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  • All HBS Web  (2,597)
    • People  (9)
    • News  (532)
    • Research  (1,076)
    • Events  (18)
    • Multimedia  (41)
  • Faculty Publications  (598)
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  • 19 Nov 2018
  • Sharpening Your Skills

E-Santa: Is Retail Ready for Digital Christmas?

brick-and-mortar retail, specifically in the form of large-scale shopping malls, is still the dominant venue for consumer purchases in the developed world. Large-Scale Demand Estimation with Search Data This study proposes a practical and... View Details
Keywords: by Sean Silverthorne; Retail
  • 14 Sep 2009
  • Research & Ideas

Understanding Users of Social Networks

networks," says Piskorski. They can address some basic search failures: "It's hard to know what my friends are up to, but online I can catch up with them quickly." But they can also fix bigger View Details
Keywords: by Sean Silverthorne; Advertising; Publishing
  • 26 May 2015
  • Research & Ideas

Corporate Field Researchers Share Tricks of the Trade

tests to run their business." Note to readers: If you think your company might benefit from participating in a corporate field study, please visit The Research Exchange, where members of the Harvard Business School faculty have listed several studies in View Details
Keywords: by Carmen Nobel
  • 27 Apr 2015
  • Lessons from the Classroom

Leadership Lessons From Outer Space

that searches for dark matter and dark energy. "In the long term, it may tell us what the universe is made of," he said. "But the stuff that astounds me the most is the simplest stuff." Virts then admitted what really... View Details
Keywords: by Carmen Nobel; Aerospace
  • 02 Feb 2004
  • What Do You Think?

Leadership: A Matter of Sustaining or Eliminating Groupthink?

doers at the senior levels of management." Advice to leaders in formulating decisions was provided by Keith Pinto, who opined that "Encouraging mavericks, risk takers, and soul searching questions is part of the chaos that... View Details
Keywords: by James Heskett
  • 19 Apr 2011
  • First Look

First Look: April 19

decided to purchase a small business after graduating from the Harvard Business School. The case explores his decision about whether or not he should finalize his deal to purchase Great Eastern Premium Pet Foods, Inc. (GEPP). It gives students the opportunity to... View Details
Keywords: Sean Silverthorne
  • 22 May 2007
  • First Look

First Look: May 22, 2007

represent numbers in search of concepts that provide the illusion of meaning where none exists. This paper, dedicated to our dear friend, David Bradford, provides a general proof that standard and routinely used fiscal measures, including... View Details
Keywords: Martha Lagace
  • 16 Apr 2007
  • Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

is working on a model of consumer search with recommendations, motivated by the proliferation of online recommender systems. The model can explain the impact of this technology on markets for experience goods, such as music, cinema, or... View Details
Keywords: by Sean Silverthorne; Music
  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

lengthy document expressed six broad core values including “Client Value Creation,” “Integrity,” and “Respect for the Individual.” They sounded great, but in reality made it hard for its 400,000 global employees to search quickly and find... View Details
Keywords: by Michael Blanding
  • 30 May 2017
  • First Look

First Look at New Research and Ideas, May 30

maintenance and repair parts and equipment in the U.S., had just held its November 2014 board meeting. The meeting had been productive but not without some soul searching for both the company’s management team and financial sponsors. Was... View Details
Keywords: Sean Silverthorne
  • 14 Mar 2016
  • Research & Ideas

The Surprising Connection between 1930s Weather and Today's Labor Unions

high in the same states and low in the same states for the past three-quarters of a century. Thus, the variation in state unionization habits couldn’t be explained by mere differences in a state’s industrial makeup. In search of... View Details
Keywords: by Carmen Nobel
  • 15 Jul 2014
  • First Look

First Look: July 15

"co-search" algorithm to Internet traffic at the SEC's EDGAR website, we develop a novel method for identifying economically-related peer firms and for measuring their relative importance. Our results show that firms appearing in chronologically adjacent... View Details
Keywords: Carmen Nobel
  • 28 Jan 2013
  • Research & Ideas

Helping Yelp Create More Accurate Reviews

Each week, millions of consumers visit crowd-sourced review websites in search of recommendations for everything from taco stands to car dealers. Among the influential leaders in the field is Yelp.com, which in the third quarter of 2012... View Details
Keywords: by Kim Girard; Food & Beverage
  • 03 Nov 2011
  • What Do You Think?

The Ultimate Question in Management

we have a tendency to want to simplify things. Evidence of this is the plethora of management books with single word titles such as Accountability, Transparency, and Teamwork. We search for the one key to management success. Based on... View Details
Keywords: by James Heskett
  • 17 Nov 2015
  • Lessons from the Classroom

How Activist Investors Became Respectable

investment banks, and consultancies that once shunned the practice and from the increasing influence of proxy advisory firms. But it was the many institutional investors who eventually embraced activists in their search for better returns... View Details
Keywords: by Joseph Fuller; Financial Services; Banking
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

of working at a large organization for the chance to be in charge? Search diligently and efficiently. Plan to spend six months to two years—full time—following leads and systematically vetting business prospects. Focus on companies that... View Details
Keywords: Sean Silverthorne
  • 13 Jan 2014
  • Research & Ideas

How Government Can Restore the Faith of Citizens

research , Buell and Norton had experimented with customer satisfaction in travel and dating websites. They found that when these sites visually showed the effort being exerted by the site during searches or transactions, customers were... View Details
Keywords: by Michael Blanding
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

digitization of information goods have changed the commercial landscape: Virtual shelf space is infinite, consumers can search through innumerable options, and the marginal cost of reproducing and distributing products is low. What does... View Details
Keywords: Martha Lagace
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

Communication, ends with looking at IR strategies, and I was searching for a suitable example to round it off and help students see the potential for even more growth. This BP situation seemed like a great opportunity to look at the... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 10 Jan 2005
  • Research & Ideas

How to Put Meaning Back into Leading

studying. Q: What do you think is a more powerful way to study leadership? A: Among the many functions of organizational leadership, one of the most important is the development of a worldview for participants. Organizations, like individuals, View Details
Keywords: by Martha Lagace
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