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  • February 2009 (Revised July 2012)
  • Case

Jieliang Phone Home! (A)

By: Willy Shih, Ethan Bernstein and Nina Bilimoria
At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through small innovations for faster assembly and have... View Details
Keywords: Compensation and Benefits; Job Design and Levels; Business Processes; Behavior; Motivation and Incentives; Manufacturing Industry; China
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  • 16 Apr 2012
  • Research & Ideas

The Inner Workings of Corporate Headquarters

of content before the researchers saw them, but retained the addresses and positions of the recipients in order to track how the network was organized. Compared with more traditional research methods such as surveys, the data was... View Details
Keywords: by Michael Blanding
  • 25 Feb 2014
  • First Look

First Look: February 25

  Publications August 2013 Social Psychological & Personality Science Matchmaking Promotes Happiness By: Anik, Lalin, and Michael I. Norton Abstract—Four studies document and explore the psychology... View Details
Keywords: Sean Silverthorne
  • June 2008
  • Teaching Note

The Treadway Tire Company: Trouble at the Lima Tire Plant (Brief Case)

By: C. Wickham Skinner and Heather Beckham
Teaching Note for (2189) View Details
Keywords: Superior ＆ Subordinate; Labor Relations; Work Force Management; Human Resource Management; Hiring; Job Satisfaction; Leadership; Selection and Staffing; Change Management; Satisfaction; Organizational Culture; Rank and Position; Labor and Management Relations
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  • 18 Oct 2011
  • First Look

First Look: October 18

Original Thinkers Can Be More Dishonest Authors:F. Gino and D. Ariely Publication:Journal of Personality and Social Psychology (forthcoming) Abstract Creativity is a common aspiration for individuals, organizations, and societies. Here,... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2001
  • Research & Ideas

Looking for CEOs in All the Wrong Places

the position and then rely on their own extensive personal networks to identify the majority of candidates. Only when this phase has been completed does the headhunter assemble general background information, initiate candidate contacts,... View Details
Keywords: by Peter K. Jacobs; Employment
  • 21 Feb 2012
  • Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

made up 46.7 percent of the US labor force, and filled more than half of management, professional, and related occupations. If the strategy was to get more women in the workplace and let them naturally ascend to positions of upper... View Details
Keywords: by Maggie Starvish
  • September 1999 (Revised May 2003)
  • Case

Deloitte & Touche (B): Changing the Workplace

By: Rosabeth M. Kanter and Jane Roessner
Deloitte & Touche women's initiative changed the workplace culture at the firm, solved retention problems, and brought external benefits. Now a new CEO must decide how to take this a step further as competition for talent was even stronger, young people had different... View Details
Keywords: Strategic Planning; Organizational Culture; Accounting; Gender; Organizational Change and Adaptation; Loss; Change Management; Jobs and Positions; Resignation and Termination; Accounting Industry; United States
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  • September 1999 (Revised May 2003)
  • Case

Deloitte & Touche (A): A Hole in the Pipeline

By: Rosabeth M. Kanter and Jane Roessner
Deloitte & Touche was losing talented women, and CEO Mike Cook wanted to stop the loss, especially as the accounting and consulting fields became more competitive. The firm commissioned an analysis of the situation; now it had to consider the results and develop a plan... View Details
Keywords: Strategic Planning; Organizational Culture; Accounting; Gender; Organizational Change and Adaptation; Loss; Change Management; Jobs and Positions; Resignation and Termination; Accounting Industry; United States
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  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

other team members will reinforce this shift by inquiring less as well. Thus it takes a stronger reinforcement of a team culture of contribution, challenge, learning, and egalitarianism to both reverse and fortify positive processes. A... View Details
Keywords: by Sarah Jane Gilbert
  • 03 Nov 2011
  • What Do You Think?

The Ultimate Question in Management

continuously inspire the passion and confidence for every employee to perform their role at the expected level or better?" (from Barry Cohen), "Will the world be a better place if I do my job well?" (from Mo Bjornestad), "Do you want this View Details
Keywords: by James Heskett
  • 20 Dec 2016
  • First Look

December 20, 2016

years, this paper presents a significant revision of the model of creativity and innovation in organizations published in Research in Organizational Behavior in 1988. This update focuses primarily on the individual-level psychological... View Details
Keywords: Carmen Nobel
  • 12 Oct 2011
  • Research & Ideas

Creating Online Ads We Want to Watch

in the ad. (In this this video clip illustrating a participant's eye movements, the large dots indicate actual focus.) "It so happens that there are two basic types of eye movements: one is fixation, and the other is where the eye is moving from one View Details
Keywords: by Carmen Nobel; Consumer Products
  • 10 Mar 2021
  • News

New Releases: Alumni and Faculty Books, Podcasts

giving—whether your attention or your money. Once ready to nudge yourself toward better, the book trains your eye on how to extend what you’ve learned and positively influence others. Melding philosophy and View Details
Keywords: Margie Kelley; Publishing Industries (except Internet); Information
  • 24 Jun 2013
  • Research & Ideas

Is Your iPhone Turning You Into a Wimp?

affected how people behave afterward." The study is related to previous experimental research in which Cuddy and colleagues prove the positive effects of adopting expansive body postures - hands on hips, feet on desk, and the like.... View Details
Keywords: by Carmen Nobel; Technology; Consumer Products
  • 26 Sep 2019
  • Research & Ideas

What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?

Rohingya’s spirits and break the monotony of life at a refugee camp. But, Hussam wondered if small work opportunities could help refugees reclaim their roles as providers, bring meaning to their days, and ease some of their psychological... View Details
Keywords: by Danielle Kost
  • 10 Dec 2012
  • Research & Ideas

Why We Blab Our Intimate Secrets on Facebook

be rating the answers on a scale of trustworthiness. Many respondents chose to answer the question about positive behavior, assuming that this would show them in the most trustworthy light. But in fact, the group rating the answers tended... View Details
Keywords: by Carmen Nobel
  • 08 Aug 2006
  • First Look

First Look: August 8, 2006

positive recency in choices. At the same time, there remains an overall consistency between choices and assessments. A third study validates the results in a field study. The results show that, after a negative rare-event (i.e., a suicide... View Details
Keywords: Sean Silverthorne
  • 08 Jun 2021
  • Research & Ideas

Tell Me What to Do: When Bad News Is a Big Relief

themselves in an objectively worse position to absolve themselves of the choice.” "They would rather just have the decision taken away from them." Rather than agonize over making a difficult call, they’d “rather just have the decision... View Details
Keywords: by Michael Blanding
  • 04 Sep 2012
  • Research & Ideas

Why Most Leaders (Even Thomas Jefferson) Are Replaceable

and remove them from power when situations change. Take seriously the statements made by unfiltered leaders before they take power. Choose unfiltered leaders who have been successful filtered leaders in other contexts. Shape the position... View Details
Keywords: by Kim Girard