Publications
Publications
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- All HBS Web
(4,532)
- Faculty Publications (962)
- January 1989 (Revised March 1991)
- Case
General Electric Canada: Designing a New Organization
By: Lynda M. Applegate and James I. Cash Jr.
General Electric Canada used sociotechnical design techniques to restructure its financial, administrative, facilities, and information technology service from a decentralized, hierarchical organization to a centralized organization composed of self-managing,... View Details
- September 1988 (Revised September 1993)
- Case
Mrs. Fields Cookies
Mrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products). The company has about 8,000 employees worldwide and less than 150 information systems people for a unique leverage... View Details
- August 1988 (Revised March 1990)
- Teaching Note
Manufacturers Hanover Corp.: The New Information Technology Organization (A), (B), and (C), Teaching Note
- August 1988 (Revised March 1990)
- Case
Manufacturers Hanover Corp.: The New Information Technology Organization (C)
- August 1988 (Revised April 1998)
- Case
IBM 360: Giant as Entrepreneur
By: Joseph L. Bower
Presents the ingredients that went into a major entrepreneurial shift by IBM--investing $5 billion into a new product line that would obsolete any existing computer product line offered by the competition, or by IBM itself. The economic and technical challenges of this... View Details
- July 1988 (Revised March 1990)
- Case
Grumman Corp.: Business Information System
- March 1988
- Background Note
Leadership and the Information Technology Organization
By: Lynda M. Applegate and Donna B. Stoddard
- February 1988
- Case
IBM Marketing Organization (A): Changes in Structure
- February 1988
- Case
IBM Marketing Organization (B): Process
- December 1987 (Revised March 1990)
- Case
Manufacturers Hanover Corp.: The New Information Technology Organization (A)
By: Lynda M. Applegate and Donna B. Stoddard
- December 1987 (Revised March 1990)
- Case
Manufacturers Hanover Corp.: The New Information Technology Organization (B)
By: Lynda M. Applegate and Donna B. Stoddard
- July 1987 (Revised October 1995)
- Case
Phillips 66: Controlling a Company Through Crisis
The downstream operations subsidiary of a major U.S. petroleum company is faced with major restructuring decisions and responds by developing an Executive Information System (EIS) which allows for increased responsiveness, wider span of control, and higher levels of... View Details
- April 1987 (Revised January 1988)
- Background Note
Managing Information Technology: IT Organization and Leadership
- September 1986
- Article
Technological Discontinuities and Organizational Environments
By: Michael Tushman and Philip Anderson
- August 1986 (Revised February 1991)
- Supplement
Population Services International: The Social Marketing Project in Bangladesh, Video
Population Services International, a not-for-profit agency founded to promote family planning information and to market birth control products, had an agreement with the government of Bangladesh to conduct a social marketing program using modern marketing techniques to... View Details
- 1986
- Article
Research and Control in Complex Organizations: An Overview
By: R. Simons and Kenneth A. Merchant
- September 1985 (Revised July 2007)
- Case
Population Services International: The Social Marketing Project in Bangladesh
Population Services International (PSI) was a not-for-profit agency founded to disseminate family planning information and to market birth control products, primarily in less developed countries seeking to curb their population explosions. In 1976, PSI concluded an... View Details