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- All HBS Web
(2,333)
- People (5)
- News (557)
- Research (1,334)
- Events (4)
- Multimedia (1)
- Faculty Publications (632)
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- 21 Mar 2016
- Lessons from the Classroom
When Your Classmate is an NBA Superstar (or Fashion Model, or Movie Actress)
Boston. Elberse is remaining mum on celebrities planning to attend the next session in order to protect their privacy. Participants sign up to learn strategies for launching creative products, managing talent, coping with advances in... View Details
- 12 Jul 2004
- Research & Ideas
Michael Porter’s Prescription For the High Cost of Health Care
they would not try to be all things to everyone. In most businesses, it is common sense to develop products and services that create unique value. For many hospitals, developing uniqueness is a significant change in mind-set and deciding... View Details
- 02 Feb 2004
- Research & Ideas
Mapping Your Corporate Strategy
articulated by (HBS professor) Michael Porter, will be most successful when the collection of integrated and aligned activities enable the company to offer a value proposition—whether low total cost, product leadership, complete customer... View Details
Keywords: by Martha Lagace
- 26 Jan 2016
- First Look
January 26, 2016
lawsuits alleging that its products contained asbestos and had caused hundreds of thousands of people to contract asbestos-related diseases, such as mesothelioma and lung cancer. Nine years later, Grace is poised to emerge from bankruptcy... View Details
Keywords: Sean Silverthorne
- 23 Jul 2024
- In Practice
The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities
overseas suppliers. One example is Hasbro, which began sourcing from firms in India, Vietnam, and Mexico in the last five years. Moving existing suppliers out of China. Goertek, a supplier of Google’s Pixel watch, and Foxconn, a manufacturer of Apple’s MacBook, have... View Details
- 19 Dec 2005
- Research & Ideas
The Regional Slice of Your Global Strategy
for gasoline in the United States to consist of five distinct regions. Other large markets where transport costs are relatively high in relation to product value, such as cement in Brazil or beer in China, can be similarly broken down.... View Details
Keywords: by Pankaj Ghemawat
- 24 Sep 2007
- Research & Ideas
The FDA: What Will the Next 100 Years Bring?
facilities each year, an increasing number of which are on foreign soil. "Without the FDA, each of us would individually spend a lot more time researching where products come from and what ingredients they contain," says Harvard Business... View Details
- 12 Apr 2016
- First Look
April 12, 2016
customers rather than take possession of and responsibility for the products or services in question, they have inherently low cost structures and fat gross margins. They are highly defensible once established, owing to network effects.... View Details
Keywords: Sean Silverthorne
- 24 Jun 2013
- Research & Ideas
Is Your iPhone Turning You Into a Wimp?
tell." Next Steps In a related line of work, the researchers are studying whether our behavior is affected by how we sleep - curled up in the fetal position, for example, versus limbs sprawled across the bed. Bos and Cuddy also are View Details
- December 2020 (Revised January 2025)
- Case
Responsive Working at PepsiCo UK (A): Streamlining a Turnaround
By: Amy C. Edmondson and Nancy Boghossian Staples
Facing a significant decline in revenues in 2016, David Gwilliam, Head of Transformation at PepsiCo UK introduced a new way of working (“Responsive Working”), which encompasses a set of work practices and some new team structures. The work practices comprise a set of 9... View Details
Keywords: SLAM Teams; Turnaround; Groups and Teams; Employees; Training; Decision Making; Planning; Performance Improvement; Consumer Products Industry; Consumer Products Industry; United Kingdom; Europe
Edmondson, Amy C., and Nancy Boghossian Staples. "Responsive Working at PepsiCo UK (A): Streamlining a Turnaround." Harvard Business School Case 621-076, December 2020. (Revised January 2025.)
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
revenue production are brought into the picture? The question is not hypothetical. In recent years, an ever increasing number of corporations have developed and adopted socially responsible behaviors, thereby hybridizing aspects of... View Details
Keywords: Carmen Nobel
- 23 Aug 2011
- First Look
First Look: August 23
http://www.amacad.org/publications/Challenges.aspx Advertising, the Matchmaker Authors:Bharat N. Anand and Ron Shachar Publication:RAND Journal of Economics 42, no. 2 (summer 2011) Abstract We empirically study the informational role of advertising in matching... View Details
Keywords: Sean Silverthorne
- 01 Mar 2011
- First Look
First Look: March 1
situational or strategic, emotional or contextual. The point is not to choose one over the other but to learn to move across a continuum of perspectives. Read the paper: http://hbr.org/2011/03/managing-yourself-zoom-in-zoom-out/ar/1 'Bricks and Clicks': The Impact of... View Details
Keywords: Sean Silverthorne
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Good and bad service experiences die hard. Who can forget the hotel receptionist who went above and beyond the call of duty to accommodate a last-minute change in travel plans in contrast to the sulky server at an expensive restaurant who... View Details
- 26 May 2009
- Research & Ideas
Improving Market Research in a Recession
research on secondary products or customers. Now, nice-to-knows that are not essential will have to wait. Enlist trusted partners. Marketers and research suppliers who trust each other and have established long-term relationships can... View Details
Keywords: by John Quelch
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
in self-confidence, assessments of others, and behavior in a cooperative game. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55101 forthcoming Management Science Effects of a Tournament Incentive Plan Incorporating... View Details
Keywords: Dina Gerdeman
- 20 Sep 2004
- Research & Ideas
How Consumers Value Global Brands
serves as a rationale for global brands to charge premiums. Global brands "are expensive, but the price is reasonable when you think of the quality," pointed out a Thai participant. Consumers also believe that transnational companies compete by trying to... View Details
- 09 Apr 2020
- Research & Ideas
How Social Entrepreneurs Can Increase Their Investment Impact
opportunities, and the investor can channel the profits to other productive uses. In this sense, making an investment rather than a grant can help a firm more effectively combine its profit and mission motives and expand its total impact.... View Details
Keywords: by Rachel Layne
- 05 Nov 2001
- Research & Ideas
Venture Capital Goes Boom—or Bust?
were not realized. Four years later, another company working on the same technology went public to great acclaim and fanfare. The firm? Netscape Communications, under the leadership of Marc Andreessen and Jim Clark. 2 Because its new View Details
Keywords: by Paul A. Gompers & Josh Lerner
- 18 Nov 2014
- First Look
First Look: November 18
personal selling to successfully promote products and brands in the marketplace. In this study, we jointly examine the effect of mass-media advertising and personal selling in the context of U.S. presidential elections, where the former... View Details
Keywords: Sean Silverthorne