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  • 20 Feb 2013
  • Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

resilient teams focused on the future become the key asset. Competitors are ready to pounce on any misstep to win away customers, something that will become easier as American and US Airways are forced to give up landing slots on routes... View Details
Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation
  • 10 Apr 2014
  • Research & Ideas

Book Excerpt--‘Accelerate: Building Strategic Agility for a Faster-Moving World’

that a single figure or a small team at the top of the hierarchy can provide all the leadership that is needed. A superman or -woman-even one supervising an exceptional group of managers, who in turn supervise highly talented individual... View Details
Keywords: Re: John P. Kotter
  • March 1996
  • Case

Ernst & Young United Kingdom (A) (Abridged)

By: John J. Gabarro and Samantha Graff
Intended to be a robust example of the challenges encountered during the early stages of a large-scale organizational transformation effort in a professional service firm. Describes a massive change program initiated and led by the new managing partner along with a... View Details
Keywords: Change Management; Leading Change; Management Teams; Organizational Change and Adaptation; Restructuring; Problems and Challenges; United Kingdom; London
Related
  • 19 Jan 2010
  • Sharpening Your Skills

Sharpening Your Skills: Managing the Economic Crisis

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: How do I lead in a crisis? What roles does the Board play? What are the... View Details
Keywords: by Staff
  • April 2003
  • Case

IBM Canada: Global Services (B)

By: Michael L. Tushman, David Kiron and Wendy Smith
Supplements the (A) case. View Details
Keywords: Leading Change; Technological Innovation; Organizational Change and Adaptation; Change Management; Management Teams; Information Technology; Organizational Structure; Information Technology Industry; Canada
Related
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

have described above is much of what managers do: design and run organizations that deliver a service effectively and reliably and at the same time that are capable of learning systematically from their own experience. Some of the leading... View Details
Keywords: by Martha Lagace; Health
  • 02 Jul 2014
  • What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

to be inconsistent, if not contradictory. "In the ultimate analysis, however everything boils down to perception of the team members or subordinates or followers of the leader concerned." The importance of maintaining an open... View Details
Keywords: by James Heskett
  • 06 Sep 2011
  • Research & Ideas

The Power of Leadership Groups for Staying on Track

ability to celebrate their differences and learn from people whose life experiences differ from yours. This dynamic gives you the capacity for sharing yourself in intimate ways and for being more open with others. Your True North Group also serves as a support View Details
Keywords: by Bill George
  • April 2003
  • Case

IBM Canada: Global Services (C)

By: Michael L. Tushman, David Kiron and Wendy Smith
Supplements the (A) case. View Details
Keywords: Leading Change; Technological Innovation; Organizational Change and Adaptation; Change Management; Management Teams; Information Technology; Organizational Structure; Information Technology Industry; Canada
Related
  • 05 Oct 2009
  • Research & Ideas

The Vanguard Corporation

title is SuperCorp: How Vanguard Companies Create Innovation, Profits, Growth and Social Good (Crown Business). Sean Silverthorne: What is a vanguard company? Rosabeth Moss Kanter: Vanguard means ahead of the pack, the leaders, the ones who show the way. In this case... View Details
Keywords: by Sean Silverthorne
  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

cost/quality tradeoff for a Michelin-starred restaurant," said Gary P. Pisano, the Harry E. Figgie, Jr. Professor of Business Administration at Harvard Business School and the lead author of the HBS case study Chef Davide Oldani and... View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
  • September 1996 (Revised November 1996)
  • Case

World Bank (A): Under Siege

By: George C. Lodge and Carin-Isabel Knoop
Describes the issues that James Wolfensohn faces when he takes over the World Bank as president in June 1995. Presents several lines of criticism of the bank's strategy, structure, and relevance. View Details
Keywords: Financial Institutions; International Finance; Organizational Structure; Leading Change; Situation or Environment; Decision Choices and Conditions; Strategy; Management Teams; Value; Banking Industry
Related
  • September 1992 (Revised January 2002)
  • Case

Chrysler: Iacocca's Legacy

By: Nitin Nohria and Sandy Green
Describes the changes fashioned by Iacocca during his tenure as CEO of the Chrysler Corp. Pays particular attention to the rhetoric he employed in mobilizing change and the actions he took to implement change. View Details
Keywords: Organizational Change and Adaptation; Leading Change; Leadership Style; Management Teams; Communication Strategy; Auto Industry; Manufacturing Industry
Related
  • 24 Mar 2020
  • Research & Ideas

These Coronavirus Heroes Show Us How Crisis Leadership Works

Now, at 79, Fauci is the central figure that Americans depend upon to lead us through this crisis with his honest, candid advice and counsel. Last week he was on all five Sunday talk shows and then on a Facebook Live show with Mark... View Details
Keywords: by Bill George; Health
  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

and form teams ("circles"). The guidelines for the effort are spelled out in a 30-page "Constitution" used as the basis for orienting associates to the new form of organizing work. Self-management is not a new idea.... View Details
Keywords: by James Heskett; Retail
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

The initial idea was tested in a course called Leading Product Innovation in the executive education program and refined over the years. At this point, more than 1,000 executives participated and the feedback has been enthusiastic.... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • March 2005 (Revised August 2006)
  • Case

Siebel Systems: The Role of the CFO

By: Malcolm P. Baker and Lauren Barley
Mike Lawrie, the newly appointed CEO of Siebel Systems, considers a combination of growth and spending cuts to turn around the struggling software company. Focuses on the role of the chief financial officer, Ken Goldman, in corporate governance and compliance under... View Details
Keywords: Financial Management; Leading Change; Entrepreneurship; Job Design and Levels; Corporate Governance; Financial Strategy; Management Teams; Corporate Finance; Business and Shareholder Relations; Information Technology Industry
Related
  • June 1994
  • Case

Nicolas G. Hayek

By: John J. Gabarro and Dominik E.D. Zehnder
With very few exceptions, established premium producers eventually begin to lose market share and profitability to new, dynamic competitiors. These companies respond by focusing on their old success strategy without regard to changes in the marketplace. This is what... View Details
Keywords: Change Management; Leadership Style; Leading Change; Alignment; Innovation Leadership; Management Teams; Apparel and Accessories Industry
Related
  • 14 May 2012
  • Research & Ideas

Breaking the Smartphone Addiction

guide for anyone who is on a team or leads a team—whether a junior or senior manager, from big organizations or small, in the United States or abroad—and wants to make the impossible possible: turning off... View Details
Keywords: by Leslie A. Perlow
  • 12 Jun 2019
  • Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

first-time CEO, or other member of the C-suite. I’ve seen investors coach leaders on everything from how to lead their teams and handle challenging employees to how to run a great board meeting. I’ve also... View Details
Keywords: by Julia Austin

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