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  • 24 Mar 2015
  • First Look

First Look: March 24

Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors examine prominent placement of search engines' own services and effects on users' choices. Evaluating a natural experiment in which different results were... View Details
Keywords: Sean Silverthorne
  • 31 Aug 2009
  • Research & Ideas

Why Competition May Not Improve Credit Rating Agencies

model). This model is used currently by a few of the smaller raters, but it has two main drawbacks. First, it relies heavily on the ability to enforce property rights to information that is very easy to spread. Second, it precludes wide View Details
Keywords: by Martha Lagace; Financial Services
  • 10 May 2016
  • First Look

May 10, 2016

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51040 forthcoming American Journal of Health Promotion The Effect of Cost Sharing on an Employee Weight Loss Program: A Randomized Trial By: John, Leslie K., Andrea Troxel,... View Details
Keywords: Carmen Nobel
  • 13 Dec 2016
  • First Look

December 13, 2016

Harvard Business School Case 217-016 Financial Services at Falabella (A) In 2010, the board and senior management team of Falabella, a leading retailer with operations throughout Latin America, faced choices about what to do with its... View Details
Keywords: Carmen Nobel
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

positively correlated with the use of e-business practices. However,there is an important distinction between e-buying and e-selling. In e-buying, the likelihood of adoption is increasing in both relative productivity and in market share. By contrast in e-selling, only... View Details
Keywords: Martha Lagace
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

EMC’s “federation” of companies, had set its sights on becoming a leading public cloud provider. Two years prior, VMware first entered the public cloud market with its vCloud Air offering. In order to gain market share and compete with... View Details
Keywords: Carmen Nobel
  • 29 Aug 2006
  • First Look

First Look: August 29, 2006

Business School Case 706-496 Apple has reaped the benefits of its innovative music player, the iPod. However, its PC and server business continue to hold small market share relative to the worldwide computer over the past few years. Will... View Details
Keywords: Sean Silverthorne
  • 15 Dec 2014
  • Research & Ideas

Deconstructing the Price Tag

itemizes what it spends on cotton, cutting, sewing, dyeing, finishing, and transporting each shirt, consumers become more attracted to the brand and more likely to purchase. “By unpacking the costs, you have the opportunity to explain everything you did for the... View Details
Keywords: by Dina Gerdeman; Retail
  • 25 Jul 2005
  • Research & Ideas

An Organization Your Customers Understand

customer but every entity that interacts with you in a significant manner."3 This claim is repeated in the book The Customer Is CEO, which defines a customer as "the recipient of any kind of product or service provided by an... View Details
Keywords: by Robert Simons
  • 07 Feb 2017
  • First Look

First Look at New Research: February 7

Reinsurance developed at the fringe of financial services and, for most of its existence, was largely unnoticed outside the expert community. However more recently public and professional sensitivity towards managing risks has increased.... View Details
Keywords: Sean Silverthorne
  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

their conditions and possible treatments, often sharing their experiences with others in online communities. They are more inclined to question authority, and to raise issues with their doctors, care providers, and pharmacists. Some... View Details
Keywords: by John A. Quelch; Health
  • 29 Oct 2014
  • Research & Ideas

Inventing Products is Less Valuable Than Inventing Ideas

social network that would allow everyone to share their lives with one another across geographies. "Compared to the value of the global network idea, the value of the actual product of a platform for college kids was much less,"... View Details
Keywords: by Michael Blanding; Technology
  • 26 Jul 2010
  • Research & Ideas

Yes, You Can Raise Prices in a Downturn

higher prices," says Frank V. Cespedes, a senior lecturer at Harvard Business School, who spent 12 years running a professional services firm. That's right. Higher prices, not lower. “Competing on price is ultimately a bet on your... View Details
Keywords: by Sean Silverthorne; Retail; Consumer Products
  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

cafeteria. While on site we wore regulation steel-toed boots, hard hat, goggles, and ear plugs. During each visit, we ate meals and shared living quarters with employees. The food was abundant and pretty good; quarters were dorm-like,... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 22 Aug 2005
  • Research & Ideas

Balancing the Future Against Today’s Needs

enables the fledgling units to share important resources from the traditional units—cash, talent, expertise, customers, and so on," they write, "but the organizational separation ensures that these new units' distinctive... View Details
Keywords: by Paul Michelman
  • 11 Jan 2011
  • First Look

First Look: Jan. 11

strengthen their virtuous cycles, undermine those of rivals, and even use them to turn competitors' strengths into weaknesses. Read the article: http://hbr.org/2011/01/how-to-design-a-winning-business-model/ar/1# Share Issuance and Factor... View Details
Keywords: Sean Silverthorne
  • 22 Jul 2008
  • First Look

First Look: July 22, 2008

Services (revised) Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative production volume of, or the... View Details
Keywords: Martha Lagace
  • 10 Nov 2011
  • HBS Case

HBS Cases: Making Lincoln Center Cool Again

Lincoln Center is mind-boggling in its scope and prestige. Eleven resident organizations in arts and education share the campus: the Chamber Music Society of Lincoln Center, the Film Society of Lincoln Center, Jazz at Lincoln Center, the... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 03 Oct 2005
  • What Do You Think?

What’s the Future of Globally Organized Labor?

competency and its ability to move up the value chain that will allow it to share the positive gains. If labor tries the old tactic of strikes, management will just outsource the staff from somewhere else ... " Globally organized... View Details
Keywords: by James Heskett
  • 17 Sep 2024
  • Research & Ideas

Advice for the New CEO: Talk to Your Employees Early and Often

about five months after the CEO’s arrival, when the leader set expectations, redefined priorities, and shared a new strategy with the firm, employee uncertainty resolved and the alignment between managers and employees was restored. This... View Details
Keywords: by Ami Albernaz
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