Retail Operations - Publications - Faculty & Research

24 Jul 2007
First Look

First Look: July 24, 2007

General Corporation (DG) operates one of the leading chains of extreme value retailers in the United States. 2006 revenues reached $9.2 billion, making DG the 6th largest mass View Details

Keywords: Martha Lagace

14 Apr 2016
News

The New Color of "Nude"

Keywords: Retail Trade

06 Apr 2016
News

Turning the Family Business into the World's Top Sari Seller

Keywords: Retail Trade

01 Sep 2007
News

recall of 450,000 tires missing a key safety feature that a U.S. importer had purchased from a Chinese manufacturer and distributed to retail outlets. “I don’t think there is a strong culture of adherence to regulations in China right... View Details

Keywords: Julia Hanna; dog food; pets; Retail Trade; Retail Trade; Retail Trade; Retail Trade

01 Oct 1996
News

Kid at Heart — John H. Eyler (MBA 1971)

free that makes the job so appealing to Eyler -- it's also the chance to put to the sternest test yet his 25 years of management experience with retailers such as Federated Department Stores, Hartmarx, and the May Company. When Eyler took... View Details

Keywords: Marguerite Rigoglioso

16 Feb 2004
Research & Ideas

Marketing Wine to the World

Australia, South Africa, Chile, etc.). Q: What do you see as the major differences between Old World and New World winemakers? A: The Old World market continues to be highly fragmented. The competitive landscape is filled with many small, privately held wineries, owned... View Details

Keywords: by Manda Salls; Consumer Products; Entertainment & Recreation; Food & Beverage

28 May 2013
Research & Ideas

Can LEGO Snap Together a Future in Asia?

Asia," as one LEGO executive put it. Uncertainties of Asian retail. Many Asian countries lack a developed retail network. And while big chains like Walmart and Tesco are growing in China, the country still relies on many small... View Details

Keywords: by Kim Girard; Entertainment & Recreation

24 Nov 2009
First Look

First Look: Nov. 24

and Frances X. Frei Publication:Chap. 8 in Operational Control in Asset Management: Processes and Costs. 1st ed., edited by Michael Pinedo, 154-168. Denmark: SimCorp StrategyLab, 2010 Abstract This chapter examines patterns in the cost... View Details

Keywords: Martha Lagace

10 Apr 2013
Research & Ideas

Learning Curve: Making the Most of Outsourcing

shorter read times did not appear to come at the expense of clinical quality; the rates of "discrepancies" reported by customers was low. The researchers point to prior research to explain why. Repeated experience helps the service provider learn the customer's... View Details

Keywords: by Paul Guttry; Health

25 Aug 2022
News

The Great Priority Reset

future, airlines will have to make some major operational moves, from reconfiguring cabins to examining the economics of certain routes. Those traveling for pleasure, meanwhile, aren’t waiting—and they are driving change at the airport.... View Details

06 Nov 2007
First Look

First Look: November 6, 2007

match was abandoned. This provides an opportunity to study the effects of a match, by observing the differences in the outcomes and organization of the market when a match was operating and when it was not. After the GI match ended,... View Details

Keywords: Sean Silverthorne

01 Sep 2014
News

New Idea: On-Demand Package Delivery

they return to campus this month. On the to-do list? Forging partnerships with e-commerce retailers (which might offer a Boxxify option at checkout) and car services like Uber (whose drivers could deliver packages on the side). Plus, to... View Details

Keywords: Francis Storrs

01 Mar 2011
News

Making Their Way

but from Mexico, South Korea, and elsewhere — was coming in at a lower price point than our unionized operations could match,” Chirchirillo recalls. “And many of my OPM classmates were from outside the United States, so I was getting a... View Details

Keywords: Garry Emmons; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Fabricated Metal Product Manufacturing; Manufacturing; Rail Transportation; Transportation

27 Sep 2024
Research & Ideas

Charting 'Cheapflation': How Budget Brands Got So Pricey

of the costliest, according to an analysis of microdata from large retailers by Harvard Business School Professor Alberto Cavallo. In a forthcoming article in the Journal of Monetary Economics, Cavallo and coauthor Oleksiy Kryvtsov,... View Details

Keywords: by Ana Elena Azpúrua

06 Dec 2021
News

Wheels Up

built in Europe in more than 20 years. As CEO of global airports and travel retail group daa plc, Dalton Philips (MBA 1998) leads operations in Dublin and airports in Cork, Riyadh, Dusseldorf, and Cyprus, as... View Details

Keywords: Julia Hanna

Career Coach

Ryan Kennedy

Fellowship. Ryan also worked at a social enterprise that offers mortgages and retail banking for low-income populations in the U.S. Ryan started his career at Bain & Company, which included an externship at the Bridgespan Group. He... View Details

September – October 2011
Article

The Manufacturer's Incentive to Reduce Lead Times

By: Santiago Kraiselburd, Richard Pibernik and Ananth Raman

It is generally a well acknowledged fact that, ceteris paribus, reducing the lead times between downstream and upstream parties in a supply chain is desirable from an overall system perspective. However, an upstream party (e.g., a manufacturer) may have strong... View Details

Keywords: Cost; Demand and Consumers; Order Taking and Fulfillment; Production; Supply Chain Management; Sales; Retail Industry; Retail Industry

Citation

Find at Harvard

01 Jun 1998
News

New Releases

retail sales will pass through a franchise chain; fully 96 percent of the American population has eaten at a McDonald's. Considering the astonishingly rapid growth of chains in recent years, it is not surprising that a comprehensive... View Details

01 Jun 2014
News

Ready for Takeoff

vacant. "The country stops. The days that Brazil plays, it will be a national holiday," Sender says. This year, though, Sender won't have much time to celebrate. As CEO of TAM Airlines, Brazil's largest, she'll be managing operations at... View Details

Keywords: Dan Morrell; Air Transportation; Transportation

01 Sep 2013
News

A Start-Up with Giddyup

A Start-Up with Giddyup FORD: These boots were made for business. Photo courtesy Sarah Ford Whether you're the real deal or all hat and no cattle, you can cowboy up in style with custom-made boots from Sarah Ford (MBA 2007). Ford founded Texas-based Ranch Road Boots... View Details

Keywords: Retail Trade; Retail Trade

Publications