Feedback - Publications - Faculty & Research

07 Sep 2021
News

Summer Fellowship Recipient is a Changemaker in Tanzania

heart of public services decision making.” That’s why DeBere and Helga Mutasingwa, a doctor and public health professional based in Dar es Salaam, Tanzania, cofounded Afya Pamoja in that country in 2020 with Patrick Anyanga and Robert Smith. The mobile patient View Details

Keywords: April White

23 Jul 2024
Research & Ideas

Forgiving Medical Debt Won't Make Everyone Happier

Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation? Can Insurance Technology Solve the Uninsured Driver Problem? Why Cutting Jobless Aid Isn't the Answer to Worker Shortages Feedback or ideas to share? Email the Working... View Details

Keywords: by Rachel Layne; Health

27 Apr 2021
Blog Post

There Are No HBS People, Just People Who Happen to Go to HBS

(either in college or full-time master’s degree programs) and comprised of at least two years of work experience followed by two years in the regular HBS MBA program. My goal was to get to the interview process, so if I got dinged, I’d at least get View Details

26 Aug 2020
Blog Post

Two sides, same coin: How I left the Bay Area as an operator and returned as an investor

keep this in mind whether I was supporting a founder as she was making a first hire or having a difficult feedback conversation with a team that did not receive funding. Having been an operator, I was already keenly aware that building a... View Details

17 Apr 2015
News

A Driving Force for a Sustainable World

“The feedback I got was I was too young and I was a woman,” she says. “They said, ‘Stay with us. You need maturity. In a year, you will be promoted.’” Instead, she left the firm and chose a more entrepreneurial experience in managing a... View Details

Keywords: Jill Radsken; Funds, Trusts, and Other Financial Vehicles; Finance; Transit and Ground Passenger Transportation; Transportation

Web

Field Course: Business Plans for Innovating in Health Care, Q2 - Course Catalog

acquisition costs through extensive field work. The teaching team will do their best to assure that the relevant doors are opened to you. Present your progress toward your goals to the class every two weeks, in a PowerPoint, and ask for the specific View Details

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

"black box", knowing that the outcome will ultimately be evaluated but with little ongoing feedback to know how it's coming along. Team-level process change isn't just a leadership challenge. It is the responsibility of all members to... View Details

Keywords: by Sarah Jane Gilbert

13 May 2013
Blog Post

Final presentations and final farewells

our internships and to provide honest feedback and suggestions. Sephora, and luxury goods in general are not areas where we will see the demand for MBAs in droves, nor is there necessarily that need. However, other MBAs (especially HBS... View Details

Student-Profile

Patrick Ferguson

performance measurement and evaluation. He is interested in how and why firms use performance metrics for contracting and feedback purposes, as well as the limitations of quantitative metrics and the role of human judgment in hiring and... View Details

05 Oct 2021
News

Launch Signals

Ultimately, they hope their product will be unnecessary; until then, they are using feedback as the basic for future iterations of the Flare bracelet, particularly when it comes to style and other options. “That last thing we want to do... View Details

Keywords: entrepreneurship; startup; safety; wearable tech; women; Computer and Electronic Product Manufacturing; Manufacturing

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Guiding Principles for Conscious and Inclusive Description | Baker Library

and impartial terms in our work. Feedback If you encounter offensive, misrepresentative or euphemistic language or terms in finding aids, catalog records, descriptions of digitized resources, or other content created by Baker Library... View Details

Profile

Kevin Nazemi

policy-making process. HBS offers a host of resources that give you feedback on what’s working in industry and what is not, on what challenges you might face. You can also find leads to other people who can help you in niches you want to... View Details

23 Oct 2019
News

Exploring Big Issues at the Intersection of Business and Society

John Shad Professor of Business Ethics. Student feedback on Viewpoints was very positive. “It shed light on a lot of wider political-economic issues . . . [and] encouraged us to think about what we, as HBS students and future leaders,... View Details

Keywords: Educational Innovation

01 Jun 2005
News

Transforming the IRS

feedback from taxpayers and employees as well as measures of meaningful business results, was a critical step in changing attitudes. How did you improve customer service? There were no quick fixes or silver bullets. The IRS had to... View Details

Keywords: Ann Cullen; IRS; Many Unhappy Returns; reform; Executive, Legislative, and Other General Government Support; Government

10 Oct 2018
Research & Ideas

The Legacy of Boaty McBoatface: Beware of Customers Who Vote

Super Bowl Most Valuable Player award; they were told their votes would count anywhere from 0 percent to 100 percent of the final outcome, with the rest of the vote decided by a panel of experts. In another condition, participants were told their View Details

Keywords: by Michael Blanding; Advertising

29 May 2014
Research & Ideas

Research Symposium 2014

intrusive, and negative." That wariness is costly, because feedback from the front lines is often vital to improving business practices and safety measures. With that in mind, Edmondson discussed how to foster a workplace culture of open... View Details

Keywords: by Carmen Nobel; Accounting; Health

22 Feb 2010
Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

and provided feedback to frontline workers on 24.5 percent. The researchers reviewed surveys taken before and after process improvement activities, supplementing them with in-person interviews with frontline staff, department managers,... View Details

Keywords: by Julia Hanna; Health

14 Jul 2021
Blog Post

From Colombia to the District of Columbia: Making an Impact with Paulina Llano (MBA 2022)

and how they relate to the role. Furthermore, to the extent possible, Llano encourages recruiters to share feedback with candidates who aren’t selected. While Llano ultimately landed her ideal role, it came after some rejection – as is... View Details

Keywords: Health Care

01 Dec 2018
News

Ready, Set, Launch

critical feedback about the features they do want—and reduces the possibility that the startup will waste time developing features no one wants. Based on this feedback, a startup can then decide to adjust or abandon a concept or, if it’s... View Details

01 Jun 2016
News

Escape from Alcatraz

Conquer: To escape from the first room of the Spook House, team members have to divide up tasks, each taking responsibility for observing and reporting on a different part of the room. Fail to Succeed: What can you learn from sand, shells, and doubloons? How to... View Details