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  • 12 Sep 2011
  • Research & Ideas

The Untold Story of ‘Green’ Entrepreneurs

In the 1920s, on pitch black nights in rural eastern Montana, the farmhouse owned by the parents of brothers Marcellus and Joe Jacobs stood out for one reason: it had light, although located far from power lines and gasoline supplies. It was a beacon in the dark that... View Details
Keywords: by Sean Silverthorne
  • 01 Oct 2002
  • News

The Class of 1977

risky start-up founded by some kid who left Harvard early. “High tech” had a slightly different meaning: Nice offices had big IBM Selectric II typewriters featuring a prancing steel ball. Fax machines were cutting-edge, and we were among... View Details
Keywords: Desmond Wong
  • 15 Jun 2021
  • News

The Path Ahead

Pouskouri-Reiche (AMP 160, 2001) Diversity and inclusion are critical for HBS. We know the ways diversity is essential in our classrooms; the case method relies on students' ability to learn from each other and their faculty members by... View Details
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

Artificial Intelligence and the Machine Learning Revolution in Finance: Cogent Labs and the Google Cloud Platform (GCP) No abstract available. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 07 Jun 2016
  • First Look

June 7, 2016

data are often voluminous and unstructured, presenting analytical challenges for traditional tools that were designed for well-structured, quantitative data. We adapt methods from natural language processing and machine View Details
Keywords: Sean Silverthorne
  • 15 Sep 2015
  • First Look

September 15, 2015

account for the majority of sales and revenue. To tackle this challenge, we use machine learning techniques to estimate historical lost sales and predict future demand of new products. The nonparametric... View Details
Keywords: Sean Silverthorne
  • 11 Sep 2018
  • News

Bringing Government Up to Code

sometimes people ask us, you know, what are you doing at the forefront of machine learning and artificial intelligence, and the answer is not a whole lot. We're actually just taking some of the basic tools... View Details
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

emergent machine of the sovereign state. Yet such strategic interaction rarely yielded a decisive victory for either the secular state or for religion. By tracing how state-builders engaged religious institutions, elites, and attachments,... View Details
Keywords: Dina Gerdeman
  • 01 Mar 2019
  • News

The Fight Beyond

responsible. The machine gun volleys of the approaching German forces could be heard even as the men unloaded the planes. When they took off again 30 minutes later, 26 more American airmen were on their way to safety. “This is the final... View Details
Keywords: April White; illustration by Wesley Allsbrook
  • April 2025 (Revised April 2025)
  • Case

JPMorganChase: Leadership in the Age of GenAI

By: Iavor I. Bojinov, Karim R. Lakhani and David Lane
This case study examines JPMorgan Chase's (JPMC) journey in adopting and implementing Generative AI (GenAI) following the release of ChatGPT. It outlines JPMC's initial cautious approach focused on data security, followed by strategic investments in internal platforms... View Details
Keywords: Banks and Banking; Governance Controls; Information Technology; AI and Machine Learning; Analytics and Data Science; Cybersecurity; Digital Platforms; Digital Transformation; Information Management; Information Infrastructure; Technology Adoption; Job Cuts and Outsourcing; Knowledge Management; Knowledge Sharing; Leading Change; Growth and Development Strategy; Marketing; Product Development; Performance Improvement; Customization and Personalization; Financial Services Industry; United States
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  • 08 Jun 2018
  • News

My First Job: Selling Shoes, Surviving Black Monday, and Shaped by Chicken Lenses

last minute was the junior cost accounting trainee at an automotives machining plant, wherein I learned the wisdom of going on for further education, the discipline of making sure all the numbers actually... View Details
  • Web

Design: At, Into, & Beyond - Race, Gender & Equity

occurs when an algorithm produces results that are systemically prejudiced due to erroneous assumptions in the machine learning process. ( + ) Code Switch The ability and propensity to adapt across shifting... View Details
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

portals including PoliceLink, NursingLink, TechCommunity, and IndiaOn. While the company was well ahead of its original plan to release four portals in 2007, Michel still faced a number of challenges. He had learned a great deal from... View Details
Keywords: Sean Silverthorne
  • Web

Faculty & Advisors | MBA

Making Markets, which focuses on marketplace design; Launching Technology Ventures; Scaling Technology Ventures; Entrepreneurial Sales & Marketing; Product Management 101, in which students specified and supervised development of a... View Details
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

Business School Case 519-010 DayTwo: Going to Market with Gut Microbiome DayTwo is a young Israeli startup that applies research on the gut microbiome and machine learning algorithms to deliver personalized... View Details
Keywords: Dina Gerdeman
  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

technology firms such as IBM, Microsoft, Google, and HP, as well as by Japanese multinationals such as Sony, Canon, and Fujitsu. Chinese patenting in the U.S. is small but growing rapidly and world-leading for drone technology. Patenting in View Details
Keywords: Dina Gerdeman
  • 07 Sep 2021
  • News

Immelt in the Hot Seat: Episode 1

learning how to manage. Ultimately though, he would go on to spend 35 years at the company, becoming CEO in 2001. He was so dedicated to GE that, at age 50, he got the company's logo tattooed on his leg. Immelt, now venture partner at New... View Details
  • Web

BiGS Fellows | Institute for Business in Global Society

charging speeds, and consumer reviews—he uses big data and machine learning to reveal strategies for sustainable growth. Gunther Glenk Assistant Professor of Business at the University of Mannheim Corporate... View Details
  • 17 May 2004
  • Research & Ideas

Why We Don’t Study Corporate Responsibility

researchers might be able to address such issues as "how corporate practices contribute to or detract from stable societal institutions or democratic processes, or how might companies advance individual learning and growth, or the... View Details
Keywords: by Manda Salls
  • 29 Sep 2003
  • Research & Ideas

Pride Goeth Before a Profit

"We were selling seven to eight million cubic feet per day and I was responsible for it. I thought we should take a better interest in it," says Thomas. The problem was that although he was in charge of the machines that... View Details
Keywords: by Theodore Kinni