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Show Results For
- All HBS Web
(1,810)
- News (678)
- Research (936)
- Events (3)
- Multimedia (37)
- Faculty Publications (497)
- Research Summary
Overview
Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
- 04 Sep 2019
- News
Clicks and Mortar
Here, Senior Lecturer Jill Avery and Associate Professor Antonio Moreno discuss the new rules of retail. What’s different about the physical storefront in this renaissance of retail? Jill Avery: There’s a lot of experimentation around what a View Details
- 21 Jul 2022
- News
How Sumner Feldberg Helped Transform Retail
Sequoia Fund,” according to the article. Feldberg’s roommate was Marvin Traub, who later ran Bloomingdale’s, the high-end department store chain. After HBS, Feldberg worked for his father at Bell Shops, where he unpacked and inspected... View Details
- 01 Mar 2010
- News
Eric Schiffer
Schiffer Illustration by Daniel Vasconcellos Founded in 1982, 99¢ Only Stores is the oldest single-price retail chain in the country, with 273 locations in California, Texas, Arizona, and Nevada offering a mix of food, beverage, and... View Details
- 05 Dec 2016
- News
Scaling Up at Five Below
target audience, where Joel Anderson (MBA 1993) is CEO. A retailer of trendy goods where everything is (you guessed it) five dollars and below, Five Below was launched in 2002 and now has over 500 stores throughout the United States.... View Details
- 01 Jun 2012
- News
Faculty Research Online
in the number of “functional” managers for crowding in the C-suite. Is J.C. Penney’s Makeover the Future of Retailing? The stuffy department store chain has become emboldened under new CEO Ron Johnson (MBA 1984) with plans for an... View Details
- 01 Sep 2005
- News
Perfection’s Price
MICHAEL KAPLAN (left, with brother and partner Nicholas) reflects on lessons learned and looks ahead to future growth. Michael Kaplan (MBA ’02) had a great idea for a start-up: a fashionable apparel company catering to plus-size women. But when an investor pulled out... View Details
- 01 Dec 2000
- News
Bottom-Line Beauty
discussed the technology purchasing decisions she made when equipping her company, a "clicks-and-bricks" retailer of high-end, hard-to-find beauty products. The Washington, D.C.-based firm now has two boutiques in the nation's capital, as well as a mail-order catalog... View Details
- 01 Oct 2001
- News
Q&A: Orin Smith
the quintessential entrepreneur." When Schultz purchased the Starbucks name and assets in 1987 for $3.8 million, the company, founded in 1971, had six retail stores that sold whole bean coffee, tea, and spices. Three years later, there... View Details
- 01 Sep 2020
- News
Giving Amazon the Boot
would ship it for us,” she says. “And you didn’t have to sell anything on Amazon. So they would store it and ship it, and it was really cost effective.” Ultimately, realizing that Amazon “is like the world’s biggest mall,” Ford decided to... View Details
- 01 Sep 2013
- News
Geisha Secrets
in stores such as Henri Bendel and Barneys. "I hope I can create something that lives beyond me," Tsai told the South China Morning Post (April 23, 2013). "I hope I can do something that my daughter will be proud of one day." View Details
- 01 Mar 2012
- News
Shop Talk, Different Avenues
supply. In 2009 we started shaping the kind of inventory we needed and partnered with brands in the same way department stores do to make sure that we’re not left empty-handed when we have surges in demand. MT: How are you responding to... View Details
- 01 Jun 2025
- News
Editor’s Letter
In 1984, I took my babysitting money to the Sam Goody store at the Short Hills Mall and purchased a copy of Bruce Springsteen’s Born in the U.S.A., on LP. It was the best-selling album of the year and, for a kid growing up in New Jersey,... View Details
- 01 Apr 2001
- News
Jimmy Lai Chee-ying: Rags, Riches, and Risk
with stores across East and Southeast Asia. The company became the subject of a 1990 HBS case study. In 1989, Lai branched out into the media world, starting up Next, an irreverent Cantonese-language magazine that quickly clicked with the... View Details
- 01 Mar 2014
- News
Cutting Edge
Iconic brands like Smith Brothers get instantaneous consumer and media respect. The coverage we get—like on the Today Show or when 1,000 people showed up at a Walgreens in Chicago for one of our events—is priceless." Silk notes that while Smith Brothers products are... View Details
- 01 Dec 2013
- News
Len Schlesinger Returns
other. Right now I feel very much like a kid in a candy store who is trying not to overeat. What are you looking forward to working on? I continue to be intrigued by the role of entrepreneurial activity inside large corporations. Right... View Details
- 01 Jun 2011
- News
A Former Buyer Turns Designer
(MBA ’05) first line of women’s clothing, AMMARA, won’t hit department stores until this fall, she’s already landed in Women’s Wear Daily for bringing fashionable apparel to mature customers at a lower price point. “I felt there was a... View Details
- 01 Apr 2001
- News
Making A Difference: HBS Club of Puget Sound Reaches Out to Young Alumni
Tracy E. Kwiker (MBA 1995) arrived in Seattle three and a half years ago when she was promoted to manage store operations for a Toys “R” Us region in the Pacific Northwest. Eager to establish contacts in her new community, Kwiker began... View Details
- 01 Mar 2012
- News
Robots to the Rescue
approach to order fulfillment is based on the disarming efficiency of small, battery-powered, orange mobile robots. When orders are received, the robots are directed by a complex software application to find and retrieve the desired items, which are View Details
- 01 Sep 2017
- News
A Jolt for the African Coffee Industry
costs, Dozie notes that “two years ago it was cheaper to put a store in London than on Victoria Island in Lagos.” That has led Café Neo to prioritize co-locations in offices: Counters inside businesses such as banks and insurance... View Details