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  • All HBS Web  (4,474)
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    • News  (1,578)
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  • 21 Apr 2008
  • Research & Ideas

The New Math of Customer Relationships

seek economic ways of making both employees and targeted customers know that you value their loyalty—this doesn't require a lot of money; and fourth, work even harder at creating "owners" by eliciting suggestions from employees... View Details
Keywords: by Sean Silverthorne
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

  Working PapersNo Harm, No Foul: The Outcome Bias in Ethical Judgments (revised) Authors:Francesca Gino, Don A. Moore, and Max H. Bazerman Abstract We present three studies demonstrating that outcome information biases ethical judgments... View Details
Keywords: Martha Lagace
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

therefore facilitates implementation," says Roberto, who teaches in the School's General Management unit. An e-mail interview with HBS Working Knowledge follows. Martha Lagace: Why should a leader be concerned when he or she hears... View Details
Keywords: by Martha Lagace
  • 01 Feb 2000
  • Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

Beginning with the influential work of Professor Emeritus Robert N. Anthony in the 1960s and 1970s, Harvard Business School has given a prominent place to research and course development focusing on the intersection of strategy and... View Details
Keywords: Re: Robert Simons
  • 09 Feb 2004
  • Research & Ideas

Got a New Strategy? Now Make it Happen

years ago we launched a research program to develop a process that leaders could use to engage their people in an honest conversation. The "strategic fitness process" was designed in partnership with senior executives to enhance... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
  • 03 Jun 2002
  • What Do You Think?

Are We Entering an Era of European Management Leadership?

highly unionized, highly paid work force puts in an average workweek of 28.8 hours. To this we could add a second and related practice: Balance work and personal life. Many would claim that the quality of... View Details
Keywords: by James Heskett
  • 04 Oct 2024
  • In Practice

Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged

same method in your personal life Fortunately, the costs can be amortized by developing such habits in one’s personal life. The same bedrock postulates apply: pay “deep attention” to friends and family. And be judicious in allocating time... View Details
Keywords: by Rachel Layne
  • 12 Nov 2001
  • Research & Ideas

Can Religion and Business Learn From Each Other?

dean for religious life at Stanford University and a former senior lecturer at HBS, describe the hurdles as well as a practical framework to overcome them in their new book, Church on Sunday, Work on Monday:... View Details
Keywords: by Martha Lagace
  • 15 Aug 2007
  • Op-Ed

3 Steps to Reduce Financial System Risk

and, second, a growing threat of politically motivated changes to regulatory regimes. There has been much talk recently about the extent to which the proliferation of derivative products has allowed banks to manage their balance sheets better. By View Details
Keywords: by Mohamed El-Erian; Financial Services; Banking
  • 05 Feb 2014
  • Research & Ideas

Can Putin Score Olympic Gold?

friendly, and you can get tickets, then the Games will probably enhance their image” "The Olympics is the most significant sports-based event in the world," says Stephen A. Greyser, professor emeritus in the Marketing unit at Harvard... View Details
Keywords: by Michael Blanding; Sports; Advertising
  • 02 Feb 2002
  • What Do You Think?

Will the Societal Effects of Enron Exceed Those of September 11?

think? Original Article There are striking parallels between September 11 and the collapse of Enron. Both events involved widespread destruction of trust and its attendant costs. Both have now involved the loss of human life and... View Details
Keywords: by James Heskett
  • 21 Sep 2016
  • Research & Ideas

Shabana Azmi: Leveraging Bollywood Fame into Social Good

Deshpandé: It’s been 40 years since I lived in India, so I’d seen some of her earlier movies, when she was just becoming a star. She was very, very good. Then I heard about her work over the years. One has this stereotype about actors... View Details
Keywords: by Sean Silverthorne; Motion Pictures & Video
  • 02 Aug 2004
  • Research & Ideas

Health Care Research and Prospects

life sciences. The initiative was started in 1997 at the behest of Dean Kim Clark. We asked professor Gary P. Pisano, who heads up the initiative, to give HBS Working Knowledge a peek into the View Details
Keywords: by Wendy Guild Swearingen; Health
  • 26 Aug 2013
  • Lessons from the Classroom

Built for Global Competition from the Start

business life cycle how these fledgling ventures can operate across multiple countries. The course would also identify advantages and liabilities of starting an international company, how to manage it locally and globally, and building... View Details
Keywords: by Kim Girard; Education
  • 16 Dec 2015
  • Research & Ideas

What Happens When Zambian Schoolgirls Receive Negotiation Training

Many Zambian girls face major challenges early in life. They drop out of eighth and ninth grade at three times the rate of their male counterparts and contract HIV twice as often. Many will die due to complications associated with childbirth. From her View Details
Keywords: Re: Kathleen L. McGinn
  • 13 Sep 2016
  • First Look

September 13, 2016

then describe their rituals; in both conditions, being with family and enacting a ritual was associated with the greatest enjoyment, suggesting that it is having enacted rituals—and not merely reflecting on them—that enhances enjoyment.... View Details
  • 17 Feb 2015
  • HBS Case

HBS Cases: The Battle for San Francisco

been a draw for innovators of a different sort—technology workers who began populating the suburbs of the South Bay, which came to be known as Silicon Valley, in the 1970s and '80s. In recent years, they have increasingly put down roots in San Francisco itself,... View Details
Keywords: by Michael Blanding; Technology
  • 13 Nov 2007
  • Research & Ideas

Six Steps for Reinvigorating America

part of that-healthcare, quality of life services such as environmental technologies, and education. The white coat is a symbol for both health professionals and people working in laboratories to discover... View Details
Keywords: by Sean Silverthorne
  • 04 Sep 2001
  • Lessons from the Classroom

Getting Back on Course

their own work and family life strategy. Charting Your Course debuted in May 2000 when fifty alumnae, most of them from the MBA reunion classes of '81, '86 and '91, met on campus for two days. Hart, who like... View Details
Keywords: by Martha Lagace
  • 19 May 2003
  • Lessons from the Classroom

Business Plan Winner Targets India Dropouts

e-mail interview, HBS Working Knowledge talked with team member Raj De Datta to hear more about the plan and next steps for Gyaana.Tishler: What inspired you to develop Gyaana? De Datta: The genesis of Gyaana came from two observations:... View Details
Keywords: by Carla Tishler; Financial Services
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