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Show Results For
- All HBS Web
(978)
- People (1)
- News (149)
- Research (717)
- Multimedia (3)
- Faculty Publications (523)
- 01 Sep 2009
- News
Read All About It!
goods and services — from a second or third vehicle to health clubs to text messaging — that their great-grandparents could hardly have dreamed of. At the same time, the underlying sources for all this consumption — our wealth and income... View Details
- 02 Sep 2018
- News
Havana Rising
the Cuban market, she has to rely on el paquete—a sort of informal, underground media delivery service hand-distributed weekly to subscribers via flash drives filled with everything from the latest Game of... View Details
Keywords: Dan Morrell; photographed by Eve North
- 14 Dec 2011
- Research & Ideas
The New Measures for Improving Nonprofit Performance
has led to greater focus and the ability to construct meaningful performance objectives and standards across the agency. Roca has been using performance-tracking and client profile data to ensure optimal service View Details
Keywords: by Julia Hanna
- 19 Jul 2011
- First Look
First Look: July 19
China, Russia, Poland, Venezuela, Argentina, Chile, Turkey) is provided to over 650 institutional clients, including J.P. Morgan, Deutsche Morgan Grenfell, KPMG, and ING Barings. After ruling out seeking another round of VC financing, the cash-strapped founder of this... View Details
Keywords: Sean Silverthorne
- 15 Dec 2015
- News
The Year in Ideas 2015
help. Founded in 2012 in Washington, DC, by Dan Mindus (MBA 2008), the group of more than 90 has become one of the most active tech investors in that city, providing financing and networking opportunities to young companies, such as on-demand flower View Details
- 03 Apr 2012
- First Look
First Look: April 3
programs. Finally, the authors suggest approaches to mitigating barriers to implementing leadership development programs and highlight the major reasons why health care delivery organizations, residency programs, and national... View Details
Keywords: Carmen Nobel
- 01 Oct 2002
- News
What's Cookin'
Brooke. “We wanted to get involved in something more entrepreneurial,” he explains. “We saw the restaurant business as a service industry that would be successful based on the organization's productivity, focus, and sense of purpose,... View Details
Keywords: Hanna, Julia
- 15 Oct 2008
- First Look
First Look: October 15, 2008
Working PapersEconomic Factors Underlying the Unbundling of Advertising Agency Services Authors:Mohammad Arzaghi, Ernst R. Berndt, James C. Davis, and Alvin J. Silk Abstract This paper addresses a longstanding puzzle involving the... View Details
Keywords: Martha Lagace
- 15 Aug 2005
- HBS Case
Classic Cases Live On at HBS
a short magazine article about Shouldice in 1982, and it nicely illustrated excellence in the delivery of a service," explains the case's author, HBS professor James Heskett. "I knew we had a good story, and when I learned that... View Details
Keywords: by Garry Emmons
- 14 Nov 2006
- First Look
First Look: November 14, 2006
possibilities for expanding by building on the Clinic's platform of service delivery are investigated. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=607013 Cluster... View Details
Keywords: Sean Silverthorne
- 01 Dec 2008
- News
Business at the Summit
address market failures in global health-care delivery and education. Gates Champions Creative Capitalism Seated in comfortable armchairs, keynote speaker Bill Gates continued on the theme of cross-sector cooperation in an informal... View Details
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
sounding-board for their ideas. "With the case study method, the delivery is in the classroom," says Mayo. "With FIELD, 80 percent of the success is in the design of the individual sessions and the overall program."... View Details
- Web
2019 Symposium - Race, Gender & Equity
Nation, HuffPost, and The Atlantic. In 2017, she was the co-recipient of the Newhouse Mirror Award for Best Single Feature of 2016 for an in-depth investigative report on free speech and the internet, and a Wikipedia Distinguished Service... View Details
- 19 May 2009
- First Look
First Look: May 19, 2009
CalPERS' external fund managers, Dimensional Fund Advisors (DFA), and a service provider to DFA and CalPERS, KLD Research & Analytics. One question facing CalPERS with this new approach is whether to invest in PetroChina, which had... View Details
Keywords: Martha Lagace
- 21 Oct 2014
- First Look
First Look: October 21
sustainability solutions to a range of client organizations. Megaprojects are finite-duration initiatives involving multiple diverse entities in the design and delivery of a large-scale development, such as a brand new ecologically... View Details
Keywords: Sean Silverthorne
- 26 Jan 2004
- Research & Ideas
What Developing-World Companies Teach Us About Innovation
developing countries. As a result, they must rely on the customer-pull approach: finding ways to solve customers' dilemmas without relying on novel science. Many multinationals entering developing countries pay lip service to serving... View Details
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
Describes TelePizza, Spain's leading chain of pizza restaurants and delivery services. TelePizza has experienced rapid growth to 500 stores since its creation in 1987. The company went public on the Spanish stock market in late 1996.... View Details
Keywords: Sean Silverthorne
- 08 Oct 2013
- First Look
First Look: October 8
has sharply declined over the past 30 years, from 60% or 70% to only about 20%. What accounts for this trend? Disruption is coming for management consulting, the authors say, as it has recently come for law. For many years the professional View Details
Keywords: Sean Silverthorne
- 01 Mar 2004
- News
New Horizons for Iraq
in clandestine seizure of Iraq’s off-shore oil terminals and cleared Iraqi waterways for delivery of humanitarian aid. Service from September to December 2001 (off Iraq, Afghanistan) and September 2002 to... View Details
- 08 May 2012
- First Look
First Look: May 8
Elena CorsiHarvard Business School Case 312-108 The head of Denmark's largest energy group pondered how to use their limited resources to advance the delivery of clean and reliable energy. The Danish State owned DONG Energy had started... View Details
Keywords: Carmen Nobel