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Publications

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  • All HBS Web  (2,037)
    • People  (6)
    • News  (624)
    • Research  (1,154)
    • Events  (7)
    • Multimedia  (6)
  • Faculty Publications  (391)
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  • 25 Aug 2022
  • News

Up on the Corner

two dilapidated row houses that had been vacant since 1978. She intends to replace them with affordable rental apartments—the opening salvo in an ambitious plan to redevelop West Baltimore Street, whose boarded-up windows and abandoned... View Details
Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate
  • 01 Jun 2024
  • News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books Debunking Teenagers: 200 Research-Based Parenting Strategies to Help Your Adolescent Successfully Navigate the “Tempteen” Years By Daphne Adler (MBA 2004) Independently Published Why are teenagers constantly tempted to behave... View Details
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

perceptions of firms' size and/or market power. Benchmarks as Limits to Arbitrage: Understanding the Low-Volatility Anomaly Authors:Malcolm Baker, Brendan Bradley, and Jeffrey Wurgler Publication:Financial Analysts Journal 67, no. 1... View Details
Keywords: Sean Silverthorne
  • 20 Jan 2010
  • First Look

First Look: Jan. 20

benefits from outsourcing the use of intellectual property increases. We also examine how the variability of payoffs to effort affects the optimal way the owner of the intellectual property uses it. Download the paper: http://www.hbs.edu/research/pdf/07-100.pdf Does... View Details
Keywords: Martha Lagace
  • 01 Oct 1997
  • News

High Fives

father-in-law said it would be in the new CEO's interest to make sure that my career was successful also. I took the job.” Investment outlook over the next five years: “I'm bullish. We're in a world of low inflation. Market economies and... View Details
  • 24 Apr 2018
  • First Look

First Look at New Research and Ideas, April 24, 2018

fulfillment that uses centralized inventory management. We ask whether, and if so, how, showrooms benefit the two most basic retail objectives: demand generation and operational efficiency. Using quasi-experimental data on showroom View Details
Keywords: Sean Silverthorne
  • 01 Dec 2009
  • News

One Man Crime Wave

We were about to give up and call it a night when somebody dropped the girl off the bridge. And so John D. MacDonald (MBA ’39) begins another book, with an opening line so deft it makes other writers want to give up and call it a career.... View Details
Keywords: Garry Emmons; fiction writing; Arts, Entertainment; Publishing Industries (except Internet); Information
  • 17 Dec 2007
  • Research & Ideas

The Rise of Medical Tourism

describes, the globalization of health care also provides a fascinating angle on globalization generally and is of great interest to corporate strategists. "Apollo Hospitals—First-World Health Care at Emerging-Market Prices" explores how Dr. Prathap C. Reddy,... View Details
Keywords: by Martha Lagace; Health; Medical Devices & Supplies
  • 2009
  • Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation
Citation
Related
Gulati, Ranjay. "Creating Superior Customer Value in a Connected World." In Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage, edited by Jeffrey Word. Jossey-Bass, 2009.
  • Web

Harvard Business School

Archival Collections Bibliography Site Credits Visiting the Exhibit ALUMNI INTRODUCTION BACK TO THE EXHIBIT H. Naylor Fitzhugh MBA 1933 H. Naylor Fitzhugh joined the Howard University faculty in 1934 and stayed for 31 years, developing the university's View Details
  • 29 Jan 2021
  • Op-Ed

How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics

gatherings for social purposes, and the eventual opening up and recovery of the world economy. About the Authors Rohit Deshpandé is Sebastian S. Kresge Professor of Marketing at Harvard Business School. Ofer... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim
  • 23 Apr 2013
  • First Look

First Look: April 23

implement principles of open and distributed innovation.   Working Papers Competing with Privacy By: Casadesus-Masanell, Ramon, and Andres Hervas-Drane Abstract—We analyze the implications of consumer privacy for competition in the... View Details
Keywords: Sean Silverthorne
  • 13 Jan 2015
  • First Look

First Look: January 13

voluntary disclosure and marketing decisions. Publisher's link: http://people.hbs.edu/mluca/StrategicDisclosure.pdf January 2015 Innovation Policy and the Economy Firms and the Economics of Skilled Immigration By: Pekkala Kerr, Sari,... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Porter’s Perspective: Competing in the Global Economy

proximity that clusters provide, companies can do things together without formal ownership or legal relationships. And this kind of flexibility opens up more possibilities for change and dynamism, which are crucial ingredients in a modern... View Details
Keywords: Re: Michael E. Porter
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

“Some companies have reacted [to the spread of coronavirus] by laying off staff and closing their doors, hunkering down and waiting for the storm to pass. Others have decided to pivot. They've come up with innovative ideas of how to retool or reconfigure their... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 25 Mar 2014
  • First Look

First Look: March 25

present day. The chapter focuses on the role of business enterprises as powerful actors in the spread of global capitalism after 1848 and up the present day. It shows how multinational firms have created and co-created markets and... View Details
Keywords: Sean Silverthorne
  • 17 Dec 2013
  • First Look

First Look: December 17

expropriated American investments, but in almost every case the U.S. government's employment of economic sanctions or covert action obtained market value or more in compensation-despite the growing strategic risks. The advent of... View Details
Keywords: Carmen Nobel
  • Web

2024 Reunion Presentations - Alumni

Global Society (BiGS), Purpose of the Firm, and the School’s ongoing work in open inquiry and constructive dialogue. Complicit: How We Enable the Unethical and How to Stop Professor Max Bazerman + More Info - Slides – Less Info - Slides... View Details
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

creative or in love with risk, but they are deeply inquisitive, open to new experiences, and comfortable with the unpredictable. He also offers evidence-based, practical advice for interviews and résumé screening that hiring managers can... View Details
Keywords: Sean Silverthorne
  • 20 Aug 2013
  • First Look

First Look: August 20

Publications August 2013 Marketing Science Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans By: Chung, Doug J., Thomas Steenburgh, and K. Sudhir Abstract—We estimate a dynamic... View Details
Keywords: Anna Secino
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