Learning Organizations - Publications - Faculty & Research

09 Jan 2024
In Practice

Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

the digital revolution The future of work is not just about where people sit. It's about how AI and digital technologies are enabling a more efficient, innovative, and flexible work environment. As we step into 2024, it’s imperative for View Details

Keywords: by Rachel Layne; Information Technology

Program

Transforming Customer Experiences

service-oriented businesses. You will explore new strategies for designing sustainable service models, addressing gaps in service execution, and delivering a transformational customer experience. This program is eligible for the Certificate of Management Excellence.... View Details

25 May 2023
Blog Post

Interview Strategies to Connect with a Wider Range of Candidates

research from Harvard Business School faculty and Harvard Business Review contributors. They are designed to help organizations think through the details of their interview process to achieve their recruiting goals and create more... View Details

Keywords: All Industries

29 Mar 2019
Blog Post

SEI25 Series: Misan Rewane, MBA 2013, CEO WAVE

2013, NVC 2013 Winner) shares her insights on founding and leading a social enterprise. Misan is the cofounder and CEO of WAVE (West Africa Vocational Education), an organization dedicated to tackling youth unemployment in West Africa.... View Details

31 Jan 2011
Research & Ideas

Taking the Fear out of Diversity Policies

on the benefits of a diverse organization will lead to workplace policies that embrace diversity, instead of grudgingly accepting it or pussyfooting around it. "A lot of policies in the workplace about diversity are based on research... View Details

Keywords: by Carmen Nobel

February 6, 2024
Article

Find the AI Approach That Fits the Problem You’re Trying to Solve

By: George Westerman, Sam Ransbotham and Chiara Farronato

AI moves quickly, but organizations change much more slowly. What works in a lab may be wrong for your company right now. If you know the right questions to ask, you can make better decisions, regardless of how fast technology changes. You can work with your technical... View Details

Keywords: Technology Adoption; AI and Machine Learning; Organizational Change and Adaptation; Technological Innovation; Analytics and Data Science

Citation

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09 May 2024
Research & Ideas

Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing

Leaders have fretted since COVID-19 lockdowns that collaboration and innovation might suffer when teammates interact less. New research points to an emerging concern four years on, as organizations settle into remote, hybrid, and... View Details

Keywords: by Ben Rand

The Treasure You Seek: A Guide to Developing and Leveraging Your Leadership Capital

Most leadership books are written for people who are already labeled as “leaders”—corporate execs, high-ranking managers, entrepreneurs. They may not speak to the underrepresented young person or uncommon experienced person with a dream to create change in the... View Details

30 Sep 2022
Blog Post

Latina Women in Leadership: Jacqueline Burgos (MBA 2014)

works at Google in their Go-to-Market organization supporting the largest media advertising agencies in the world. Tell us about your life before HBS. Before HBS, I worked at HBO as a New Media Analyst in their Financial Planning and... View Details

27 Jul 2020
Blog Post

HBS Summer Fellows Respond to COVID-19

The HBS Summer Fellowship Program provides an opportunity for students to develop skills and knowledge while having significant responsibility and high impact. This summer, HBS is supporting a record 162 Social Enterprise Summer Fellows, with many View Details

17 Aug 2020
Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

however ill-equipped or prepared we are.” This is where Admiral Stockdale comes in. LEADING IN TIMES OF UNCERTAINTY More Stories in This Series How Remote Work Changes What We Think About Onboarding What Leaders Can Do to Fight the COVID Fog It’s Time to Reset... View Details

Keywords: by Boris Groysberg and Robin Abrahams

July 1997
Teaching Note

First Year Marketing Module Summary: Evolution of Marketing TN

By: John A. Deighton

Describes the organization of a four- or five-case module that concludes the Marketing Management course in the First Year curriculum at Harvard Business School and offers a look to the future. Covers introductory remarks to students at the start of the module, some... View Details

Keywords: Forecasting and Prediction; Learning; Information; Marketing

Citation

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16 Jun 2015
Blog Post

Military Alumna Reflects on Time at HBS

the women’s organization she founded in college. We’ve been practically inseparable ever since. Additionally, I found myself drawn to many of my classmates who were also called to HBS by the mission, “to educate leaders who make a... View Details

20 Jun 2023
Research & Ideas

Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories

reform, Graeber says. “There is now a growing interest in understanding memory in economics,” Graeber says. “The question can be better understood as how people learn from qualitative information. If you think about it, it’s not that... View Details

Keywords: by Scott Van Voorhis

Web

Finding Job Opportunities - Alumni

Careers Finding Job Opportunities Careers Finding Job Opportunities Starting to get the job search underway but feeling overwhelmed? These tools can help you stay organized and informed as you start to explore your options. Finding Job... View Details

22 Jan 2019
News

Creating Psychological Safety in the Workplace

TeachingInterests

MBA Elective Curriculum-- Competing Through Business Models

By: Ramon Casadesus-Masanell

The words “business model” are inescapable in our daily fare of business news. These two ubiquitous words seemed to effortlessly rise up to prominence during the dot-com boom of the late 1990s. When businesspeople, journalists, academics, and other... View Details

09 Aug 2024
Blog Post

Addressing Inequities in Education: Social Enterprise Summer Fellow Amal Tariq (MBA 2025)

political systems, public institutions, private organizations and philanthropy within public education. Despite the challenges of operating in this landscape, this experience has solidified my commitment to advancing equity in education... View Details

30 Apr 2024
Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

designed to boost responsibility, yet corporate misconduct has persisted—and in many ways worsened, often to the tune of billions of dollars in losses. Perhaps that’s because organizations are still failing to recognize that misconduct is... View Details

Keywords: by Dina Gerdeman

Web

Accounting & Management - Faculty & Research

address healthcare inequities in the U.S., disparities across race, gender, geography, and income remain stubbornly persistent. This article introduces the Strategic Fingerprint Framework for Health Equity, a practical, principle-based tool designed to help healthcare... View Details

Publications