Filter Results:
(1,240)
Show Results For
- All HBS Web (1,240)
- Faculty Publications (269)
Show Results For
- All HBS Web (1,240)
- Faculty Publications (269)
- 01 Jun 2011
- News
The Best-Laid Plans
with Urban Water Partners RelayRides explanatory video FashionStake-Reuters story An online shipping platform that uses social networks and smartphones. Low-cost medical care and monitoring that helps seniors to live at home. The “Skype”... View Details
- 14 Sep 2009
- Research & Ideas
Understanding Users of Social Networks
as Facebook and MySpace. He has also applied many of the insights to help companies develop strategies for leveraging these various online entities for profit. Addressing Network Failures "Online social networks are most useful when... View Details
- 15 Nov 2020
- News
Global Outposts Expand HBS’s Intellectual Footprint
(Robbie Brozin), marketing (Peter Vundla), and beauty (Ian Fuhr) industries. Asia-Pacific Research Center The Asia-Pacific Research Center helped produce the case “Sercomm: Operating in China Amid COVID-19 and Beyond” by Prithwiraj... View Details
- 18 Nov 2013
- News
Diving into the 'Shark Tank'
positive feedback for our product. We've seen a huge surge in gift orders ahead of the holidays. We've also gotten numerous requests for a grown-up version of Surprise Ride that fosters curiosity and creativity in adults. You'll see that people can now join our invite... View Details
- 09 Sep 2008
- First Look
First Look: September 9, 2008
responses by firms that receive poor ratings, especially those that face lower cost opportunities to improve and that operate in highly regulated industries. Our empirical analysis examines how nearly 600 firms in the United States... View Details
Keywords: Sean Silverthorne
- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
It's also how Tony Lucci got box seats for the World Series when thousands of others were shut out. And it explains how Bob Kraft positioned himself to buy a professional football team. Although Rovell, Lucci, and Kraft operated in very... View Details
Keywords: by Michael Wheeler
- 29 Mar 2016
- First Look
March 29, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei... View Details
Keywords: Sean Silverthorne
- 19 Apr 2016
- First Look
April 19, 2016
fast-food chain Chicken Republic, and Ayo Oduntan, founder of an integrated Nigerian poultry operation (Amo Byng Group), are among a growing cadre of skilled food-industry entrepreneurs for whom the opportunities to serve the Nigerian... View Details
Keywords: Sean Silverthorne
- 01 Mar 2025
- News
Patch Work
was to have fewer operators dialing wrong numbers or being hung up on. That business was focused entirely on helping candidates, parties, and outside groups during election season, until a moment around 2000 when a client asked if Jameson... View Details
- 01 Sep 2016
- News
The Taxi Wars of Jakarta
Grab now operates in six Southeast Asian countries and has raised more than $700 million to date, with another funding round underway. In Indonesia, Grab took an early lead on Uber in part because the service let passengers pay with cash.... View Details
- Web
HBS - Financials | Statement of Activity & Cash Flows
Consolidated Balance Sheet Supplemental Financial Information Statement of Activity & Cash Flows 1 (all in millions of dollars for the fiscal year ending June 30) Revenues 2022 2021 2020 MBA Tuition & Fees $137 $113 $136 Executive Education Tuition 174 81 146 HBS View Details
- 01 Jun 2007
- News
James McKenney Remembered
created the first online computing facility at HBS. His research focused on managing the implementation and growth of intelligent terminal communications systems, knowledge-based systems, and the design and management of private... View Details
Keywords: Information
- 01 Mar 2010
- News
Money Matters
contrast, neighboring Pakistan ranks 85, and China ranks 89. India’s dismal ranking isn’t lost on Agarwala and Varma. Knowing that their frustrations are the rule, not the exception, iTrust cosponsored the launch last summer of an online... View Details
- 13 Jan 2014
- Research & Ideas
How Government Can Restore the Faith of Citizens
Congress and the streets getting fixed." “The sweet spot is where you are working hard, but also getting things done” In a new paper, Surfacing the Submerged State with Operational Transparency in Government Services, Norton worked... View Details
Keywords: by Michael Blanding
- 26 Jul 2018
- News
Running the Numbers
software and approach to organization-wide data management and integration. “We help organizations develop a holistic view of their customers and operations by tracking and analyzing data gathered at multiple contact points, including... View Details
Keywords: Deborah Blagg
- 07 Jun 2011
- First Look
First Look: June 7
managing the operations of companies whose activities stretch across national boundaries. The purpose of this book is to provide a conceptual framework showing the interplay between the multinational corporation, the countries in which it... View Details
Keywords: Sean Silverthorne
- 12 Jul 2020
- Research & Ideas
Solving COVID'S Mental Health Crisis
encouraged and instructed teens how to safely dispose of unused prescription medications in their homes. “Several thousand teens participated online or watched replays,” Langford says. SUD treatment providers are also searching for ways... View Details
- 01 Mar 2021
- Blog Post
Best Practices for Creating a Successful Virtual Internship
part of those plans, making sure students know what to expect and when is critical. Molly DeCastro, Assistant Director, Recruiting Operations with HBS Career and Professional Development, witnessed some of the earliest moves to remote... View Details
Keywords: All Industries
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
they seek advice from others. However, increasingly companies that operate in high-anxiety settings (like financial services, health care, and education) are deploying self-service technologies (SSTs), through which anxious customers... View Details
Keywords: Sean Silverthorne
- 01 Jun 2014
- News
Case Study: A Souped-Up Strategy
Bookalokal is a social dining platform that launched in Brussels in 2012. The initial concept: Connect travelers with locals through home-cooked, gourmet meals in people's homes. Prospective diners search through Bookalokal's online... View Details