Publications

31 Oct 2022
Research & Ideas

Why the Largest Minority Group Faces the Most Hate—and How to Push Back

the relationship between the majority group and all other groups in the society,” says Tabellini. “And the direction of these changes depends on the characteristics of the growing minority.” The future of demographic change The findings could inform the future of race... View Details

Keywords: by Pamela Reynolds

April 2022
Case

Marsha Simms: Trailblazer in Corporate Law

By: Robin Ely, Boris Groysberg, Colleen Ammerman and Olivia Hull

Follows the journey of lawyer Marsha Simms from her childhood in racially-segregated St. Louis to the upper echelons of the New York legal community. Describes her education, career choices, accomplishments, and setbacks. Highlights significant moments such as her... View Details

30 Oct 2006
First Look

First Look: October 31, 2006

international economic and financial crises highlights the need for a comprehensive framework to assess the robustness of national economic and financial systems. This paper proposes a new comprehensive approach to measure, analyze, and manage macroeconomic risk based... View Details

Keywords: Sean Silverthorne

March 2024
Supplement

Madrigal: Conducting a Customer-Base Audit

By: Eva Ascarza, Bruce Hardie, Peter S. Fader and Michael Ross

This case presents a scenario where Madrigal, a U.S. retailer with a rich 20-year history and a solid loyalty program, faces a turning point with the arrival of a new CEO. This leadership change reveals a critical gap in understanding the customer base, prompting an... View Details

Keywords: Customer Relationship Management; Analytics and Data Science; Growth and Development Strategy; Retail Industry; United States

July 2012
Case

New Century Financial Corporation (Abridged)

By: Krishna G. Palepu, Suraj Srinivasan and Ian Cornell

After years of rapid growth and stock price appreciation, New Century Financial Corporation, one of the largest subprime loan originators in the U.S., reported accounting problems in early 2007. The resulting liquidity crisis forced the company to file for Chapter 11... View Details

Keywords: Audit Committees; Financial Management; Control Systems; Securities; Loan Evaluation; Accounting; Value; Financial Services Industry; United States

May 2025
Background Note

Skills-First Talent Management: The Importance of Managers

By: Boris Groysberg, Nicole Zelazko, Tom Quinn, Robin Abrahams, Izzy Yeoh and Colleen Ammerman

This note supplements a 2025 series on skills-first talent management in organizations, comprising “Skills-First Talent Management: Hiring” (HBS No. 425-019), “Skills-First Talent Management: Onboarding, Development, and Performance Management” (HBS No. 425-020), and... View Details

Keywords: Competency and Skills; Talent and Talent Management; Experience and Expertise; Job Design and Levels; Employment; Human Capital; Management Practices and Processes; United States

December 2018 (Revised May 2021)
Background Note

Making UK Energy Smarter

By: John R. Wells and Benjamin Weinstock

This case describes the history of the United Kingdom's domestic energy industry and the country's efforts to create a more competitive, greener, and distributed power sector. On July 24, 2017, the United Kingdom government and the industry regulator, the Office of Gas... View Details

31 Jan 2017
First Look

First Look at New Research: January 31, 2017

democracy as well as its resilience over time. The book adapts the case method to revitalize conversations about governance and democracy and show how the United States has often thrived on political conflict. Each of the book’s nineteen... View Details

Keywords: Carmen Nobel

26 Jan 2009
Research & Ideas

Where is Home for the Global Firm?

headquarters functions—are no longer bound to one country. Why are these changes taking place, and what are their consequences?" As an expert on international corporate and public finance, Desai presents a practical framework for firms to... View Details

Keywords: by Martha Lagace

10 Jan 2007
HBS Case

The Challenge of Managing National Security

Advanced Competitive Strategy: Integrating the Enterprise. Rivkin's most recent case, coauthored with former HBS colleague Michael Roberto and published this year, is "Managing National Intelligence (A): Before 9/11." The case... View Details

Keywords: by Garry Emmons; Service

Web

Entrepreneurial Management Faculty - Faculty & Research

Entrepreneurial Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students Unit Heads Shai Benjamin Bernstein MBA Class of 1960 Professor of Business Administration Co-Unit Head, Entrepreneurial... View Details

18 May 2007
Working Paper Summaries

Media Markets and Localism: Does Local News en Español Boost Hispanic Voter Turnout?

Keywords: by Felix Oberholzer-Gee & Joel Waldfogel; Entertainment & Recreation; Media & Broadcasting

Web

Podcasts - Managing the Future of Work

alignment strategy: Coordinating workforce and operations The benefits of cross-function collaboration with Francine Katsoudas, executive vice president and chief people, policy, and purpose officer, and Jeetu Patel, president and chief product officer. How better... View Details

13 Mar 2007
First Look

First Look: March 13, 2007

contributes to research on organizational learning by investigating specific learning activities undertaken by improvement project teams in hospital intensive care units and proposing an integrative model to... View Details

Keywords: Martha Lagace

02 Feb 2010
First Look

First Look: Feb. 2

achieve actionable transparency by embedding their design in a centralized system with a shared design language and near-real-time updating, where everyone with an interest in improving the design has the right and the means to act on it. We present examples from View Details

Keywords: Martha Lagace

December 2010 (Revised June 2018)
Case

The Pecora Hearings

By: David Moss, Cole Bolton and Eugene Kintgen

In 1932, in the depths of the Great Depression, the Senate Banking Committee began a much-publicized investigation of the nation's financial sector. The hearings, which came to be known as the Pecora hearings after the Banking Committee's lead counsel Ferdinand Pecora,... View Details

Keywords: Financial Crisis; Fairness; Borrowing and Debt; Financial Institutions; Debt Securities; Stocks; Governing Rules, Regulations, and Reforms; Government Legislation; History; Financial Services Industry; United States

06 Jul 2016
Research & Ideas

The Truth About Authentic Leaders

order to understand who they are. As my HBS colleague Lakshmi Ramarajan says, the process of learning, growing, and developing an integrated self is a process of construction and meaning–making. As leaders explore their life stories and... View Details

Keywords: by Bill George

May 1997
Teaching Note

Managing Product Development: Matching Technology with Context, Instructor's Note

By: Marco Iansiti

This overview to Managing Product Development (MPD) both previews course material, cases, exercises, and lectures--and provides its conceptual and academic underpinnings. Additionally, this note links these materials to the activities students will be undertaking in... View Details

Keywords: Curriculum and Courses; Product Development; Knowledge Management; Performance; Projects; Management Practices and Processes; Opportunities; Strategy; Management Analysis, Tools, and Techniques