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  • All HBS Web  (1,769)
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    • News  (456)
    • Research  (1,005)
    • Events  (4)
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Show Results For

  • All HBS Web  (1,769)
    • People  (7)
    • News  (456)
    • Research  (1,005)
    • Events  (4)
    • Multimedia  (4)
  • Faculty Publications  (388)
← Page 46 of 1,769 Results →
  • 14 Sep 2015
  • Research & Ideas

Rewriting the Rules of Service Competition

“service trifecta” comprising: (1) extraordinary results and a high-quality experience for employees and customers alike, (2) high value (not necessarily low prices) to customers, and (3) relatively high... View Details
Keywords: by James Heskett, W. Earl Sasser & Leonard A. Schlesinger; Retail
  • Student-Profile

Jaylon Sherrell

time I was debating whether or not to apply, because of my chance of admission when considering HBS’ typically high number of applicants,” she says, laughing. “But I knew that I would be automatically counting myself out if I chose not to... View Details
  • 07 Jun 2019
  • Book

Are You a Digital Manager?

Complex trends in globalization, demographic shifts, and new technologies are raising urgent challenges for managers on an everyday level. Because of the number of companies undergoing digital transformation, managers need to navigate an... View Details
Keywords: by Martha Lagace
  • 09 Mar 2021
  • News

A For-Profit Business That Makes Education Accessible

of other free products. About 30 percent of students who spend more than 10 minutes in an Alison course complete the course. In some offerings, that number is as high as 60 percent, a nearly unheard of level of engagement for the sector.... View Details
Keywords: April White
  • 12 Nov 2001
  • Research & Ideas

Facing the New World Order

Asia, which are both high technology and linked to U.S. production systems. So I want to draw your attention to the fact that we really need to be clear, and I hope we're right also about the distinctions of... View Details
Keywords: by Staff
  • 01 Dec 2003
  • News

Can Manufacturing Keep Its Edge?

seemingly simple business that continues to demand new approaches to management and product design. Attention to the simplest details, it seems, can lead to dramatic change. Jim Sharpe of Extrusion Technology laughs when he describes some... View Details
Keywords: Julia Hanna; Manufacturing
  • Web

Krisha Patel | MBA

AI/ML Formative experience at the intersection of technology and business: I co-founded a startup in high school, developing a thin, film-like lens that could adhere to an existing glasses lens to make... View Details
  • 01 Oct 1998
  • News

Tech Trekker

picture-framing shop on the East Coast. After graduating, she started a custom photo lab in Cambridge and in 1977 began raising a family. Lang returned to high tech in 1982, when she joined Symbolics, the emerging leader in computer... View Details
Keywords: Marguerite Rigoglioso
  • 01 Dec 2010
  • News

Rent Out Your Ride

Shelby Clark (MBA ’10) recalled passing “dozens of cars that hadn’t been driven in weeks, and it dawned on me that there are these high fixed costs, so perhaps we could leverage this resource” (New York Times, September 10, 2010). So... View Details
Keywords: car sharing; Transit and Ground Passenger Transportation; Transportation
  • 13 May 2013
  • News

Alex Popa, MBA 2007

long-held passion. “I was deeply involved in the sciences in high school and at Stanford, and I truly believe genomics is the business field that will lead to the fastest rate of innovation in my lifetime. As an investor too, I see it as... View Details
  • 27 Mar 2025
  • Blog Post

IFC India 2025: Driving India's EV Future: Insights from Ather Scooter and Exponent Energy

reducing emissions. Our research focused on understanding the opportunities and hurdles faced by emerging 2-wheeler EV manufacturers and advancements in EV battery and charging technologies and infrastructure. As part of this research, we... View Details
  • 07 Jan 2009
  • What Do You Think?

Is the World Really Flat?

efficiency, and being close to the technology is efficient." Further, William Halveson pointed out that "CRADA agreements can limit how fast the high level discoveries escape." Abbey Mutumba,... View Details
Keywords: by Jim Heskett
  • 15 Mar 2019
  • News

A Model of Drive and Impact

scholarships for a high school and university. “At the end of the day, this is what makes me wake up in the morning and say, ‘OK, what I'm doing today, I'm going to make a better world. I'm going to feel good about what I'm doing.’ I'm... View Details
Keywords: Motor Vehicle and Parts Dealers; Retail Trade
  • 08 Jan 2025
  • News

Mapping Pain Points at the IRS

Having spent a decade helping retailers optimize customer service, Fumi Tamaki (MBA 2014) could not pass up the opportunity in June 2024 to take on the challenge of improving the customer experience at the government organization that serves more Americans annually... View Details
Keywords: Jennifer Myers; IRS; customer service; government service; Executive, Legislative, and Other General Government Support; Government
  • 01 May 2012
  • First Look

First Look: May 1

on the tradeoff between adaptation and coordination in determining delegation within firms. Empirical evidence, however, is limited. Using establishment-level data on decision rights over information technology investments, I find that a... View Details
Keywords: Carmen Nobel
  • 19 Feb 2007
  • Research & Ideas

Inexperienced Investors and Market Bubbles

countless examples of bubbles throughout history in which inexperienced investors were lured in. Somewhat surprisingly, young managers were not that good at evaluating technology stocks. Although they experienced View Details
Keywords: by Sean Silverthorne; Financial Services
  • 31 Mar 2002
  • What Do You Think?

Is This the Decade of the Investor?

their responsibility to represent the best interests of investors, who will? Will dynamics that determine flows of funds and foreign investment levels in the U.S. ultimately pose the threat of fewer funds—foreign or otherwise—to finance U.S. View Details
Keywords: by James Heskett
  • 06 Dec 2021
  • News

Elevator Pitch: Power Sourced

local farmers. Mission: Chaku’s sourcing model helps Ghanian farmers mitigate crop loss, which can run as high as 40 percent because of processing and exporting challenges. Okrah lived close to those farmers in Kumasi, an agrarian region... View Details
Keywords: agriculture; Africa; food manufacturing; entrepreneurship; startup; Agriculture; Food Manufacturing; Manufacturing
  • Fast Answer

Field Course: Investing for Impact

power, and demographics. See also, Where can I find U.S. demographic information broken out by ethnic group? Industry and Market Research Databases: BCC Research - Reports on major economic, scientific, and technological developments in... View Details
  • 08 Aug 2016
  • Blog Post

CS50 for MBAs: Coding at HBS

knowledge I had was some basic HTML/CSS knowledge from keeping a Xanga blog in high school (how's that for a throwback?). One of my stated goals for business school was to transition to a company and career path that was mission-driven.... View Details
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