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  • 2009
  • Article

Social Structure Shapes Cultural Stereotypes and Emotions: A Causal Test of the Stereotype Content Model

By: P. Caprariello, A.J.C. Cuddy and S.T. Fiske
The stereotype content model (SCM) posits that social structure predicts specific cultural stereotypes and associated emotional prejudices (Fiske et al., 2002). No prior evidence at a societal level has manipulated both structural predictors and measured both... View Details
Keywords: Competency and Skills; Mathematical Methods; Emotions; Personal Characteristics; Prejudice and Bias; Status and Position; Culture; Competition
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  • March 2014
  • Teaching Note

Uptake of Rapid Diagnostic Tests: A Development Challenge

By: Nava Ashraf, Andrew Boozary and Kristin Johnson
Keywords: Developing Countries and Economies; Health Pandemics; Technology; Health Care and Treatment; Policy; Behavior; Prejudice and Bias; Zambia
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  • February 1975 (Revised April 2002)
  • Case

Elizabeth Best (A)

By: Wickham Skinner and Ardis Burst
New political appointee with years of volunteer experience takes over highly responsible job in state government and is met with bureaucratic resistance. View Details
Keywords: Government Administration; Organizational Structure; Attitudes; Groups and Teams; Human Resources; Jobs and Positions; Prejudice and Bias; Public Administration Industry
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  • 25 Jun 2013
  • First Look

First Look: June 25

it was achieved. These results clarify our understanding of the correspondence bias using evidence from both archival studies and experiments with experienced professionals. We discuss implications for both admissions and personnel... View Details
Keywords: Anna Secino
  • 24 Oct 2006
  • First Look

First Look: October 24, 2006

political conflict and individual and group biases occasioned by organizational differentiation. We categorize the sources of functional bias into intentional, driven by misalignment of incentives, and unintentional resulting from... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2016
  • News

Ask the Expert: How to Build a More Diverse Board

were often, let’s say, flexible. I do not want to be a party to adding women because there is a rule that says that’s the first criterion. In some situations, the danger is that we will add mediocre women. That helps no one. In other situations, the issue is that we... View Details
  • 28 Jan 2013
  • Research & Ideas

Helping Yelp Create More Accurate Reviews

information on sites such as Yelp, eBay, and TripAdvisor. The framework relies on an algorithm set up to tackle bias inherent in reviews by taking into account reviewers who vary in accuracy, stringency, and by reputation. Luca cowrote... View Details
Keywords: by Kim Girard; Food & Beverage
  • 21 Jun 2004
  • Research & Ideas

Racial Diversity Pays Off

limited, she said. They believe there is no connection between race and the work, but racial bias can end up being destructive in the work group, said Ely. 2. Access and legitimacy perspective. There is diversity only in certain parts of... View Details
Keywords: by Martha Lagace
  • 16 Jun 2003
  • Research & Ideas

Researchers Contribute Globalization of Markets Papers

bias blinds them to local issues. And companies often fail to adequately check the actions of their local managers. Standardized Products, Universal Values? Global Product Standardization? Although there is a general perception that... View Details
Keywords: by Working Knowledge editors
  • 01 Sep 2005
  • News

Predictable Surprises

government departments, but also between two presidential administrations. It seems that there were also elements of political bias at work there. Yes, but to shine the spotlight on the Democrats’ failings for a minute, back in the... View Details
Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Educational Services
  • November–December 2023
  • Article

Look the Part? The Role of Profile Pictures in Online Labor Markets

By: Isamar Troncoso and Lan Luo
Profile pictures are a key component of many freelancing platforms, a design choice that can impact hiring and matching outcomes. In this paper, we examine how appearance-based perceptions of a freelancer’s fit for the job (i.e., whether a freelancer "looks the part"... View Details
Keywords: Freelancers; Gig Workers; Demographics; Prejudice and Bias; Selection and Staffing; Jobs and Positions; Analytics and Data Science
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  • 05 Jan 2014
  • News

No CEO Is Perfect

Keywords: leadership; managementment
  • October 2024
  • Article

Racial Inequality in Organizations: A Systems Psychodynamic Perspective

By: Sanaz Mobasseri, William A. Kahn and Robin J. Ely
This paper uses systems psychodynamic concepts to develop theory about the persistence of racial inequality in U.S. organizations and to inform an approach for disrupting it. We treat White men as the dominant group and Black people as the archetypal subordinate group... View Details
Keywords: Equality and Inequality; Race; Prejudice and Bias; Organizational Culture; Gender; Power and Influence; Employees; Attitudes
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  • 02 Mar 2017
  • What Do You Think?

Is China About to Overtake the US for World Trade Leadership?

U.S. The more interesting question is, does it matter?” So that’s it for this month. Does it matter if China assumes global trade leadership? What do you think? For once, I’ll disclose a personal bias up front. In the early 1960s, I... View Details
Keywords: by James Heskett
  • 24 Feb 2015
  • First Look

First Look: February 24

assumptions, so that correcting for the former-a primary focus of the ICC literature-is insufficient by itself. From these findings, I argue that the choice between ICCs and realized returns involves a tradeoff between bias and efficiency... View Details
Keywords: Sean Silverthorne
  • 14 Oct 2009
  • First Look

First Look: October 14

the strong hardware and manufacturing bias and hierarchical structures of Japan's computer and electronics firms is largely responsible for the virtual non-existence of a standalone software sector. Second, even when the vertical... View Details
Keywords: Martha Lagace
  • 14 Nov 2007
  • Research & Ideas

Growing CEOs from the Inside

leaders. Q: What happens when your firm has not done proper succession planning, and needs to find a new CEO quickly? A: Well, inevitably you bring in a search firm to help with the process. There will tend to be a bias in the search... View Details
Keywords: by Sean Silverthorne; Employment
  • 31 Jan 2011
  • Research & Ideas

Taking the Fear out of Diversity Policies

differences here.' They just don't mention it because there's all this research about bias and negative speech and hostile work environments. A lot of the research focusing on negative dynamics wouldn't suggest that you create more open... View Details
Keywords: by Carmen Nobel
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

gain more experience with online DVD rentals, the extent to which they hold should films longer than want films decreases. Our results suggest that present bias has a meaningful impact on choice in the field and that people may learn... View Details
Keywords: Martha Lagace
  • 10 Mar 2015
  • News

Women in Tech: Breaking the Digital Ceiling

Still, women entrepreneurs—11 percent of the US working population in 2013, according to a report by Global Entrepreneurship Monitor—receive significantly less venture capital money than their male counterparts. HBS Assistant Professor Alison Wood Brooks has researched... View Details
Keywords: April White