispute Settlement Abstract Roger Fisher, who died in 2012, enjoyed a remarkable career that modeled one way that an academic, especially in a professional... View Details
Keywords: Sean Silverthorne
  • 04 Oct 2021
  • What Do You Think?

How Do We Make Sure the Right People End Up with Power in Organizations?

into the force. They were seeking the power over others that wearing a uniform and carrying (and using) a weapon would afford them. As a result, the selection process was altered, but of course the effects of the change would take years... View Details
Keywords: by James Heskett
  • Web

Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

early as possible. Although most programs have no formal educational requirements, admission is a selective process based on your professional achievement and organizational responsibilities. Answering Your Questions: Our Program Advising... View Details
  • Web

2022 Reunion Presentations - Alumni

errors when making decisions. Fortunately, behavioral economics offers tools to help people reach better outcomes. By changing the environment in which choices are made, for example by changing the process used to select options from a... View Details
  • 24 Jun 2002
  • Research & Ideas

Four Keys of Enduring Success: How High Achievers Win

positive attitudes; Stevenson ticked them off. Successful people are good at matching goals with their own skillsets; they lead a team of believers; they take risks; they are lucky, hard workers, fierce competitors; they overcome... View Details
Keywords: by Martha Lagace
  • 24 Apr 2012
  • First Look

First Look: April 24

and discrepancies can emerge as a result. Effective Auditing for Corporates provides you with proactive advice to help you safeguard core value within a corporation and to ensure that auditing processes and key personnel meet the... View Details
Keywords: Carmen Nobel
  • 11 Jul 2016
  • HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

those jobs earn. Many participants came to the program with advanced degrees and even holding patents but little, if any, work history. Pisano explains that many of those candidates wouldn’t make it through the interview process or... View Details
Keywords: by Roberta Holland; Technology
  • Web

Disruptive Innovation Online Course | HBS Online

Concepts The Strategy Development Process The Phases of Business Development OnStar Applying Managing the Strategy Development Process to You Featured Exercises Reflection: Examining How to Align Your... View Details