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  • All HBS Web  (3,686)
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  • All HBS Web  (3,686)
    • People  (18)
    • News  (1,120)
    • Research  (1,586)
    • Events  (10)
    • Multimedia  (26)
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  • Program

PLD Module 5

PLD participants who wish to continue developing as leaders and contribute more significantly to their company's growth. We strongly encourage you to take a six-month break following PLD so that you may apply what you’ve learned in your... View Details
  • Program

Strategy for Health Care Delivery—Virtual

for health care, or other payor organizations Leaders from pharmaceutical companies, medical device companies, or other health care supply companies—including startups and established firms Leaders in Virtual View Details
Keywords: Health Care; Health Care
  • 24 Aug 2020
  • News

Now We Know How COVID-19 Has Changed the Workday

  • April 2009 (Revised April 2009)
  • Background Note

Note on the Nonprofit Sector

By: Allen S. Grossman and Naomi Greckol-Herlich
This note introduces students to the current state of the nonprofit sector around the world. It also provides insight into the sector's origin and purpose as well as the identifying important current trends. The note draws on numerous sources to provide a single... View Details
Keywords: Trends; Globalization; Business History; Nonprofit Organizations
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Grossman, Allen S., and Naomi Greckol-Herlich. "Note on the Nonprofit Sector." Harvard Business School Background Note 308-033, April 2009. (Revised from original May 2008 version.)
  • December 18, 2024
  • Article

Is AI the Right Tool to Solve That Problem?

By: Paolo Cervini, Chiara Farronato, Pushmeet Kohli and Marshall W Van Alstyne
While AI has the potential to solve major problems, organizations embarking on such journeys of often encounter obstacles. They include a dearth of high-quality data; too many possible solutions; the lack of a clear, measurable objective; and difficulty in identifying... View Details
Keywords: Artificial Intelligence; AI and Machine Learning; Problems and Challenges
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Cervini, Paolo, Chiara Farronato, Pushmeet Kohli, and Marshall W Van Alstyne. "Is AI the Right Tool to Solve That Problem?" Harvard Business Review (website) (December 18, 2024).
  • May 2021
  • Simulation

Customer Compatibility Exercise Application

By: Ryan W. Buell
Customers impose considerable variability on the operating systems of service organizations. They show up when they wish (arrival variability), they ask for different things (request variability), they vary in their willingness and ability to help themselves (effort... View Details
Keywords: Customer Compatibility; Customer Relationship Management; Strategy; Service Operations; Service Delivery; Performance Efficiency; Analysis; Consumer Behavior; Analytics and Data Science
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Buell, Ryan W. "Customer Compatibility Exercise Application." Harvard Business School Simulation 620-707, May 2021.
  • 2017
  • Book

Entering StartUpLand: An Essential Guide to Finding the Right Job

By: Jeffrey J. Bussgang
Many professionals aspire to work for startups. Executives from large companies view them as models to help them adapt to today's dynamic innovation economy, while freshly minted MBAs see magic in founding something new. Yes, startups look magical, but they can also be... View Details
Keywords: Business Startups; Managerial Roles; Job Search
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Bussgang, Jeffrey J. Entering StartUpLand: An Essential Guide to Finding the Right Job. Boston: Harvard Business Review Press, 2017.
  • July–August 2013
  • Article

Six Ways to Sink a Growth Initiative

By: Donald L. Laurie and J. Bruce Harreld
The conventional wisdom about how best to pursue growth—launch a slew of initiatives in high-potential areas; appoint some promising young managers to lead them; locate them safely away from the established businesses—is a recipe for failure, according to the authors.... View Details
Keywords: Failure; Growth and Development Strategy
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Laurie, Donald L., and J. Bruce Harreld. "Six Ways to Sink a Growth Initiative." Harvard Business Review 91, nos. 7/8 (July–August 2013): 82–90.
  • 11 Dec 2018
  • Blog Post

Recap of the 4th Annual Women in Investing Summit

entrepreneurial spirit. After graduation, I entered strategy consulting to learn how companies run – from developing pricing strategies to winning customers – then joined a middle-market private equity firm, where I focused on the... View Details
  • July–August 2013
  • Article

Relaxing the Taboo on Telling Our Own Stories: Upholding Professional Distance and Personal Involvement

By: Michel Anteby
Scholars studying organizations are typically discouraged from telling, in print, their own stories. The expression "telling our own stories" is used as a proxy for field research projects that, in their written form, explicitly rely on a scholar's personal involvement... View Details
Keywords: Fieldwork; Research Practiced; Distance; Involvement; Taboo; Practice; Ethics; Education Industry
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Anteby, Michel. "Relaxing the Taboo on Telling Our Own Stories: Upholding Professional Distance and Personal Involvement." Organization Science 24, no. 4 (July–August 2013): 1277–1290.
  • 08 Feb 2007
  • Working Paper Summaries

Managing Know-How

Keywords: by Deishin Lee & Eric Van den Steen
  • 28 Apr 2015
  • First Look

First Look: April 28

high-tech entrepreneurship from three path-breaking entrepreneurs who emerged as CEOs of huge global companies. Their approaches to formulating strategy and building organizations offer unique insights for start-up executives as well as... View Details
Keywords: Sean Silverthorne
  • 23 Nov 2021
  • Book

What It Takes to Build an Organizational Culture That Wins

cultural change and provides a playbook to help leaders hire productive employees, organize around teams and values, and lead by inclusion. In a nod to the times, he devotes space to tips for creating and maintaining culture in remote... View Details
Keywords: by Avery Forman
  • July 2008
  • Exercise

Information Use by Managers in Decision Making: A Team Exercise

By: Amy C. Edmondson and Ann Cullen
The purpose of this exercise is to explore the challenges of information collection and analysis. Students will, experientially, gain insights into how information is used and be exposed to a framework for identifying and evaluating information. In addition, the... View Details
Keywords: Competency and Skills; Decision Making; Knowledge Use and Leverage; Managerial Roles; Business Processes; Groups and Teams
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Edmondson, Amy C., and Ann Cullen. "Information Use by Managers in Decision Making: A Team Exercise." Harvard Business School Exercise 609-027, July 2008.
  • 10 Sep 2024
  • Blog Post

Leading with Creative Problem Solving: Ron Kurtz (MBA 1967)

making. As I progressed in my career, taking on positions with more responsibility and leadership, I learned that I loved the challenge of leading through change and building things from scratch, rather than holding an already successful... View Details
Keywords: All Industries
  • 21 Jul 2020
  • News

Starbucks Commits to Raising Awareness of Racial Bias

  • March 10, 2025
  • Article

How Gen AI Could Change the Value of Expertise

By: Joseph Fuller, Matt Sigelman and Michael Fenlon
In the near future, gen AI is likely to affect some 50 million jobs, automating away elements of some jobs and augmenting workers’ abilities in others. The extent of those changes will compel companies to reshape their organizational structures and rethink their talent... View Details
Keywords: AI and Machine Learning; Job Cuts and Outsourcing; Organizational Structure; Talent and Talent Management; Personal Development and Career
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Fuller, Joseph, Matt Sigelman, and Michael Fenlon. "How Gen AI Could Change the Value of Expertise." Harvard Business Review (website) (March 10, 2025).
  • 01 Sep 2021
  • Blog Post

Investing in Career Switchers - Cyril Straughn-Turner & Invesco US

Straughn-Turner learned a great deal, and was eager to continue his education. Applying to business school felt like the natural next step for this lifelong learner, and an ideal way to pivot into another industry he was drawn to – real... View Details
Keywords: Real Estate
  • Program

Driving Nonprofit Performance and Innovation—Virtual

about performance measurement and prepare to lead performance-focused initiatives that will empower your organization and drive new levels of success. Details Maximize impact by aligning mission, strategy, and performance Develop a... View Details
  • Program

Senior Executive Leadership Program—China

from China, affording valuable networking opportunities to participants from the region and to those from organizations initiating or expanding their presence in China. An Exceptional Learning Experience... View Details
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