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  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

of the Organizational Behavior unit also sees an aware, open, and inquiring senior team as critical to sound decision-making. "The key is for senior teams to be able to hold paradoxical ideas, or to... View Details
Keywords: by Garry Emmons
  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

Fubini, a senior lecturer in the Organizational Behavior Unit at Harvard Business School, poured that knowledge, along with a list of lessons learned from researching leaders past and present into the book... View Details
Keywords: by Michael Blanding
  • 09 Jun 2009
  • First Look

First Look: June 9

a task that requires information on companies' emissions levels, risks, and reduction opportunities. This paper explores the conditions under which firms participate in this endeavor. Building on theories of how social activists inspire changes in View Details
Keywords: Martha Lagace
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

2018 Atlas of Moral Psychology In Search of Moral Equilibrium: Person, Situation, and Their Interplay in Behavioral Ethics By: Lee, Julia J., and F. Gino Abstract—This comprehensive and cutting-edge volume maps out the terrain of moral... View Details
Keywords: Sean Silverthorne
  • 24 Oct 2016
  • Research & Ideas

Bernie Madoff Explains Himself

between right and wrong is not sufficient to avoid falling into the behavioral traps people can face when under pressure to succeed. Answering a single question, Madoff exhibits several all-too-familiar cognitive biases, psychological... View Details
Keywords: by Carmen Nobel; Financial Services
  • 09 Sep 2014
  • First Look

First Look: September 9

Battilana, Julie, and Matthew Lee Abstract—Hybrid organizations that combine multiple organizational forms deviate from socially legitimate templates for organizing and thus experience unique organizing challenges. In this paper, we... View Details
Keywords: Sean Silverthorne
  • 28 Sep 2011
  • Research & Ideas

The Profit Power of Corporate Culture

returns to labor, and relationships with customers (producing loyalty and customer "ownership") as well as innovation and financial performance. If the organization doesn't measure up on these dimensions over some extended period, it may be necessary to... View Details
Keywords: by Sean Silverthorne
  • 2012
  • Working Paper

Do Market Leaders Lead in Business Process Innovation? The Case(s) of E-Business Adoption

By: Kristina S. McElheran
This paper explores the relationship between market position and business process innovation. Prior research has focused on the alignment between new technologies and the internal capabilities of firms to pursue them. I extend the investigation to include external... View Details
Keywords: Investment; Technological Innovation; Leadership; Business Processes; Behavior; Motivation and Incentives; Technology Adoption; Manufacturing Industry; United States
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  • Web

Faculty & Research - Business & Environment

David E. Bell Marketing 25 results Joseph L. Bower 12 results Shawn A. Cole Finance 36 results Amy C. Edmondson Technology and Operations Management 25 results Vikram Gandhi General Management 41 results Daniel W. Green Finance 5 results Ranjay Gulati View Details

    Sandra J. Sucher

    Sandra Sucher, professor of management practice at Harvard Business School, is an internationally recognized trust researcher. The Power of Trust, her third book, is based on two decades of global research on how companies build stakeholder trust and how,... View Details

    Keywords: apparel; banking; brokerage; clothing; fashion; financial services; furniture; hotels ＆ motels; retail financial services; retailing; service industry
    • 07 Oct 2008
    • First Look

    First Look: October 7, 2008

    Phenomenological Assumptions and Knowledge Dissemination within Organizational Studies Authors:Corinne Bendersky and Kathleen L. McGinn Abstract Phenomenological assumptions-assumptions about the fundamental qualities of the phenomenon... View Details
    Keywords: Martha Lagace
    • 10 Jan 2024
    • Research & Ideas

    Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

    percent or less for bad service. That was the expectation up until COVID.” However, “post-COVID,” as businesses came back from pandemic-induced lockdowns, consumer behavior shifted. “Consumers started to realize the value of waitstaff... View Details
    Keywords: by Anna Lamb, Harvard Gazette
    • 13 Feb 2020
    • Book

    Open Your Organization to Honest Conversations

    buying Alstom, GE’s chief energy competitor, but ignored warnings from wary board directors and senior executives who claimed Alstom had made bad deals and otherwise performed poorly. Since the acquisition, Alstom has struggled—and today... View Details
    Keywords: by Dina Gerdeman
    • Summer 2014
    • Article

    When Does a Platform Create Value by Limiting Choice?

    By: Ramon Casadesus-Masanell and Hanna Halaburda
    We present a theory for why it might be rational for a platform to limit the number of applications available on it. Our model is based on the observation that even if users prefer application variety, applications often also exhibit direct network effects. When there... View Details
    Keywords: Platform Governance; Direct Network Effects; Indirect Network Effects; Complements; Tragedy Of The Commons; Equilibrium Selection; Coordination; Foresight; Strategy; Value Creation; Digital Platforms; Balance and Stability; Decision Choices and Conditions; Consumer Behavior; Applications and Software; Network Effects
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      Ray A. Goldberg

      A native of North Dakota, Dr. Goldberg received his A.B. from Harvard University in 1948, his MBA from the Harvard Graduate School of Business Administration in 1950 and his Ph.D. in Agricultural Economics from the University of Minnesota in 1952.

      ... View Details

      Keywords: agribusiness; agriculture; fast food; food; food processing; forest products; grocery; high technology; information; restaurant; retailing; soft drink; textiles; tobacco; transportation; wholesale; wine
      • 2009
      • Article

      Silenced by Fear: The Nature, Sources, and Consequences of Fear at Work

      By: Jennifer Kish Gephart, James R. Detert, Linda K. Trevino and Amy C. Edmondson
      In every organization, individual members have the potential to speak up about important issues, but a growing body of research suggests that they often remain silent instead, out of fear of negative personal and professional consequences. In this chapter, we draw on... View Details
      Keywords: Organizations; Working Conditions; Research; Emotions; Employees; Motivation and Incentives; Theory; Behavior
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      • Web

      Technology & Operations Management Curriculum - Faculty & Research

      Management PhD in Organizational Behavior PhD in Health Policy Management PhD in Business Economics Executive Education The Women's Leadership Forum 03–07 MAR 2025 PLD Module 5 20 MAY–25 JUL 2025 Authentic... View Details
      • Web

      Business History - Faculty & Research

      simplistic assumptions about business behavior also enabled business history to be highly creative and, at times, to exercise a huge impact on management studies more generally, especially strategy and the study of entrepreneurship.... View Details
      • 20 Dec 2022
      • Op-Ed

      Employee Feedback: The Key to Retention During the Great Resignation

      Kroger, Amazon, and many others have experienced similar conflicts. A recent study finds that “toxic culture”—unethical leadership behavior and disregard for employees’ health, diversity, financial security, and self-respect—is a far more... View Details
      Keywords: by Michael Beer
      • 01 Jun 2023
      • HBS Case

      A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

      cannot be valuable within an organization.” As his community deteriorates, Miller’s behavior spirals How did Miller end up in prison in the first place? Research shows that poverty and imprisonment are closely linked. A 2018 Brookings... View Details
      Keywords: by Dina Gerdeman; Apparel & Accessories