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  • All HBS Web  (2,143)
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  • All HBS Web  (2,143)
    • People  (7)
    • News  (609)
    • Research  (1,150)
    • Events  (1)
    • Multimedia  (4)
  • Faculty Publications  (538)
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  • Web

Information Technology | Harvard Business School

Information Technology AI Enhanced Learning: HBS IT and Faculty Collaborate on Research Navigator Bot Professor of Management Practice Joseph B. Fuller and HBS IT's Instructional Design team worked together to build a custom chatbot that... View Details
  • 21 Aug 2017
  • Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

analyzing that data and designing strategy around it. That’s one reason eight HBS professors pooled resources in June to launch the Competing on Business Analytics and Big Data Executive Education program. “It was unprecedented to engage... View Details
Keywords: by Dina Gerdeman
  • Web

Privacy Policy & Legal Info | HBS Online

a limited number of third-party contractors who perform certain functions on our behalf. For example, we work with a third party who helps us with participant support queries. Comments or other information posted or contributed by you to any part of a View Details
  • Web

Recruiting Partners - Health Care

Careers Recruiting Partners Our recruiting partners include leading biotechnology, pharmaceutical, medical device, and diagnostic companies, as well as financial services, consulting, health care delivery, and health services... View Details
  • 30 May 2023
  • News

Finding PRIDE

develop the curriculum for this Executive Education program. It will feature new cases, as well as in-person visits by US Senator Tammy Baldwin, actress Anna Deavere Smith, and designer Debbie Millman, with a focus on authentic... View Details
Keywords: Educational Services; Educational Services
  • 09 Aug 2016
  • First Look

August 9, 2016

the leading proxy advisor Institutional Shareholder Services (ISS). Lastly, the case discusses the critique and defense of the board's role and is designed to allow for a discussion of the causes and... View Details
Keywords: Sean Silverthorne
  • 2018
  • Working Paper

Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment

By: Jason Acimovic, Chris Parker, David F. Drake and Karthik Balasubramanian
When workers make operational decisions, the firm's global knowledge and the workers’ domain-specific knowledge complement each other. Oftentimes workers have the final decision-making power. Two key decisions a firm makes when designing systems to support these... View Details
Keywords: Employees; Decision Making; Training; Performance Improvement; Money; Mobile Technology; Developing Countries and Economies; Financial Services Industry
Citation
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Related
Acimovic, Jason, Chris Parker, David F. Drake, and Karthik Balasubramanian. "Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment." Harvard Business School Working Paper, No. 18-106, May 2018.
  • 01 Mar 2024
  • News

The Internet's Next Frontier

While the Crypto, Fintech, and Web3 Lab—one of 13 labs contained within Harvard’s Digital Data Design Institute—might not have the Bunsen burners and test tubes found in science and engineering labs, it does share a philosophical... View Details
Keywords: Jennifer Gillespie
  • Web

John H. McArthur | About

Springs Industries, Inc., Telsat Canada, Bell Canada, and Teradyne Inc. He was a founding board member of the Canada Development Investment Corporation and a member of the Task Force on the Future of the Canadian Financial Services... View Details
  • 01 Jun 2023
  • News

An Engine of Innovation

are on their journey. Nurturing Breakthrough Ideas READ MORE STORIES Nurturing Breakthrough Ideas READ MORE STORIES Explore is for those who don’t have an idea for a venture yet who might want to delve into design thinking and problem... View Details
Keywords: Jennifer Gillespie
  • 16 Apr 2020
  • Research & Ideas

Has COVID-19 Broken the Global Value Chain?

The coronavirus pandemic has not only disrupted lives and businesses, it has illuminated underlying fragilities in the global value chain (GVC) that drives economies around the world. The smartphone you use many times daily is a product of a global value chain, View Details
Keywords: by Sean Silverthorne
  • Web

Drug & Alcohol Policy | About

staff, and is designed to ensure that we comply with the federal Drug-Free Workplace Act of 1988 and the Drug-Free Schools and Communities Act Amendments of 1989. The unlawful possession, use, or distribution of illicit drugs and alcohol... View Details
  • 15 Mar 2017
  • Lessons from the Classroom

More Than 900 Examples of How Climate Change Affects Business

This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details
Keywords: by Carmen Nobel; Green Technology
  • March 2015
  • Teaching Note

CVS Health: Promoting Drug Adherence

By: Leslie John, John Quelch and Robert Huckman
Email mking@hbs.edu for a courtesy copy.

This Teaching Note explains the theory of the case and teaching plan for the case: CVS Health: Promoting Drug Adherence (515010). The case finds Helena Foulkes, Executive... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
Citation
Purchase
Related
John, Leslie, John Quelch, and Robert Huckman. "CVS Health: Promoting Drug Adherence." Harvard Business School Teaching Note 515-086, March 2015. (Email mking@hbs.edu for a courtesy copy.)
  • 12 Feb 2020
  • Blog Post

Trying Out New Career Options with SIPs (Short Intensive Programs)

some of the 2019-20 SIPs offerings.   Africa Rising: Understanding Business, Entrepreneurship, and the Complexities of a Continent  Faculty: Hakeem Belo-Osagie & Carrie Elkins  This course was designed to introduce HBS students to the... View Details
  • 04 Feb 2014
  • What Do You Think?

Has Listening Become a Lost Art?

think? Original Article The week that I write this, I needed help programming a television set for recording purposes. Before being connected with the cable company service representative, I agreed to provide telephonic feedback about the... View Details
Keywords: by James Heskett
  • 14 Mar 2024
  • Blog Post

IFC India: SELCO - Last Mile Solar Powered Energy for Rural India

impact within the community is designed to build ecosystems that deliver quality livelihood, health, and energy services at the last mile. During our visit, we had the chance to see and learn about several... View Details
  • 23 Sep 2014
  • First Look

First Look: September 23

design principles and properties for a non-technical audience; reviews its past, present, and future uses; and points out risks and regulatory issues as Bitcoin interacts with the conventional financial system and the real economy.... View Details
Keywords: Sean Silverthorne
  • Web

Industry Information - Alumni

rig data, equipment marketplace, and more. + – Entertainment Billboardbiz Read the latest music industry news as it relates to everything from the growth of streaming services to the legal and management issues impacting the world of... View Details
  • 17 Dec 2013
  • First Look

First Look: December 17

of Apple's iPad made clear the need to transition his company to a new cloud-computing era. But the company's roots in the manufacture of Windows-powered desktop and notebook PCs bounded the creativity of his design and engineering teams.... View Details
Keywords: Carmen Nobel
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