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  • June 2010 (Revised November 2011)
  • Case

Zensar: The Future of Vision Communities (A)

By: David A. Garvin and Rachna Tahilyani
Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details
Keywords: Human Resources; Collaborative Innovation and Invention; Leadership Style; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Cooperation; Information Technology Industry; India
Related
  • 19 Jul 2011
  • First Look

First Look: July 19

from its main competitors such as multinational Danone in that it is a 270-person workers' cooperative with 60 percent of its membership made up of mentally disabled individuals. Since its establishment in 1982, the organization has aimed... View Details
Keywords: Sean Silverthorne
  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

were also proud of their company culture, which de-emphasized traditional company hierarchies and encouraged independent thinking and cooperative working arrangements across departments. Keeping the company private, in their view, had... View Details
Keywords: Martha Lagace
  • 02 Apr 2014
  • News

Disrupting the Criminal Supply Chain

together to develop laws that are consistent and compatible," she says. "This is incredibly important, to cooperate in law enforcement, to create mechanisms for real-time information sharing—strategically helping them focus on what the UN... View Details
Keywords: Constantine von Hoffman; human trafficking; Government; National Security and International Affairs; Government
  • 22 Nov 2016
  • First Look

November 22, 2016

Abstract—Although Indian tribes and the surrounding states were often bitter enemies throughout much of the history of the United States, recently tribes and states have been able to work cooperatively in a number of areas. In some... View Details
Keywords: Sean Silverthorne
  • 01 Jul 2008
  • First Look

First Look: July 1, 2008

Cooperation Council—Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates—outsourced the management of their petrodollars to American and U.K. bankers. This time around, they have adopted active investment and... View Details
Keywords: Martha Lagace
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

but that nonetheless build expertise. Finally, mentoring is a two-way street. Protégés should not only learn from their senior counterparts, but also be taught to attract mentors—and to co-mentor one another. Cooperation between... View Details
Keywords: Martha Lagace
  • 2009
  • Chapter

Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition

By: Amy C. Edmondson, Kate Roloff and Lucy H. MacPhail
We review research on expertise diversity, psychological safety, team collaboration, and role identity to propose a model in which reciprocal affirmations of expertise identity among team members—a feature of the team environment that we conceptualize as a dimension of... View Details
Keywords: Interpersonal Communication; Experience and Expertise; Learning; Knowledge Use and Leverage; Groups and Teams; Familiarity; Identity; Cooperation
Related
  • September 2006 (Revised October 2007)
  • Case

Shinsei Bank: Developing an Integrated Firm

By: Thomas J. DeLong and Masako Egawa
Tom Pedersen, newly appointed chief learning officer (CLO) of Shinsei Bank in Japan, pondered how he could facilitate development of an integrated culture and transformation of the organization. Shinsei Bank had not developed longstanding tradition or a strong... View Details
Keywords: Integration; Mission and Purpose; Organizational Change and Adaptation; Talent and Talent Management; Organizational Culture; Performance Evaluation; Cooperation; Diversity; Japan
Related
  • 05 Dec 2006
  • First Look

First Look: December 5, 2006

its broader marketing strategy, and intraorganizational and interorganizational cooperation and coordination among entities involved in implementation. Building on the results of a survey of the CRM-implementation-related experiences of... View Details
Keywords: Sean Silverthorne
  • 03 Dec 2018
  • Research & Ideas

How Companies Can Increase Market Rewards for Sustainability Efforts

is a writer based in the Boston area. Related Reading: Should Industry Competitors Cooperate More to Solve World Problems? Has Environmental Sustainability Lost its Relevance? What’s the Best Administrative Approach to Climate Change?... View Details
Keywords: by Rachel Layne
  • 24 May 2004
  • Research & Ideas

When Reputation Trumps Regulation

cooperation of foreign regulators to meet the evidentiary standards of U.S. federal courts. Oftentimes, relying on foreign regulators for evidence gathering means that enforcement is very difficult. Q: You report that 15 percent of all... View Details
Keywords: by Ann Cullen
  • 23 Aug 2016
  • First Look

August 23, 2016

science education from around the world as they discuss regional trends and models, with a specific focus on developments in and cooperation with China. Focusing on why this model responds to the twenty-first century requirements for... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2017
  • News

Alumni and Faculty Books for June 2017

offers hard-earned wisdom about the true spirit of networking, a learned skill that can be mastered by anyone, even introverts. She debunks the notion that networking is a self-interested act. Instead, she reveals it to be a lifelong endeavor based on View Details
  • 12 Jul 2011
  • First Look

First Look: July 12

this unique negotiation initiative and to assist the organization to conduct a basic re-assessment in the face of changes in regional politics, the conflict, and the funding environment. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/911025-PDF-ENG Stuyvesant... View Details
Keywords: Carmen Nobel
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

government will be led by experienced professionals who work collaboratively and can guide greater national efforts to ensure cooperation and consistency across states. Businesses will find it easier to make plans and invest for the... View Details
Keywords: by Dina Gerdeman
  • 26 Jul 2010
  • Research & Ideas

Yes, You Can Raise Prices in a Downturn

to manage in the zone. Customer Relationship Management systems often supply the relevant data, but are they used? Activity-based costing methodologies (pioneered over two decades ago by Robert Kaplan and Robin Cooper here at HBS)... View Details
Keywords: by Sean Silverthorne; Retail; Consumer Products
  • 01 Jun 2008
  • News

The Prophet of Start-Ups

counterculture was spawned in the late 1950s. “He was definitely part of a social revolution that loosened things up,” says Parker G. Montgomery, founder and chief executive of Cooper Laboratories Limited now CooperVision, a successful... View Details
Keywords: Spencer E. Ante; George Doriot; Charles F. Kettering; Lawrence Lowell; F. Warren Hellman; Finance; Securities, Commodities, and Other Financial Investments; Finance
  • 05 Apr 2021
  • What Do You Think?

Why Can’t More Leaders Teach?

According to DeLong, the best leaders and teachers create covenant versus contractual (purely transactional) relationships. The former generates the trust necessary for cooperation and useful two-way communication. In DeLong’s words, “The... View Details
Keywords: by James Heskett
  • 20 Mar 2019
  • News

Reimagining Capitalism in a World on Fire

circle to promote innovation, collaboration, and overall behavior change. Henderson explained that businesses attempting to cooperate pushes regulation, which in turn creates incentive for innovation. Hwang offered a call to action:... View Details
Keywords: Allison Webster; Transit and Ground Passenger Transportation; Transportation