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  • All HBS Web  (1,706)
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  • 07 Nov 2007
  • Op-Ed

How Marketing Hype Hurt Boeing and Apple

shortages at Apple and AT&T retail stores. Despite a retail price over $500, iPhones were quickly being offered on eBay for $100 extra. Two problems then arose: First, the reviews were mixed. At that retail price and with that level... View Details
Keywords: by John Quelch; Aerospace; Consumer Products
  • 25 Apr 2018
  • Research & Ideas

We May Have Taken Too Much Credit for Easing Workplace Segregation

Hroe Large American companies are less racially integrated today than a generation ago—in fact, businesses have returned to the bleaker segregation levels of the 1970s, new research shows. This racial division among companies was a... View Details
Keywords: by Dina Gerdeman
  • 27 Sep 2004
  • Research & Ideas

How Leaders Build Winning Streaks

winning streaks. As a pattern of success continues, many people at many levels take on leadership roles. Some of them are appointed to positions with leadership titles, some of them are self-appointed; and roles are passed around as the... View Details
Keywords: by Rosabeth Moss Kanter
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

squeezed. In a month’s time we went from the lowest level of unemployment in 50 years to the highest unemployment in 80 years. I expect this dislocation to reignite a serious debate about our employment-based insurance system and whether... View Details
Keywords: by Danielle Kost
  • 10 Aug 2010
  • First Look

First Look: August 10

Crisis (A) Aldo Musacchio, Andrew Goodman, and Claire QureshiHarvard Business School Case 710-069 On November 25, 2009, the city state of Dubai stunned markets by announcing that Dubai World, its flagship View Details
Keywords: Martha Lagace
  • 06 Dec 2011
  • First Look

First Look: Dec. 6

2011) Abstract In a vitally important relationship famously caricatured as the "Mad Mullahs" v. the "Great Satan," the fraught negotiating history and future of Iran and the United States demands historical, cultural,... View Details
Keywords: Sean Silverthorne
  • 19 Apr 2011
  • First Look

First Look: April 19

generates these benefits. Using the empirical context of cardiovascular care within hospitals, we first examine the relationship between a hospital's level of specialization in cardiovascular care and the quality of its clinical... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

in the United States. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709037 Consumer Payment Systems—United States Harvard Business School Case 909-006 In 2008, the U.S. consumer payments landscape was... View Details
Keywords: Martha Lagace
  • 16 Dec 2008
  • First Look

First Look: December 16, 2008

challenge of upward voice. We first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input was considered crucial. Qualitative data collected in 190 interviews with employees from all View Details
Keywords: Sean Silverthorne
  • 11 Aug 2016
  • Cold Call Podcast

Why College Rankings Keep Deans Awake at Night

planet at the moment. It is since every dean, every provost, every president particularly outside of the United States has an aspiration, in a university more than just a college, an aspiration to be ranked among global leaders. They are... View Details
Keywords: Re: William C. Kirby; Education
  • 15 Mar 2016
  • First Look

March 15, 2016

new products and businesses. The three-box framework makes leading innovation easier because it gives leaders a simple vocabulary and set of tools for managing and measuring these different sets of behaviors and activities across all View Details
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

this ritualistic document filled with financial information, different types of narratives, and lots of pretty pictures. The amount of detail and the level of complexity in the financial section have grown considerably in response to the... View Details
Keywords: by Staff
  • 17 Jun 2019
  • Research & Ideas

What Hospitals Must Learn to Compete

competition and management practices, and they found a strong relationship between the level of competition and the quality of management practices adopted in hospitals. Dafny: There’s also quite a lot of research demonstrating that... View Details
Keywords: by Alumni Bulletin Staff; Health
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

worker dismissal costs will curtail hiring below efficient levels and retain unproductive workers, both of which should affect productivity. These theoretical predictions have rarely been tested. We use the adoption of wrongful-discharge... View Details
Keywords: Martha Lagace
  • 15 Sep 2014
  • Research & Ideas

Are the Most Talented Employees the Highest Paid? Yes—If They’re Bankers

Job seekers who want to be paid commensurate with their talent level might want to pursue a career in high finance. Recent research finds that the finance industry compensates employees largely according to how talented they are. Other... View Details
Keywords: by Carmen Nobel; Banking
  • 03 Jul 2012
  • First Look

First Look: July 3

"magic"-the tight strategic alignment, the high level of employee engagement-that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this... View Details
Keywords: Sean Silverthorne
  • 30 Jan 2012
  • Research & Ideas

Measuring the Efficacy of the World’s Managers

Germany tend to be the best-managed in the world, while firms in Brazil, China, and India scored poorly. “You have a lot of companies where the transmission of leadership is based on criteria completely unrelated to your ability to lead.” Of the 20 countries in the... View Details
Keywords: by Carmen Nobel
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

  Working PapersGlobalizing the Beauty Business Before 1980 Geoffrey G. Jones This working paper examines the globalization of the beauty industry before 1980. This industry, which had emerged in its modern form in the United States... View Details
Keywords: Sean Silverthorne
  • 13 Jun 2005
  • Research & Ideas

From Turf Wars to Learning Curves: How Hospitals Adopt New Technology

for the study of technological adoption and performance. On a more practical level, we chose the hospital industry because of its sheer importance to the overall economy. For example, in 2003 total hospital spending in the United States... View Details
Keywords: by Sara Grant; Health
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

2018 Columbia Studies in the History of U.S. Capitalism American Capitalism: New Histories By: Beckert, Sven, and Christine Desan, eds. Abstract—The United States has long epitomized capitalism. From its enterprising shopkeepers, wildcat... View Details
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