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  • Web

Faculty & Researchers - Managing the Future of Work

The Renewal of an Online Community , Harvard Business School case, 2021. With Karim Lakhani and Christian Godwin. Digital Infrastructure , Economic Analysis and Infrastructure Investment chapter, University of Chicago Press, 2021. IBM... View Details
  • January 2021 (Revised March 2021)
  • Case

THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI)

By: Jill Avery, Ayelet Israeli and Emma von Maur
THE YES, a multi-brand shopping app launched in May 2020 offered a new type of buying experience for women’s fashion, driven by a sophisticated algorithm that used data science and machine learning to create and deliver a personalized store for every shopper, based on... View Details
Keywords: Data; Data Analytics; Artificial Intelligence; AI; AI Algorithms; AI Creativity; Fashion; Retail; Retail Analytics; E-Commerce Strategy; Platform; Platforms; Big Data; Preference Elicitation; Preference Prediction; Predictive Analytics; App Development; ＂Marketing Analytics＂; Advertising; Mobile App; Mobile Marketing; Apparel; Online Advertising; Referral Rewards; Referrals; Female Ceo; Female Entrepreneur; Female Protagonist; Analytics and Data Science; Analysis; Creativity; Marketing Strategy; Brands and Branding; Consumer Behavior; Demand and Consumers; Forecasting and Prediction; Marketing Channels; Digital Marketing; Internet and the Web; Mobile and Wireless Technology; AI and Machine Learning; E-commerce; Digital Platforms; Fashion Industry; Fashion Industry; Fashion Industry; Fashion Industry; United States
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    John A. Deighton

    John Deighton is The Harold M. Brierley Professor of Business Administration Emeritus at Harvard Business School. He is an authority on consumer behavior and marketing, with a focus on digital and direct marketing. He teaches in the area of Big Data in Marketing,... View Details

    Keywords: e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry; e-commerce industry
    • February 1998 (Revised February 1999)
    • Case

    Amway Japan Limited

    In April 1997, the president of Amway Japan (AJL, Tokyo, Japan), pondered how to reverse the first performance decline the company has experienced since entering the Japanese direct selling market in 1979. Established as the tenth overseas subsidiary of Amway Corp. of... View Details
    Keywords: Strategic Planning; Motivation and Incentives; Business Subsidiaries; Distribution Channels; Customer Satisfaction; Consumer Products Industry; Michigan; Tokyo
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    • Web

    Social Enterprise - Faculty & Research

    significant discretion. Corporate philanthropy is our setting to study how a differentiated structural element—the corporate foundation—constrains the influence of individual senior managers and directors on corporate strategy. Our View Details
    • 07 Oct 2014
    • First Look

    First Look: October 7

    Business School Case 914-049 YAAS's Service Center This case is about a compensation change at an automotive service company in the Middle East. The case allows investigation and analysis of many issues related to compensation design and... View Details
    Keywords: Sean Silverthorne
    • 01 Dec 2006
    • What Do You Think?

    How Important Is Quality of Labor? And How Is It Achieved?

    is to assume that quality of labor is genetic ." Flavius Chircu said, "I would simplify the analysis by substituting 'quality of labor' with 'quality of output,' be that output a product, service, or mix thereof." In Sneh... View Details
    Keywords: by by Jim Heskett
    • December 2014
    • Article

    No Margin, No Mission? A Field Experiment on Incentives for Public Services Delivery

    By: Nava Ashraf, Oriana Bandiera and B. Kelsey Jack
    A substantial body of research investigates the effect of pay for performance in firms, yet less is known about the effect of non-financial rewards, especially in organizations that hire individuals to perform tasks with positive social spillovers. We conduct a field... View Details
    Keywords: Incentives; Non-monetary Rewards; Intrinsic Motivation; Motivation and Incentives; Employees; Service Industry; Service Industry
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    • 17 Dec 2018
    • Research & Ideas

    Women Receive Harsher Punishment at Work Than Men

    treatment for women in the workplace, including lower pay and fewer promotions to upper management. 10 years of data studied To investigate the issue of financial misconduct, the researchers used a detailed set of data from the Financial View Details
    Keywords: by Michael Blanding; Financial Services
    • Research Summary

    Overview

    I am a field researcher studying the relational nature of work. Organizations are inherently social institutions and provide myriad opportunities for relationship formation. My work begins with the simple insight that all relationships are not equal: interpersonal... View Details
    Keywords: Prosocial Motivation; Feedback; Personal Development; Needs; Organizational Design; Performance Productivity; Social and Collaborative Networks; Networks; Groups and Teams; Family and Family Relationships; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry
    • February 2025
    • Article

    Sale of Private Equity–Owned Physician Practices and Physician Turnover

    By: Victoria Berquist, Lev Klarnet and Leemore Dafny
    Private equity (PE) ownership of physician practices is increasing, with owners targeting sales, or exits, in 3 to 7 years. Little is known about the association of exit with physician retention and subsequent employment. Using panel data over the period 2014-2020, we... View Details
    Keywords: Private Equity; Retention; Health Industry
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    • 04 Aug 2023
    • Blog Post

    Aaron Sabin (MS/MBA 2023): Engineering a Climate Change Solution by Cutting the Cost of Carbon Capture

    carbon dioxide.” Carbon capture technologies seek to pull carbon directly out of the atmosphere, then either use it to make something useful—say, plastic—or sequester it underground to mineralize. The challenge, of course, is that CO2 is only 0.04 percent of the... View Details
    • Article

    Transition to Clean Technology

    By: Daron Acemoglu, Ufuk Akcigit, Douglas Hanley and William R. Kerr
    We develop a microeconomic model of endogenous growth where clean and dirty technologies compete in production and innovation, in the sense that research can be directed to either clean or dirty technologies. If dirty technologies are more advanced to start with, the... View Details
    Keywords: Technological Innovation; Entrepreneurship; Environmental Sustainability; Green Technology Industry
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    • October 2007
    • Article

    The Power of Stars: Do Star Actors Drive the Success of Movies?

    By: Anita Elberse
    Is the involvement of star actors critical to the success of motion pictures? Film studios, which they regularly pay multimillion-dollar fees to star actors, seem driven by that belief. I shed light on the returns on this investment using an event study that considers... View Details
    Keywords: Talent and Talent Management; Film Entertainment; Investment Return; Revenue; Compensation and Benefits; Resource Allocation; Success; Motion Pictures and Video Industry
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    • 01 Feb 2011
    • First Look

    First Look: Feb. 1

    Publisher's Link: http://www.josseybass.com/WileyCDA/WileyTitle/productCd-0470392509.html How to Catch a Tiger: Understanding Putting Performance on the PGA TOUR Authors:Douglas Fearing, Jason Acimovic, and Stephen C. Graves Publication:Journal of Quantitative View Details
    • 01 Jun 2024
    • News

    Alumni Achievement Awards 2024

    Photographed by Susan Young; Edited by Julia Hanna MORE ON THE RECIPIENTS Read more about the 2024 recipients, and learn about past recipients. ALUMNI ACHIEVEMENT AWARDS SITE MORE ON THE RECIPIENTS Read more about the 2024 recipients, and learn about past recipients.... View Details
    • 15 Jan 2008
    • First Look

    First Look: January 15, 2008

    commences with an overview of why industry research is relevant, then offers detailed guidelines on how to approach and what to consider when investigating an industry as part of the View Details
    Keywords: Martha Lagace
    • Web

    Cluster Studies - Institute For Strategy And Competitiveness

    strength of related clusters in the region and with the strength of similar clusters in adjacent regions. Importantly, we find evidence that new industries emerge where there is a strong cluster environment. Our View Details
    • 21 Aug 2000
    • Research & Ideas

    Inside the OR: Disrupted Routines and New Technologies

    organizations successfully integrate new technologies into their operations. "In an industry context in which individual heroism and skill are assumed to be critical determinants of important outcomes," they write, "this... View Details
    Keywords: by Hilah Geer
    • 21 Dec 2011
    • Research & Ideas

    The Most Common Strategy Mistakes

    strategy problems arose from limited or faulty data, or poor analysis of the industry and competitors. To say it differently, I thought the problem was a failure to understand competition. This surely does... View Details
    Keywords: by Joan Magretta