Consulting - Publications - Faculty & Research

2014
Teaching Note

Fine Harvest Restaurant Group

By: Clara X. Chen, Kenneth A. Merchant, Tatiana Sandino and Wim Van der Stede

The Fine Harvest Restaurant Group cases A and B examine a company's design of a new system to evaluate the performance (and determine the bonuses) for its restaurant managers. Fine Harvest had traditionally evaluated restaurant managers based on store margins and had... View Details

Keywords: Incentive Systems; Relative Performance Evaluation; Restaurant Industry; Accounting; Economics; Human Resources; Measurement and Metrics; Labor; Performance; Salesforce Management; Retail Industry; North and Central America

Citation

January 1997 (Revised December 1999)
Case

OXO International

By: H. Kent Bowen, Marilyn Matis and Sylvie Ryckebusch

OXO, a kitchen tools and gadgets company, was started by a businessman who had 30 years of experience in the housewares industry. With his wife and son as founders, he creates a new niche in the gadgets industry for high-end gourmet stores. The company has headquarters... View Details

Keywords: Entrepreneurship; Supply Chain Management; Production; Design; Ownership; Business Startups; Acquisition; Consumer Products Industry; Asia; New York (city, NY); Connecticut

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About | Social Enterprise | Harvard Business School

Community Action Partners, a pro-bono business consulting organization of Harvard Business School and Kennedy School alumni working with Boston-area nonprofits and social enterprises. She has an MBA from Harvard Business School and prior... View Details

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Research Computing Services

Personalized support for the HBS community on topics ranging from AI & advanced statistical analyses to high performance computing. Services Statistical & Data Services RCS provides consulting services and assistance for HBS faculty... View Details

07 Feb 2022
Research & Ideas

Digital Transformation: A New Roadmap for Success

consulted before making decisions; what decisions can they make; what should be escalated. 6. Encourage an outside-in and collaborative ecosystem perspective Digital transformation requires continuous individual and collective learning.... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

January 2025
Case

Negotiating with Data: Analytics FC (A)

By: Jillian Jordan and Livia Alfonsi

Analytics FC was a UK-based sports consultancy that focused on international football (soccer), leveraging cutting-edge data-analytic techniques to support clubs, federations, and players. In 2022, Alex Greenwood, an elite female defender, approached the company for... View Details

Keywords: Negotiation; Negotiation Preparation; Gender; Analytics and Data Science; Sports; Reputation; Value Creation; Consulting Industry; Consulting Industry; Europe; United Kingdom

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Privacy Notice | About

disclose this information when complying with law or legal process, working with consultants assisting us in fixing or improving our site, or in monitoring and improving the security of our network. Cookies and similar technologies... View Details

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Entrepreneurship - Recruiting

Industries Consulting 1% Consumer Products 6% Entertainment / Media 1% Financial Services 32% Health Care 8% Manufacturing 10% Retail 1% Services 8% Technology 32% When Decided to Start Business 1st Year Term I 3% 1st Year Term II 14% 2nd... View Details

June 2021
Case

Acelero Learning

By: Mario Small, Kathleen L. McGinn, Amy Klopfenstein and Katherine Chen

In November 2020, Henry Wilde, co-founder and CEO of Acelero, Inc., must decide whether to change his company’s program model for delivering early childhood education to low-income children. One of the only for-profit Head Start providers in the United States, Acelero... View Details

Keywords: Early Childhood Education; Organizational Change and Adaptation; Growth and Development Strategy; Adoption; Customer Focus and Relationships; Operations; Education Industry; North and Central America; United States

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April 2021 (Revised January 2022)
Supplement

SA Taxi: A Vehicle for Empowerment? (B)

By: Nien-he Hsieh, Dilyana Karadzhova Botha and F. Christopher Eaglin

SA Taxi was a vertically integrated business that operated in South Africa’s distinctive taxi industry. Despite being plagued by violence, informal structures, unsafe road practices and lack of government support, the taxi industry had grown to become South Africa’s... View Details

Keywords: Corporate Accountability; Ownership; Ownership Stake; Business and Stakeholder Relations; Equality and Inequality; Race; Situation or Environment; Transportation Industry; South Africa; Africa

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16 Feb 2024
Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

Fuller partnered on the work with scholars at the Project on Workforce including Kerry McKittrick, co-director; Ali Epstein, research project coordinator; and research assistants Sherry Seibel, Cole Wilson, and Vasundhara Dash. The team reviewed more than 350 pieces of... View Details

Keywords: by Rachel Layne; Information Technology; Technology

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Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

Until recently, having full sets of outcome measures for clinical conditions a was major limitation to implementing this part of the value-based health care agenda. That was changed in 2012 when leaders at Harvard Business Sschool, Boston View Details

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Japan - Global

consulting projects for startup companies in Tokyo; 2) group activities to meet local entrepreneurs in the Tohoku region to learn about and contribute to the disaster-affected areas; and 3) immersive experiences in traditional and modern... View Details

01 Dec 2023
News

Wide Horizon

There were three critical events that led John Rodakis (MBA 1997) to form the nonprofit N of One in 2014 and ultimately dedicate his life to surfacing breakthrough autism research. The first occurred on Thanksgiving of 2012. He had driven about four hours with his wife... View Details

Keywords: Dan Morrell; Photos by Sarah Wilson

02 Mar 2007
What Do You Think?

What Is the Government’s Role in US Health Care?

underwriting. Its estimate does not include the costs of sorting out acceptable applicants or denying payments under existing policies, another substantial amount. And it does not include the costs that doctors and hospitals incur in denying applications for payment,... View Details

Keywords: by Jim Heskett; Health

27 Jun 2005
Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

particularly clothing, much more cheaply than in the United States. What the Fungs have accomplished is similar to what Japanese automakers accomplished a generation ago. By strictly adhering to principles of quality control—principles that were espoused by American... View Details

Keywords: by D. Quinn Mills

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About - Business & Environment

Carolyn created structured derivatives solutions for corporations at Citibank, where she was Head of the North America Corporate Solutions Group. Previously, she was Deutsche Bank's Head of Risk Solutions Structuring, a member of Morgan Stanley's Corporate Derivatives... View Details

05 Mar 2010
Working Paper Summaries

Will I Stay or Will I Go? Cooperative and Competitive Effects of Workgroup Sex and Race Composition on Turnover

Keywords: by Kathleen L. McGinn & Katherine L. Milkman

2010
Working Paper

Disagreement about the Team's Status Hierarchy: An Insidious Obstacle to Coordination and Performance

By: Heidi K. Gardner

Hierarchies are pervasive in groups, generally providing clear guidelines for the dominance and deference behaviors that members are expected to show based on their relative ranks. But what happens when team members disagree about where each member ranks on the... View Details

Keywords: Performance Effectiveness; Groups and Teams; Behavior; Conflict and Resolution; Perception; Status and Position; Cooperation

Citation

Read Now

William Sahlman is a Baker Foundation Professor of Business Administration at Harvard Business School.

Mr. Sahlman received an A.B. degree in Economics from Princeton University (1972), an M.B.A. from Harvard University (1975), and a Ph.D. in Business... View Details

Publications

Publications

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Fine Harvest Restaurant Group

OXO International

About | Social Enterprise | Harvard Business School

Research Computing Services

Digital Transformation: A New Roadmap for Success

Negotiating with Data: Analytics FC (A)

Privacy Notice | About

Entrepreneurship - Recruiting

Acelero Learning

SA Taxi: A Vehicle for Empowerment? (B)

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

Japan - Global

Wide Horizon

What Is the Government’s Role in US Health Care?

Asian and American Leadership Styles: How Are They Unique?

About - Business & Environment

Will I Stay or Will I Go? Cooperative and Competitive Effects of Workgroup Sex and Race Composition on Turnover

Disagreement about the Team's Status Hierarchy: An Insidious Obstacle to Coordination and Performance

William A. Sahlman