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      Informal OrganizationRemove Informal Organization →

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      • January 1989 (Revised March 1991)
      • Case

      General Electric Canada: Designing a New Organization

      By: Lynda M. Applegate and James I. Cash Jr.
      General Electric Canada used sociotechnical design techniques to restructure its financial, administrative, facilities, and information technology service from a decentralized, hierarchical organization to a centralized organization composed of self-managing,... View Details
      Keywords: Organizational Design; Information Technology; Groups and Teams; Change; Communication; Information; Industrial Products Industry; Canada
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      Applegate, Lynda M., and James I. Cash Jr. "General Electric Canada: Designing a New Organization." Harvard Business School Case 189-138, January 1989. (Revised March 1991.)
      • September 1988 (Revised September 1993)
      • Case

      Mrs. Fields Cookies

      By: James I. Cash Jr.
      Mrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products). The company has about 8,000 employees worldwide and less than 150 information systems people for a unique leverage... View Details
      Keywords: Acquisition; Information Management; Organizational Structure; Customer Relationship Management; Business Growth and Maturation; Networks; Internet and the Web; Information Technology Industry; Information Technology Industry
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      Cash, James I., Jr. "Mrs. Fields Cookies." Harvard Business School Case 189-056, September 1988. (Revised September 1993.)
      • August 1988 (Revised March 1990)
      • Teaching Note

      Manufacturers Hanover Corp.: The New Information Technology Organization (A), (B), and (C), Teaching Note

      By: Lynda M. Applegate
      Keywords: Information Technology; Organizations; Manufacturing Industry
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      Applegate, Lynda M. "Manufacturers Hanover Corp.: The New Information Technology Organization (A), (B), and (C), Teaching Note." Harvard Business School Teaching Note 189-060, August 1988. (Revised March 1990.)
      • August 1988 (Revised March 1990)
      • Case

      Manufacturers Hanover Corp.: The New Information Technology Organization (C)

      By: Lynda M. Applegate
      Keywords: Banks and Banking; Information Technology; Banking Industry
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      Applegate, Lynda M. "Manufacturers Hanover Corp.: The New Information Technology Organization (C)." Harvard Business School Case 189-051, August 1988. (Revised March 1990.)
      • August 1988 (Revised April 1998)
      • Case

      IBM 360: Giant as Entrepreneur

      By: Joseph L. Bower
      Presents the ingredients that went into a major entrepreneurial shift by IBM--investing $5 billion into a new product line that would obsolete any existing computer product line offered by the competition, or by IBM itself. The economic and technical challenges of this... View Details
      Keywords: Change Management; Corporate Entrepreneurship; Financial Management; Investment; Organizational Change and Adaptation; Organizational Structure; Problems and Challenges; Competitive Strategy; Information Technology Industry
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      Bower, Joseph L. "IBM 360: Giant as Entrepreneur." Harvard Business School Case 389-003, August 1988. (Revised April 1998.)
      • July 1988 (Revised March 1990)
      • Case

      Grumman Corp.: Business Information System

      By: Lynda M. Applegate
      Keywords: Information Technology; Organizational Design; Aerospace Industry
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      Applegate, Lynda M. "Grumman Corp.: Business Information System." Harvard Business School Case 188-061, July 1988. (Revised March 1990.)
      • March 1988
      • Background Note

      Leadership and the Information Technology Organization

      By: Lynda M. Applegate and Donna B. Stoddard
      Keywords: Leadership; Information Technology; Organizations
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      Applegate, Lynda M., and Donna B. Stoddard. "Leadership and the Information Technology Organization." Harvard Business School Background Note 188-114, March 1988.
      • December 1987 (Revised March 1990)
      • Case

      Manufacturers Hanover Corp.: The New Information Technology Organization (A)

      By: Lynda M. Applegate and Donna B. Stoddard
      Keywords: Banks and Banking; Information Technology; Banking Industry
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      Applegate, Lynda M., and Donna B. Stoddard. "Manufacturers Hanover Corp.: The New Information Technology Organization (A)." Harvard Business School Case 188-037, December 1987. (Revised March 1990.)
      • December 1987 (Revised March 1990)
      • Case

      Manufacturers Hanover Corp.: The New Information Technology Organization (B)

      By: Lynda M. Applegate and Donna B. Stoddard
      Keywords: Information Technology; Organizational Structure
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      Applegate, Lynda M., and Donna B. Stoddard. "Manufacturers Hanover Corp.: The New Information Technology Organization (B)." Harvard Business School Case 188-038, December 1987. (Revised March 1990.)
      • July 1987 (Revised October 1995)
      • Case

      Phillips 66: Controlling a Company Through Crisis

      By: Lynda M. Applegate
      The downstream operations subsidiary of a major U.S. petroleum company is faced with major restructuring decisions and responds by developing an Executive Information System (EIS) which allows for increased responsiveness, wider span of control, and higher levels of... View Details
      Keywords: Restructuring; Information Management; Governance Controls; Organizational Design; Crisis Management; Communication; Management Teams; Growth Management; Mining Industry; Energy Industry; United States
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      Applegate, Lynda M. "Phillips 66: Controlling a Company Through Crisis." Harvard Business School Case 189-006, July 1987. (Revised October 1995.)
      • April 1987
      • Article

      Joint Ventures, Technology Transfer and Technocratic Organization in Nationalist China

      By: William C. Kirby
      Keywords: Joint Ventures; Information Technology; Organizations; China
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      Kirby, William C. "Joint Ventures, Technology Transfer and Technocratic Organization in Nationalist China." Republican China 12, no. 2 (April 1987).
      • April 1987 (Revised January 1988)
      • Background Note

      Managing Information Technology: IT Organization and Leadership

      By: Lynda M. Applegate
      Keywords: Information Technology; Management; Infrastructure; Leadership
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      Applegate, Lynda M. "Managing Information Technology: IT Organization and Leadership." Harvard Business School Background Note 187-150, April 1987. (Revised January 1988.)
      • September 1986
      • Article

      Technological Discontinuities and Organizational Environments

      By: Michael Tushman and Philip Anderson
      Keywords: Information Technology; Organizations
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      Tushman, Michael, and Philip Anderson. "Technological Discontinuities and Organizational Environments." Administrative Science Quarterly 31, no. 3 (September 1986): 439–465.
      • August 1986 (Revised February 1991)
      • Supplement

      Population Services International: The Social Marketing Project in Bangladesh, Video

      By: V. Kasturi Rangan
      Population Services International, a not-for-profit agency founded to promote family planning information and to market birth control products, had an agreement with the government of Bangladesh to conduct a social marketing program using modern marketing techniques to... View Details
      Keywords: Social Marketing; Health; Advertising; Marketing; Nonprofit Organizations; Government and Politics; Agreements and Arrangements; Health Industry; Bangladesh
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      Rangan, V. Kasturi. "Population Services International: The Social Marketing Project in Bangladesh, Video." Harvard Business School Video Supplement 887-506, August 1986. (Revised February 1991.)
      • 1986
      • Book

      Organization: Text, Cases, and Readings on the Management of Organizational Design and Change

      By: J. P. Kotter, L. A. Schlesinger and V. Sathe
      Keywords: Management; Organizational Design; Organizational Change and Adaptation; Cases
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      Kotter, J. P., L. A. Schlesinger, and V. Sathe. Organization: Text, Cases, and Readings on the Management of Organizational Design and Change. 2nd ed. Homewood, IL: Richard D. Irwin, 1986.
      • 1986
      • Article

      Research and Control in Complex Organizations: An Overview

      By: R. Simons and Kenneth A. Merchant
      Keywords: Research; Organizations; Information
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      Simons, R., and Kenneth A. Merchant. "Research and Control in Complex Organizations: An Overview." Journal of Accounting Literature 5 (1986): 183–203.
      • September 1985 (Revised July 2007)
      • Case

      Population Services International: The Social Marketing Project in Bangladesh

      By: V. Kasturi Rangan
      Population Services International (PSI) was a not-for-profit agency founded to disseminate family planning information and to market birth control products, primarily in less developed countries seeking to curb their population explosions. In 1976, PSI concluded an... View Details
      Keywords: Developing Countries and Economies; Health; Marketing Strategy; Social Marketing; Business and Government Relations; Nonprofit Organizations; Bangladesh
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      Rangan, V. Kasturi. "Population Services International: The Social Marketing Project in Bangladesh." Harvard Business School Case 586-013, September 1985. (Revised July 2007.)
      • February 1984
      • Case

      Megalith, Inc. -- Hay Associates (B)

      By: D. Quinn Mills and George W. Baird
      Describes Hay Associates Climate Survey Questionnaire and the eight dimensions of organizational climate. Rewritten by G.W. Baird, company partner. View Details
      Keywords: Surveys; Organizations; Human Resources
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      Mills, D. Quinn, and George W. Baird. "Megalith, Inc. -- Hay Associates (B)." Harvard Business School Case 484-070, February 1984.
      • 1983
      • Manual

      Instructor's Manual to Accompany Managing Behavior in Organizations: Text, Cases, Readings

      By: Phyllis F. Schlesinger, Leonard A. Schlesinger, Robert G. Eccles and John J. Gabarro
      Keywords: Management; Behavior; Organizations; Information; Cases; Books
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      Schlesinger, Phyllis F., Leonard A. Schlesinger, Robert G. Eccles, and John J. Gabarro. Instructor's Manual to Accompany Managing Behavior in Organizations: Text, Cases, Readings. New York: McGraw-Hill, 1983.
      • 1982
      • Casebook

      Cases in Operations Management: Strategy and Structure

      By: W. Earl Sasser, Kim B. Clark, David A. Garvin, Margaret B.W. Graham, Ramchandran Jaikumar and David H. Maister
      Keywords: Cases; Operations; Management; Strategy; Organizational Structure
      Citation
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      Sasser, W. Earl, Kim B. Clark, David A. Garvin, Margaret B.W. Graham, Ramchandran Jaikumar, and David H. Maister. Cases in Operations Management: Strategy and Structure. Richard D. Irwin, 1982.
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